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Laptop shuts down when I select reboot


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#1
fear187

fear187

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I have a Gateway M360SB laptop.
Whenever I go to the start menu, select shutdown, and choose reboot, the computer does not reboot, it just fully shuts down and doesn't start back up.

Anyone come across this? And how would I go about fixing it?

It was recently restored to its original manufacturer state using the system restore CDs that came with it.
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#2
pip22

pip22

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I think first you need to find out if the PC is currently physically capable of doing a Windows restart using a separate restart command. You can test this by creating a new restart shortcut on the desktop and then testing that shortcut by double-clicking it. Instructions here:
http://www.tacktech....ay.cfm?ttid=331
Please post back with what happens.

Edited by pip22, 22 February 2008 - 05:38 AM.

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