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"Error loading C:\WINDOWS\system32\vturp.dll"


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#16
Rorschach112

Rorschach112

    Ralphie

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Your logs are clean ! We need to do a few things

Now lets uninstall Combofix:
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK
The above procedure will do the following:
  • Delete ComboFix and its associated files and folders.
  • Delete VundoFix backups, if present
  • Delete the C:\Deckard folder, if present
  • Delete the C:_OtMoveIt folder, if present
  • Reset the clock settings.
  • Hide file extensions, if required.
  • Hide System/Hidden files, if required.
  • Reset System Restore.



Your using an old version of Adobe Acrobat Reader, this can leave your pc open to vulnerabilities, you can update it here :
http://www.adobe.com.../readstep2.html



You now need to update your Java and remove your older versions.

Please follow these steps to remove older version Java components.

* Click Start > Control Panel.
* Click Add/Remove Programs.
* Check any item with Java Runtime Environment (JRE) in the name.
* Click the Remove or Change/Remove button.

Download the latest version of Java Runtime Environment (JRE), and install it to your computer from
here



Below I have included a number of recommendations for how to protect your computer against malware infections.

* Keep Windows updated by regularly checking their website at :
http://windowsupdate.microsoft.com/
This will ensure your computer has always the latest security updates available installed on your computer.

* To reduce re-infection for malware in the future, I strongly recommend installing these free programs:
SpywareBlaster protects against bad ActiveX
IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all
Have a look at this tutorial for IE-Spyad here

* SpywareGuard offers realtime protection from spyware installation attempts.

Make Internet Explorer more secure
  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
  • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

* MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

* Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
Here

* Take a good look at the following suggestions for malware prevention by reading Tony Klein’s article 'How Did I Get Infected In The First Place'
Here

Thank you for your patience, and performing all of the procedures requested.
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#17
ref3_14

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OK, so I've followed all your instructions. However...

Instead of running "Combofix.exe /u", I accidently ran "ComboFix \u". I have the saved log file. Can I just run it again with the correct parameter or do I need to undo whatever changes it's made ?

Thanks,
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#18
Rorschach112

Rorschach112

    Ralphie

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Just run it again with the correct parameter

Let me know how it all goes
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#19
ref3_14

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Hi,

So I've completed everything on your list (new Adobe Acrobat, new Hosts file, new JRE, etc.). Everything runs much smoother now and I don't get pop-ups anymore.

The only thing I get is the following message at Windows startup:
"Cannot launch Direct OCR because [C:\Program Files\SconSoft\OmniPageSE2.0\ophookSE2.dll] cannot be loaded. Please check to see this file exists in the installation directory. If you cannot locate the file, try reinstalling OmniPage SE."

I don't know what OmniPage SE is, and I don't remember installing it. The message happens each time Windows starts up, however, I can live with it.


Thank-you very much for your time and efforts,


-Jonathan
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#20
Rorschach112

Rorschach112

    Ralphie

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For that problem do this

1. Please re-open HiJackThis and choose do a system scan only. Check the boxes next to ONLY the entries listed below(if present):

O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"

2. Now close all windows other than HiJackThis, including browsers, so that nothing other than HijackThis is open, then click Fix Checked. A box will pop up asking you if you wish to fix the selected items. Please choose YES. Once it has fixed them, please exit/close HijackThis.


Reboot and let me know how your PC is working now
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#21
ref3_14

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That seemed to do the trick!

My computer seems to be running just fine now!


Thanks again!
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#22
Rorschach112

Rorschach112

    Ralphie

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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