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Hi I read your posts on how to get rid of it for people who run HP printers, is it the same for Brother printer, scanner, and fax all in one?.
It's a friends computer running XP Home, I just installed SP2 and she updated XP from Windos Updates under my instruction and then she rang me saying that Trayapp had come up and wouldn't go away, but she can still do her Uni course online and everything seems to be working fine other than the annoyance of Trayapp.

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That's normal when you have a scanner.
And multi function printer/scanner/copier machine.

Ifv she don't do any 'fast user switching' it shouldn't be a problem.
The newer models can handle fast user switching but the older ones can't.

Learn to love tray icons-:)
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go to START..RUN...type in MSCONFIG...then click on OK or press ENTER..
click on START UP TAB...uncheck everything EXCEPT your AV and firewall...if its a laptop you have to be careful about what you uncheck or your touch pad and wireless and things like that will not function for you..
for laptops...
google each start up item to decide if you need it to load with windows...unchecking them does not remove them ..they are still available to use...
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