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Pinnacle Studio 11.1 problems

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I am trying to convert a tape from the tape to a DVD, but when we get ready to edit, the audio is not matched with the video. We have been up to our eyes with tech support, so i turn to you guys. We are capturing through the Pinnacle 500-pci and the video is being captured through Realtech HD card

Help is much appreciated


(note will be the next day by the time i can get back to the computer with the problem)
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