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Help Badly Infected! [RESOLVED]


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#1
RMW

RMW

    Member

  • Member
  • PipPip
  • 33 posts
Hello

I am having serious issues with my pc.. it has slowed down to almost a stop... desktop cannot recover.. very unstable. I have followed your instructions on the steps to perform on my PC before starting to request help, but i cannot get beyond the pandaactive scan process. It just will not initiate and start a scan. I used the AVG software and it found 1 low threat adware thing and fixed itself. I just cannot go any further in your 'steps to follow' before posting a hijack this log, so I went ahead and ran the Hijack scan and have posted it's findings below. It's really all i have to send you at this point.

I hope this was an alright thing to do. I just desperately need some help.

Thank you so much

Sincerely - Roger Wood




Logfile of HijackThis v1.99.1
Scan saved at 9:29:00 AM, on 2/21/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SE...S01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...a...&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SE...S01?FORM=TOOLBR
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [VTTimer] rundll32.exe C:\WINDOWS\system32\advpack.dll,DelNodeRunDLL32 "C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\IXP000.TMP\"
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [PS2] rundll32.exe C:\WINDOWS\system32\advpack.dll,DelNodeRunDLL32 "C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\IXP001.TMP\"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [IS CfgWiz] C:\Program Files\Norton Internet Security\cfgwiz.exe /GUID {257BBC47-1B26-432e-9F84-188603799DD3} /MODE CfgWiz /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [SiSPower] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [SDTray] "C:\Program Files\Spyware Doctor\SDTrayApp.exe"
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add To Compaq Organize... - C:\PROGRA~1\HEWLET~1\COMPAQ~1\bin/module.main/favorites\ie_add_to.html
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.liv...m/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\common files\pc tools\lsp\pctlsp.dll
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .wav: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewi...oOnlineScan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
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#2
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Hi there I can see nothing apparent. So first I will give you a spring clean and then run an analysis programme :)

Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

THEN

Prefetch is clickable for more information

Click start then run, type prefetch then press enter, click edit then select all, (all files will highlight), right click any file, click delete, confirm

Click start then all programmes, accessories, system tools to run disc clean up

Reboot

Download, install and run
Tuneup Utilities 2008

Select Free up disk space


Select Unneccesary files and backups then clean

Select Maintain Windows

Run Drive Defrag

Run Tune Up registry clean up

Then run Reg Defrag, the screen will lose colour during the process which can take a few minutes and then needs a reboot

Those will have cleared the drive of obsolete software errors

These are suggestions for making the most of the free trial

Select Increase performance

Run the internet Optimiser to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot.

After the reboot, click Increase performance then system optimizer to run system advisor

FINALLY FOR NOW

Please download Deckard's System Scanner (DSS) and save it to your Desktop.
  • Close all other windows before proceeding.
  • Double-click on dss.exe and follow the prompts.
  • When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.

  • 0

#3
RMW

RMW

    Member

  • Topic Starter
  • Member
  • PipPip
  • 33 posts
Whew! Ok.. got that done. Please find below the 2 txt logs you requested. main.txt and extra.txt.

Thansk so much again Essexboy

Roger


Deckard's System Scanner v20071014.68
Run by Compaq_Owner on 2008-02-22 11:25:18
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 2 Restore Point(s) --
2: 2008-02-22 19:25:41 UTC - RP479 - Deckard's System Scanner Restore Point
1: 2008-02-22 04:43:52 UTC - RP478 - System Checkpoint


Backed up registry hives.
Performed disk cleanup.

Percentage of Memory in Use: 84% (more than 75%).
Total Physical Memory: 384 MiB (512 MiB recommended).


-- HijackThis (run as Compaq_Owner.exe) ----------------------------------------

Unable to find log (file not found); running clone.
-- HijackThis Clone ------------------------------------------------------------


Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-02-22 11:27:15
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPROXY.EXE
C:\Program Files\Common Files\Symantec Shared\CCSETMGR.EXE
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCEVTMGR.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\NAVAPSVC.EXE
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\system\hpsysdrv.exe
C:\WINDOWS\system32\ctfmon.exe
C:\hp\KBD\kbd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\alg.exe
C:\Program Files\Common Files\Symantec Shared\CCAPP.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Windows Live Favorites\wlfsync.exe
C:\Documents and Settings\Compaq_Owner\Desktop\GEEKS TO GO FOLDER\dss.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.h...a...&pf=desktop
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SE...S01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://g.msn.com/0SE...S01?FORM=TOOLBR
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...a...&pf=desktop
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://ie.search.msn...st/srchcust.htm
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\GoogleToolbar1.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NAVSHEXT.DLL
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NAVSHEXT.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\GoogleToolbar1.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [VTTimer] rundll32.exe C:\WINDOWS\system32\advpack.dll,DelNodeRunDLL32 "C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\IXP000.TMP\"
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [PS2] rundll32.exe C:\WINDOWS\system32\advpack.dll,DelNodeRunDLL32 "C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp\IXP001.TMP\"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [IS CfgWiz] C:\Program Files\Norton Internet Security\cfgwiz.exe /GUID {257BBC47-1B26-432e-9F84-188603799DD3} /MODE CfgWiz /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [SiSPower] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add To Compaq Organize... - C:\PROGRA~1\HEWLET~1\COMPAQ~1\bin/module.main/favorites\ie_add_to.html
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.liv...m/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\network diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\network diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://downloads.ewi...oOnlineScan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.ma...ent/swflash.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\MSN Messenger\msgrapp.8.1.0178.00.dll
O18 - Protocol: ms-itss - {0A9007C0-4076-11D3-8789-0000F8105754} - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval\msitss.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\MSN Messenger\msgrapp.8.1.0178.00.dll
O18 - Protocol: mso-offdap11 - {32505114-5902-49B2-880A-1F7738E5A384} - C:\Program Files\Common Files\Microsoft Shared\Web Components\11\OWC11.DLL
O18 - Filter: text/xml - {807553E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXMLMF.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCEVTMGR.EXE
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPROXY.EXE
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPWDSVC.EXE
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCSETMGR.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSVC - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_0.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\NAVAPSVC.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVSCAN.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBSERV.EXE
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software GmbH - C:\WINDOWS\system32\TuneUpDefragService.exe


--
End of file - 12091 bytes

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R1 SASDIFSV - c:\program files\superantispyware\sasdifsv.sys
R1 SASKUTIL - c:\program files\superantispyware\saskutil.sys
R3 Iviaspi (IVI ASPI Shell) - c:\windows\system32\drivers\iviaspi.sys <Not Verified; InterVideo, Inc.; InterVideo ASPI Shell>
R3 Pfc (Padus ASPI Shell) - c:\windows\system32\drivers\pfc.sys <Not Verified; Padus, Inc.; Padus® ASPI Shell>
R3 SASENUM - c:\program files\superantispyware\sasenum.sys <Not Verified; SuperAdBlocker, Inc.; SuperAntiSpyware>


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

All services whitelisted.


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-02-22 11:26:41 256 --a------ C:\WINDOWS\Tasks\Check Updates for Windows Live Toolbar.job
2008-02-21 20:35:03 390 --a------ C:\WINDOWS\Tasks\1-Click Maintenance.job
2008-02-01 21:29:53 562 --a------ C:\WINDOWS\Tasks\Norton AntiVirus - Scan my computer - Compaq_Owner.job


-- Files created between 2008-01-22 and 2008-02-22 -----------------------------

2008-02-21 20:34:25 0 d-------- C:\Documents and Settings\Compaq_Owner\Application Data\TuneUp Software
2008-02-21 20:33:12 0 d-------- C:\Documents and Settings\All Users\Application Data\TuneUp Software
2008-02-21 20:33:05 0 d-------- C:\Program Files\TuneUp Utilities 2008
2008-02-20 16:19:28 0 d-------- C:\WINDOWS\system32\ActiveScan
2008-02-20 14:43:35 0 d-------- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2008-02-20 14:40:12 0 d-------- C:\Program Files\SUPERAntiSpyware
2008-02-20 14:40:08 0 d-------- C:\Documents and Settings\Compaq_Owner\Application Data\SUPERAntiSpyware.com
2008-02-20 14:38:41 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-02-20 14:32:10 0 d-------- C:\Documents and Settings\All Users\Application Data\Grisoft
2008-02-06 14:13:05 0 d-------- C:\Program Files\Common Files\PC Tools
2008-02-06 14:12:57 0 d-------- C:\Documents and Settings\All Users\Application Data\PC Tools
2008-01-29 20:10:05 0 d-------- C:\Program Files\Norton Security Scan
2008-01-28 17:52:28 0 d-------- C:\Documents and Settings\All Users\Application Data\Adobe


-- Find3M Report ---------------------------------------------------------------

2008-02-22 08:25:05 0 d-------- C:\Program Files\Common Files
2008-02-21 20:40:08 0 d-------- C:\Program Files\Common Files\Symantec Shared
2008-02-21 01:12:43 0 d-------- C:\Program Files\Spyware Doctor
2008-02-20 17:31:55 0 d-------- C:\Program Files\Windows Live Toolbar
2008-02-20 17:31:33 0 d-------- C:\Program Files\Windows Live Favorites
2008-02-20 17:27:47 0 d-------- C:\Program Files\Norton Internet Security
2008-02-20 17:27:18 0 d-------- C:\Program Files\MSN Messenger
2008-02-20 17:21:40 0 d-------- C:\Program Files\Messenger
2008-02-20 17:21:14 0 d-------- C:\Program Files\iTunes
2008-02-20 17:18:46 0 d-------- C:\Program Files\Google
2008-02-11 20:10:16 131072 --a------ C:\WINDOWS\system32\datestamp.dll <Not Verified; FBMSoftware; FBMSoftware TimeStamp>
2008-01-28 17:51:43 0 d-------- C:\Program Files\Common Files\Adobe
2007-12-09 23:34:08 20674 --a------ C:\Documents and Settings\Compaq_Owner\Application Data\wklnhst.dat


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"="C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe" [10/21/2004 08:41 PM]
"hpsysdrv"="c:\windows\system\hpsysdrv.exe" [05/07/1998 03:04 PM]
"KBD"="C:\HP\KBD\KBD.EXE" [02/11/2003 07:02 PM]
"iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [06/04/2004 06:38 PM]
"VTTimer"="C:\WINDOWS\system32\advpack.dll" [12/06/2007 06:21 PM]
"AGRSMMSG"="AGRSMMSG.exe" [03/04/2005 11:01 AM C:\WINDOWS\AGRSMMSG.exe]
"LSBWatcher"="c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe" [10/14/2004 08:54 PM]
"PS2"="C:\WINDOWS\system32\advpack.dll" [12/06/2007 06:21 PM]
"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [01/09/2007 04:32 PM]
"Symantec NetDriver Monitor"="C:\PROGRA~1\SYMNET~1\SNDMon.exe" [06/27/2007 10:11 AM]
"IS CfgWiz"="C:\Program Files\Norton Internet Security\cfgwiz.exe" [08/17/2004 02:36 PM]
"SiSPower"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 08:24 AM]
"AlcxMonitor"="ALCXMNTR.EXE" [09/07/2004 07:47 PM C:\WINDOWS\ALCXMNTR.EXE]
"ISTray"="C:\Program Files\Spyware Doctor\pctsTray.exe" [12/10/2007 02:53 PM]
"!AVG Anti-Spyware"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [02/18/2008 02:26 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/03/2004 01:00 PM]
"msnmsgr"="C:\Program Files\MSN Messenger\MsnMsgr.exe" [01/19/2007 11:54 AM]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [08/09/2007 09:30 PM]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [02/27/2007 11:39 AM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Compaq Connections.lnk - C:\Program Files\Compaq Connections\6750491\Program\Compaq Connections.exe [10/21/2004 10:11:26 PM]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"DisableRegistryTools"=0 (0x0)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [12/20/2006 12:55 PM 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll 02/27/2007 11:39 AM 282624 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdauxservice"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdcoreservice"

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
UxTuneUp


[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{631cebda-4a7a-11da-80c6-806d6172696f}]
AutoRun\command- C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe protect.ed 480 480




-- End of Deckard's System Scanner: finished at 2008-02-22 11:32:37 ------------


Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: AMD Athlon™ 64 Processor 3300+
Percentage of Memory in Use: 76%
Physical Memory (total/avail): 383.48 MiB / 89.52 MiB
Pagefile Memory (total/avail): 920.7 MiB / 183.27 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1938.27 MiB

C: is Fixed (NTFS) - 227.61 GiB total, 218.25 GiB free.
D: is Fixed (FAT32) - 5.26 GiB total, 0.66 GiB free.
E: is CDROM (CDFS)
F: is CDROM (No Media)
I: is Removable (No Media)
J: is Removable (No Media)
K: is Removable (No Media)
L: is Removable (No Media)

\\.\PHYSICALDRIVE0 - WDC WD2500JD-22HBB0 - 232.88 GiB - 2 partitions
\PARTITION0 - Unknown - 5.27 GiB - D:
\PARTITION1 (bootable) - Installable File System - 227.61 GiB - C:

\\.\PHYSICALDRIVE2 - Generic USB CF Reader USB Device

\\.\PHYSICALDRIVE4 - Generic USB MS Reader USB Device

\\.\PHYSICALDRIVE1 - Generic USB SD Reader USB Device

\\.\PHYSICALDRIVE3 - Generic USB SM Reader USB Device



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is disabled.

FirstRunDisabled is set.
AntiVirusDisableNotify is set.
FirewallDisableNotify is set.

FW: Norton Internet Security v2005 (Symantec Corporation)
AV: Spyware Doctor with AntiVirus v (PC Tools)
AV: Norton Internet Security v2005 (Symantec Corporation)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%ProgramFiles%\\iTunes\\iTunes.exe"="%ProgramFiles%\\iTunes\\iTunes.exe:*:enabled:iTunes"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Program Files\\Compaq Connections\\6750491\\Program\\Compaq Connections.exe"="C:\\Program Files\\Compaq Connections\\6750491\\Program\\Compaq Connections.exe:*:Enabled:BackWeb for Presario"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Compaq_Owner\Application Data
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=HARRIET
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Compaq_Owner
LOGONSERVER=\\HARRIET
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;c:\Python22;C:\Program Files\PC-Doctor for Windows\
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 12 Stepping 0, AuthenticAMD
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0c00
ProgramFiles=C:\Program Files
PROMPT=$P$G
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp
TMP=C:\DOCUME~1\COMPAQ~1\LOCALS~1\Temp
USERDOMAIN=HARRIET
USERNAME=Compaq_Owner
USERPROFILE=C:\Documents and Settings\Compaq_Owner
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

Compaq_Owner (admin)


-- Add/Remove Programs ---------------------------------------------------------

--> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> C:\WINDOWS\system32\\MSIEXEC.EXE /I {09DA4F91-2A09-4232-AB8C-6BC740096DE3} REMOVE=UpdateMgrFeature
--> c:\WINDOWS\system32\\MSIEXEC.EXE /x {9541FED0-327F-4df0-8B96-EF57EF622F19}
--> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E06E4F4E-72D6-4497-BFFD-BCB43077C2F4}\setup.exe" -l0x9 -uninst
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Adobe Flash Player ActiveX --> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 8.1.1 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81100000003}
Agere Systems PCI Soft Modem --> agrsmdel
AVG Anti-Spyware 7.5 --> C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Uninstall.exe
CC_ccProxyExt --> MsiExec.exe /I{DA42FDCA-7C5A-43EF-9A05-CCE148ADF919}
ccCommon --> MsiExec.exe /I{DC367608-64A7-4BF7-92F4-8BAA25BA02DB}
ccPxyCore --> MsiExec.exe /I{FC08587A-4F01-4188-819F-F55880022917}
Compaq Connections --> C:\WINDOWS\BWUnin-6.3.2.62.exe -AppId 6750491
Compaq Organize --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D0122362-6333-4DE4-93F6-A5A2F3CC101A}\Setup.exe" UNINSTALL
DivX Codec --> C:\Program Files\DivX\DivX\DivXCodecUninstall.exe /CODEC
DivX Player --> C:\Program Files\DivX\DivX\DivXPlayerUninstall.exe /PLAYER
Easy Internet Sign-up --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{8105684D-8CA6-440D-8F58-7E5FD67A499D} /l1033
EPSON Printer Software --> C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EPUPDATE.EXE /R
Form Fill (Windows Live Toolbar) --> MsiExec.exe /X{548B3DC6-2300-47E1-BA7B-74AD25F8DEBF}
Google Toolbar for Internet Explorer --> MsiExec.exe /I{DBEA1034-5882-4A88-8033-81C4EF0CFA29}
Google Toolbar for Internet Explorer --> regsvr32 /u /s "c:\program files\google\googletoolbar1.dll"
Help and Support Additions --> C:\PROGRA~1\HELPAN~1\UNWISE.EXE C:\PROGRA~1\HELPAN~1\INSTALL.LOG
High Definition Audio Driver Package - KB835221 --> C:\WINDOWS\$NtUninstallKB835221WXP$\spuninst\spuninst.exe
Hijackthis 1.99.1 --> "C:\Program Files\Hijackthis\unins000.exe"
HijackThis 1.99.1 --> C:\Program Files\Hijackthis\HijackThis.exe /uninstall
InterVideo DiscLabel --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{C3F058C0-A21C-452D-8D99-95B1A45F417D}\setup.exe" REMOVEALL
InterVideo WinDVD Creator --> "C:\Program Files\InstallShield Installation Information\{2FCE4FC5-6930-40E7-A4F1-F862207424EF}\setup.exe" REMOVEALL
InterVideo WinDVD Player --> "C:\Program Files\InstallShield Installation Information\{91810AFC-A4F8-4EBA-A5AA-B198BBC81144}\setup.exe" REMOVEALL
iTunes --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{00FC6799-866E-44A1-A60C-DCF394CF56FD}
Java 2 Runtime Environment, SE v1.4.2_03 --> MsiExec.exe /I{7148F0A8-6813-11D6-A77B-00B0D0142030}
KBD --> C:\HP\KBD\KBD.EXE uninstalled
LiveReg (Symantec Corporation) --> C:\Program Files\Common Files\Symantec Shared\LiveReg\VCSetup.exe /REMOVE
LiveUpdate 3.0 (Symantec Corporation) --> "C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
Map Button (Windows Live Toolbar) --> MsiExec.exe /X{7745B7A9-F323-4BB9-9811-01BF57A028DA}
Microsoft Money 2000 Standard Edition --> C:\Program Files\Microsoft Money 2005\MNYCoreFiles\setup\setup.exe
Microsoft Money 2005 --> C:\Program Files\Microsoft Money 2005\MNYCoreFiles\Setup\uninst.exe /s:120
Microsoft Office Standard Edition 2003 --> MsiExec.exe /I{91120409-6000-11D3-8CFE-0150048383C9}
Microsoft Office Word 2003 --> MsiExec.exe /I{901B0409-6000-11D3-8CFE-0150048383C9}
Microsoft Plus! Digital Media Edition Installer --> MsiExec.exe /X{6E45BA47-383C-4C1E-8ED0-0D4845C293D7}
Microsoft Plus! Photo Story 2 LE --> MsiExec.exe /X{0EB5D9B7-8E6C-4A9E-B74F-16B7EE89A67B}
Microsoft Works --> MsiExec.exe /I{416D80BA-6F6D-4672-B7CF-F54DA2F80B44}
Microsoft Works 2000 --> MsiExec.exe /I{56364334-9530-11D2-BFFC-00C04FA329AA}
Microsoft Works 2000 Setup Launcher --> C:\Program Files\Microsoft Works Suite 2000\Setup\Launcher.exe E:\
Mozilla Firefox (2.0.0.6) --> C:\Program Files\Mozilla Firefox\uninstall\helper.exe
MSN --> C:\Program Files\MSN\MsnInstaller\msninst.exe /Action:ARP
MSRedist --> MsiExec.exe /I{B7C61755-DB48-4003-948F-3D34DB8EAF69}
Norton AntiSpam --> MsiExec.exe /I{3B29A786-5803-4e9e-9B58-3014A5B4E519}
Norton AntiSpam --> MsiExec.exe /I{5677563D-0CB1-485f-9E18-C5025306BB3F}
Norton AntiVirus 2005 --> MsiExec.exe /X{C6F5B6CF-609C-428E-876F-CA83176C021B}
Norton Internet Security --> MsiExec.exe /I{12E2B9E9-05B1-407d-B0FD-B5F350535125}
Norton Internet Security --> MsiExec.exe /I{449F3A9E-9903-4a0d-A209-08030D45A935}
Norton Internet Security --> MsiExec.exe /I{48185814-A224-447a-81DA-71BD20580E1B}
Norton Internet Security --> MsiExec.exe /I{526AD5DC-CFC4-4f2a-8442-C84CC91D6C7F}
Norton Internet Security --> MsiExec.exe /I{A93C9E60-29B6-49da-BA21-F70AC6AADE20}
Norton Internet Security --> MsiExec.exe /I{E3EFA461-EB83-4C3B-9C47-2C1D58A01555}
Norton Internet Security --> MsiExec.exe /I{E5EE9939-259F-4DE2-8023-5C49E16A4F43}
Norton Internet Security --> MsiExec.exe /I{FC2C0536-583C-46c0-844A-62CECAE01F22}
Norton Internet Security 2005 (Symantec Corporation) --> C:\Program Files\Common Files\Symantec Shared\SymSetup\{A93C9E60-29B6-49da-BA21-F70AC6AADE20}.exe /X
Norton Security Scan --> MsiExec.exe /I{3A4FFB84-D070-4DA5-AB7B-D41D87FD8D19}
Norton WMI Update --> MsiExec.exe /X{E85FA9A1-C241-4698-893B-DD99509B8DB0}
Norton WMI Update --> MsiExec.exe /X{F64306A5-4C32-41bb-B153-53986527FAB4}
OneCare Advisor (Windows Live Toolbar) --> MsiExec.exe /X{DF821FC5-C198-452B-A0D4-82433EFEAE9B}
Panda ActiveScan --> C:\WINDOWS\system32\ASUninst.exe Panda ActiveScan
PC-Doctor for Windows --> C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{0C66761E-497A-4BE3-AE0D-8EC30FC9A9AA} /l1033
Picasa 2 --> "C:\Program Files\Picasa2\Uninstall.exe"
Popup Blocker (Windows Live Toolbar) --> MsiExec.exe /X{66A7A386-6F35-41A7-A731-101F0C0153C8}
PS2 --> C:\WINDOWS\system32\ps2.exe uninstall
Python 2.2 combined Win32 extensions --> C:\Python22\Lib\SITE-P~1\UNWISE~1.EXE C:\Python22\Lib\SITE-P~1\w32inst.log
Python 2.2.1 --> C:\Python22\UNWISE.EXE C:\Python22\INSTALL.LOG
QuickTime --> C:\WINDOWS\unvise32qt.exe C:\WINDOWS\system32\QuickTime\Uninstall.log
RealPlayer --> C:\Program Files\Common Files\Real\Update_OB\r1puninst.exe RealNetworks|RealPlayer|6.0
Rhapsody Player Engine --> MsiExec.exe /I{8A62A068-3FD6-495A-9F66-26FE94F32EC9}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906) --> MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for Step By Step Interactive Training (KB898458) --> "C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723) --> "C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
SiS VGA Utilities --> Rundll32 SiSInst.dll,Uninstall VGA,R,oem11.inf
Smart Menus (Windows Live Toolbar) --> MsiExec.exe /X{F084395C-40FB-4DB3-981C-B51E74E1E83D}
Sonic Express Labeler --> MsiExec.exe /I{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}
Sonic RecordNow! --> MsiExec.exe /I{9541FED0-327F-4DF0-8B96-EF57EF622F19}
Sonic Update Manager --> MsiExec.exe /I{09DA4F91-2A09-4232-AB8C-6BC740096DE3}
SPBBC --> MsiExec.exe /I{77772678-817F-4401-9301-ED1D01A8DA56}
Spyware Doctor 5.5 --> C:\Program Files\Spyware Doctor\unins000.exe /LOG
SUPERAntiSpyware Free Edition --> MsiExec.exe /X{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}
Symantec Script Blocking Installer --> MsiExec.exe /I{D327AFC9-7BAA-473A-8319-6EB7A0D40138}
SymNet --> MsiExec.exe /I{2DA85B02-13C0-4E6D-9A76-22E6B3DD0CB2}
TuneUp Utilities 2008 --> MsiExec.exe /I{5888428E-699C-4E71-BF71-94EE06B497DA}
Windows Live Favorites for Windows Live Toolbar --> MsiExec.exe /X{786C4AD1-DCBA-49A6-B0EF-B317A344BD66}
Windows Live Messenger --> MsiExec.exe /I{571700F0-DB9D-4B3A-B03D-35A14BB5939F}
Windows Live Outlook Toolbar (Windows Live Toolbar) --> MsiExec.exe /X{35E1A8C8-6646-4101-B0AA-42D1EB2AB3AE}
Windows Live Sign-in Assistant --> MsiExec.exe /I{49672EC2-171B-47B4-8CE7-50D7806360D7}
Windows Live Toolbar --> "C:\Program Files\Windows Live Toolbar\UnInstall.exe" {D5A145FC-D00C-4F1A-9119-EB4D9D659750}
Windows Live Toolbar --> MsiExec.exe /X{D5A145FC-D00C-4F1A-9119-EB4D9D659750}
Windows Live Toolbar Extension (Windows Live Toolbar) --> MsiExec.exe /X{341201D4-4F61-4ADB-987E-9CCE4D83A58D}
Windows Live Toolbar Feed Detector (Windows Live Toolbar) --> MsiExec.exe /X{68108E66-D13A-4EE8-A6F4-40E4B90C2A26}
Word in Works Suite add-in --> MsiExec.exe /I{0DB93918-2A77-11D3-805A-00C04FA329AA}
Yahoo! Install Manager --> C:\WINDOWS\system32\regsvr32 /u C:\WINDOWS\cache\YINSTH~1.DLL
Yahoo! Toolbar --> C:\PROGRA~1\Yahoo!\Common\unyt.exe
ZeroSpyware --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A6E676F9-A28C-4EF0-B138-002AB9A56A24}\Setup.exe" -l0x9


-- Application Event Log -------------------------------------------------------

Event Record #/Type25867 / Error
Event Submitted/Written: 02/21/2008 09:40:53 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application iexplore.exe, version 7.0.6000.16608, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type25844 / Error
Event Submitted/Written: 02/21/2008 08:09:50 PM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application WINWORD.EXE, version 11.0.8202.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type25837 / Error
Event Submitted/Written: 02/21/2008 08:49:22 AM
Event ID/Source: 1002 / Application Hang
Event Description:
Hanging application iexplore.exe, version 7.0.6000.16608, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Event Record #/Type25812 / Error
Event Submitted/Written: 02/21/2008 00:31:49 AM
Event ID/Source: 101 / Automatic LiveUpdate Scheduler
Event Description:
Information Level: error

Internet connection not detected.

Event Record #/Type25810 / Error
Event Submitted/Written: 02/20/2008 06:36:08 PM
Event ID/Source: 101 / Automatic LiveUpdate Scheduler
Event Description:
Information Level: error

Internet connection not detected.



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type48419 / Error
Event Submitted/Written: 02/21/2008 09:44:55 PM
Event ID/Source: 10010 / DCOM
Event Description:
The server {F3A614DC-ABE0-11D2-A441-00C04F795683} did not register with DCOM within the required timeout.

Event Record #/Type48388 / Warning
Event Submitted/Written: 02/21/2008 09:17:55 PM
Event ID/Source: 1073 / USER32
Event Description:
The attempt to reboot HARRIET failed

Event Record #/Type48373 / Error
Event Submitted/Written: 02/21/2008 08:33:32 PM
Event ID/Source: 7000 / Service Control Manager
Event Description:
The TuneUp Theme Extension service failed to start due to the following error:
%%1083

Event Record #/Type48364 / Warning
Event Submitted/Written: 02/21/2008 02:21:43 PM
Event ID/Source: 36 / W32Time
Event Description:
The time service has not been able to synchronize the system time
for 49152 seconds because none of the time providers has been able to
provide a usable time stamp. The system clock is unsynchronized.

Event Record #/Type48323 / Error
Event Submitted/Written: 02/21/2008 00:36:02 AM
Event ID/Source: 7000 / Service Control Manager
Event Description:
The IMAPI CD-Burning COM Service service failed to start due to the following error:
%%1053



-- End of Deckard's System Scanner: finished at 2008-02-22 11:32:37 ------------
  • 0

#4
Essexboy

Essexboy

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Hi there your problem does not appear to be malware related. It looks to be a combination of the following

Total Physical Memory: 384 MiB (512 MiB recommended).
AV: Spyware Doctor with AntiVirus v (PC Tools)
AV: Norton Internet Security v2005 (Symantec Corporation)


Anti-Virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash.

If you choose to install more than one Anti-Virus program on your computer, then only one of them should be active in memory at a time.

There are basically two types of these programs:
On-Access and On-Demand

On-Access Scanners
As the name implies, are scanners that run in the background all the time the PC is turned on and running. The main function of an On-Access scanner is to monitor activity on your machine.

On-Demand Scanners
As the name implies, are scanners that only run when you ask them to.
Such as:
Online Scans and scanners that run on your machine but are not actively scanning your machine


____________________

Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to infect your system. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) 6 Update 4 and save it to your desktop.
  • Scroll down to where it says "JJava Runtime Environment (JRE) 6 Update 4...allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Read the License Agreement and then check the box that says: "Accept License Agreement". The page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u4-windows-i586-p.exe to install the newest version.

______________________________________

What I would suggest is

1. Uninstall Spyware Doctor Antivirus element
2. Go to CRUCIAL and run their system checker to determine what memory your system takes and how much (memory is cheap at the moment)
3. Reduce the amount of programmes starting with your system (I can help there if you wish )

If you could let me have your thoughts on this
  • 0

#5
RMW

RMW

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Ok.. i did what u said and it has improved the performance almost 100%. I removed all spyware programs except Norton, so I am only using Norton security now... updated the Java and going to add the new memory this week. I greatly appreciate this!

Also I would love to hear from you what the best way is to reduce the amount of programs starting with the PC.

Sincerely - Roger
  • 0

#6
Essexboy

Essexboy

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Also I would love to hear from you what the best way is to reduce the amount of programs starting with the PC.

Certainly if you could post a new hijackthis log I will suggest which items can be removed from the start up :)
  • 0

#7
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0






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