Ok
Time for some housekeeping- Click START then RUN
- Now type Combofix /u in the runbox and click OK
[list]
The above procedure will delete and do the following:
- ComboFix and its associated files and folders.
- VundoFix backups, if present
- The C:\Deckard folder, if present
- The C:_OtMoveIt folder, if present
- Reset the clock settings.
- Hide file extensions, if required.
- Hide System/Hidden files, if required.
- Clean System Restore points.
Also delete anything that we used that is left over.
==================================
Go
Here and download CCleaner.
Double click on it to install it.
Click on your language then Next then I agree then next again.
When you come to the Installation options window (the next window after clicking next)
Uncheck
all but
Create a Desktop Shortcut.
Then Click on
Install.
After it is installed double click on the icon on your desktop to run it.
Choose
Run Cleaner then yes at the prompt to permanently delete files.
It may take a while so let it finish.
After that Click on the icon to the left called
RegistryThen click on
scan for issues.
Then click on
Fix selected issues.
And then yes to making a backup.
It will save it in your MY Documents Folder.
Then Click on Fix all selected issues and yes that you really want to do it.
After that is done then exit out of CCleaner.
You can uninstall it after you use it.=================================
See if doing all of that will help.
You can try to do either one of the scans again after that let me know how it goes.