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0xF4 When Launching Outlook


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#1
deknk12

deknk12

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Thank you in advance for all of your help. Running Windows XP Professional x64. This AM I got to work and turned on my desktop. I opened up MS Outlook (2003) and got a BSOD Stop Error 0x07A scsiport.sys.

I cleaned up my registry using TuneUp Utilities 2008 and restarted. Same problem. I uninstalled Office '03 and re-installed it.

Now when I open Outlook I get 0xF4 error. I ran AVG Anti-Spyware and it found 125 infected TrackingCookies but nothing with a High Risk, just Medium. Deleted those cookies and still getting the same 0xF4 error. I'm at a complete loss. Thanks for your help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:14:09 PM, on 2/20/2008
Platform: Windows 2003 SP2 (WinNT 5.02.3790)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\PROGRA~2\Grisoft\AVG7\avgrssvc.exe
C:\Program Files (x86)\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\Program Files (x86)\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~2\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~2\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~2\Grisoft\AVG7\avgrssvc.exe
C:\PROGRA~2\Grisoft\AVG7\avgemc.exe
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\SysWOW64\rundll32.exe
C:\WINDOWS\SysWOW64\ctfmon.exe
C:\Program Files (x86)\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files (x86)\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files (x86)\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\PROGRA~2\Grisoft\AVG7\avgcc.exe
C:\Program Files (x86)\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files (x86)\iPod\bin\iPodService.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Trillian\trillian.exe
C:\WINDOWS\Desktop\hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.progressi...d.com/home.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
F2 - REG:system.ini: UserInit=userinit

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: IE DevToolbar BHO - {CC7E636D-39AA-49b6-B511-65413DA137A1} - C:\Program Files (x86)\Microsoft\Internet Explorer Developer Toolbar\IEDevToolbar.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~2\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files (x86)\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files (x86)\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKLM\..\Policies\Explorer\Run: [1] c:\alexandria.bat
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~2\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~2\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')
O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files (x86)\ieSpell\iespell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: Check &Spelling - res://C:\Program Files (x86)\ieSpell\iespell.dll/SPELLCHECK.HTM
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files (x86)\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files (x86)\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files (x86)\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files (x86)\ieSpell\iespell.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files (x86)\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files (x86)\ieSpell\iespell.dll
O9 - Extra button: IE Developer Toolbar - {48FFE35F-36D9-44bd-A6CC-1D34414EAC0D} - C:\Program Files (x86)\Microsoft\Internet Explorer Developer Toolbar\IEDevToolbar.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - ESC Trusted Zone: http://runonce.msn.com
O16 - DPF: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - http://207.7.158.7/chat/titanium
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://a516.g.akamai...cat-no-eula.cab
O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://dlmanager.aka...vex-2.0.6.0.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo.walgree...eensActivia.cab
O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://static.slide....ageUploader.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebo...otoUploader.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx...owserPlugin.cab
O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://photoservices...geUploader4.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.c.../cpcScanner.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.m...ash/swflash.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logme...trl.cab?lmi=100
O17 - HKLM\System\CCS\Services\Tcpip\..\{4E45A0C7-DCE4-45DE-AD37-5B331590AC06}: NameServer = 216.165.129.157,216.170.153.146
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files (x86)\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files (x86)\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files (x86)\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~2\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~2\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG7 Resident Shield Service (AvgCoreSvc) - GRISOFT, s.r.o. - C:\PROGRA~2\Grisoft\AVG7\avgrssvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~2\Grisoft\AVG7\avgemc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - Unknown owner - C:\WINDOWS\System32\dmadmin.exe (file missing)
O23 - Service: Event Log (Eventlog) - Unknown owner - C:\WINDOWS\system32\services.exe (file missing)
O23 - Service: Fax - Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing)
O23 - Service: HTTP SSL (HTTPFilter) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: IIS Admin Service (IISADMIN) - Unknown owner - C:\WINDOWS\system32\inetsrv\inetinfo.exe (file missing)
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Unknown owner - C:\WINDOWS\system32\imapi.exe (file missing)
O23 - Service: iPod Service - Apple Inc. - C:\Program Files (x86)\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files (x86)\LogMeIn\x64\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files (x86)\LogMeIn\x64\LogMeIn.exe
O23 - Service: Distributed Transaction Coordinator (MSDTC) - Unknown owner - C:\WINDOWS\system32\msdtc.exe (file missing)
O23 - Service: FTP Publishing Service (MSFtpsvc) - Unknown owner - C:\WINDOWS\system32\inetsrv\inetinfo.exe (file missing)
O23 - Service: NBService - Nero AG - C:\Program Files (x86)\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Net Logon (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: NT LM Security Support Provider (NtLmSsp) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - Unknown owner - C:\WINDOWS\system32\nvsvc64.exe (file missing)
O23 - Service: Plug and Play (PlugPlay) - Unknown owner - C:\WINDOWS\system32\services.exe (file missing)
O23 - Service: IPSEC Services (PolicyAgent) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Protected Storage (ProtectedStorage) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Remote Desktop Help Session Manager (RDSessMgr) - Unknown owner - C:\WINDOWS\system32\sessmgr.exe (file missing)
O23 - Service: Security Accounts Manager (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Simple Mail Transfer Protocol (SMTP) (SMTPSVC) - Unknown owner - C:\WINDOWS\system32\inetsrv\inetinfo.exe (file missing)
O23 - Service: SNMP Trap Service (SNMPTRAP) - Unknown owner - C:\WINDOWS\System32\snmptrap.exe (file missing)
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - Unknown owner - C:\WINDOWS\System32\TuneUpDefragService.exe (file missing)
O23 - Service: Virtual Disk Service (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing)
O23 - Service: Volume Shadow Copy (VSS) - Unknown owner - C:\WINDOWS\System32\vssvc.exe (file missing)
O23 - Service: WMI Performance Adapter (WmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\wmiapsrv.exe (file missing)
O23 - Service: Windows Search (WSearch) - Unknown owner - C:\WINDOWS\system32\SearchIndexer.exe (file missing)

--
End of file - 11637 bytes
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#2
Rorschach112

Rorschach112

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