[kyle162]

My computer is intermittently very slow, especially when running IE. Some links do not work.
Nortons came up with adware.look2me with the corrupt file being req.dat but could not delete it. I removed the file with killbox but this had no effect. I followed your guidelines and CWShredder removed look2me but this also had no obvious effect.
Can you please help?
Here is my Hijack This log.

Logfile of HijackThis v1.99.1
Scan saved at 3:18:59 PM, on 4/23/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzCdb\VzFw.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\ICO.EXE
C:\Program Files\Sony\HotKey Utility\HKserv.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Sony\HotKey Utility\HKWnd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\OptusNet DSL Internet\DSC.exe
C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.optusn...nd=ODSL&panel=1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dsl.optusnet.com.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://dsl.optusnet.com.au/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://dsl.optusnet.com.au/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by OptusNet
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1C044AAD-7955-4cbd-8175-501A165C4E5D} - C:\WINDOWS\system32\req.dat (file missing)
O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: MSEvents Object - {B8B55274-0F9A-41E5-9067-A3539BD9E860} - C:\WINDOWS\msagent\vgaurl.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [SonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
O4 - HKLM\..\Run: [VAIO Update 2] "C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Desktop Service Centre] C:\Program Files\OptusNet DSL Internet\DSC.exe
O4 - HKLM\..\Run: [eBayToolbar] C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://dsl.optusnet.com.au/
O16 - DPF: {26CBF141-7D0F-46E1-AA06-718958B6E4D2} - http://download.ebay.../AU/install.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O20 - Winlogon Notify: vgaurl - C:\WINDOWS\msagent\vgaurl.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: CWShredder Service - InterMute, Inc. - C:\DOCUMENTS AND SETTINGS\KYLE MCCALLUM\DESKTOP\CWShredder214.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VAIO Entertainment Aggregation and Control Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
O23 - Service: VAIO Entertainment File Import Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzCdb\VzFw.exe
O23 - Service: VAIO Entertainment Task Scheduler - Sony Corporation - C:\Program Files\Sony\VAIO Entertainment\VzTaskScheduler.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VCSW\VCSW.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-IntegratedServer-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="Applications\IntegratedServer\HTTP (file missing)
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe" /Service=VAIOMediaPlatform-Mobile-Gateway /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Addons\Packages\Mobile\Gateway" /DisplayName="VAIO Media Gateway Server (file missing)

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Welcome to GTG.

Download L2MFix from one of these two locations:

http://www.atribune....oads/l2mfix.exe
http://www.downloads....org/l2mfix.exe

Save the file to your desktop and double click l2mfix.exe. Click the Install button to extract the files and follow the prompts. Then open the newly added l2mfix folder on your desktop. Double click l2mfix.bat and select option #1 for Run Find Log by typing 1 and then pressing Enter. This will scan your computer and it may appear nothing is happening. After a minute or 2, notepad will open with a log. Copy the contents of that log and paste it into this thread.

IMPORTANT: Do NOT run option #2 or any other files in the l2mfix folder until you are asked to do so!

[greyknight17]

Welcome to GTG.

Download L2MFix from one of these two locations:

http://www.atribune....oads/l2mfix.exe
http://www.downloads....org/l2mfix.exe

Save the file to your desktop and double click l2mfix.exe. Click the Install button to extract the files and follow the prompts. Then open the newly added l2mfix folder on your desktop. Double click l2mfix.bat and select option #1 for Run Find Log by typing 1 and then pressing Enter. This will scan your computer and it may appear nothing is happening. After a minute or 2, notepad will open with a log. Copy the contents of that log and paste it into this thread.

IMPORTANT: Do NOT run option #2 or any other files in the l2mfix folder until you are asked to do so!

[kyle162]

Thanks for helping.
Mangaed to do as requested but had some trouble. l2mfix folder would not initially open (CPU usage up to 100%). Neither would 'My Computer' or windows Explorer. After a reboot I manged to open it but it took about 2 minutes. Anyway, here is the log.

L2MFIX find log 1.03
These are the registry keys present
**********************************************************************************
Winlogon/notify:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\AtiExtEvent]
"DLLName"="Ati2evxx.dll"
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000001
"Lock"="AtiLockEvent"
"Logoff"="AtiLogoffEvent"
"Logon"="AtiLogonEvent"
"Disconnect"="AtiDisConnectEvent"
"Reconnect"="AtiReConnectEvent"
"Safe"=dword:00000000
"Shutdown"="AtiShutdownEvent"
"StartScreenSaver"="AtiStartScreenSaverEvent"
"StartShell"="AtiStartShellEvent"
"Startup"="AtiStartupEvent"
"StopScreenSaver"="AtiStopScreenSaverEvent"
"Unlock"="AtiUnLockEvent"

[greyknight17]

That's not the whole log. Since it's giving you problems, see if you can run these:

Before doing anything, MAKE SURE that you can keep your computer on (at least until we get it fixed). This infection requires us to detect and remove it without rebooting or restarting your computer (unless the instructions say so). If you can't keep your computer on today, then I suggest that you don't get the logs yet until you are ready. With that said (when ready):

Please download the following programs required for the removal process:

Kill2Me http://www.greyknigh...spy/Kill2Me.exe
PV http://www.greyknight17.com/spy/pv.zip
VX2Finder http://www.downloads...g/VX2Finder.exe
Hoster http://www.greyknigh.../spy/Hoster.exe
CleanUp! http://cleanup.stevengould.org/ or http://www.greyknigh...spy/Cleanup.exe
KillBox http://www.greyknigh...spy/KillBox.exe
notify.bat - right click on this link http://www.greyknigh.../spy/notify.bat and choose Save As...Save it.

Please follow the steps below:

1. Download/run the following uninstallers:

Look2Me Uninstaller http://www.look2me.c...bin/UnInstaller
IGN Keyword Uninstaller http://www.greyknigh...LNUninstall.zip
ClearSearch Uninstaller http://www.greyknigh...chUninstall.zip

You may restart if any of the uninstallers above asks you to restart. So do that before posting the logs below.

2. Run Kill2Me.

3. Unzip the pv.zip files contents to your Desktop (NOTE: It MUST be on your Desktop!).
a) Open that folder on your Desktop and double click on the runme.bat file.
b) Type in 3 and hit your Enter key. Save the log file.
c) Type in 5 and hit your Enter key. Save the log file.
d) Remember to copy and paste both of these log files in the forum AFTER you are finished with the rest of the steps below.

4. Run notify.bat and it should open up a notify.txt Notepad file. Copy and paste this in the forum later.

5. Run VX2Finder(126) and click on the Find VX2.BetterInternet button. Click Make Log and post this in the forum later.

We also need a list of files in the following folders:

C:\WINDOWS\Downloaded Program Files\ - for these files, if they just have numbers as the filename, right click on them and go to Properties to see what they are. Post the description for each of those here.
C:\Program Files\Internet Explorer\ - there might be a download folder here. We are looking for any randomly named files. Post anything that looks suspicious.

Post all of the logs in your next post. We need them all to get a fix for this infection.

[kyle162]

Tried to follow your instructions. Link to look2me.com did not work. "The connection was refused when attempting to contact www.look2me.com."

Logs as requested are below. No log came up for option 3 (rundll32 dll's) on pv. Message "no matching processes found".

pvlog (option 5)

Module information for 'winlogon.exe'
MODULE BASE SIZE PATH
winlogon.exe 1000000 524288 C:\WINDOWS\system32\winlogon.exe 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows NT Logon Application
ntdll.dll 7c900000 720896 C:\WINDOWS\system32\ntdll.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) NT Layer DLL
kernel32.dll 7c800000 999424 C:\WINDOWS\system32\kernel32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows NT BASE API Client DLL
ADVAPI32.dll 77dd0000 634880 C:\WINDOWS\system32\ADVAPI32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Advanced Windows 32 Base API
RPCRT4.dll 77e70000 593920 C:\WINDOWS\system32\RPCRT4.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Remote Procedure Call Runtime
AUTHZ.dll 776c0000 69632 C:\WINDOWS\system32\AUTHZ.dll 5.1.2600.2622 (xpsp_sp2_gdr.050301-1519) Authorization Framework
msvcrt.dll 77c10000 360448 C:\WINDOWS\system32\msvcrt.dll 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows NT CRT DLL
CRYPT32.dll 77a80000 606208 C:\WINDOWS\system32\CRYPT32.dll 5.131.2600.2180 (xpsp_sp2_rtm.040803-2158) Crypto API32
USER32.dll 77d40000 589824 C:\WINDOWS\system32\USER32.dll 5.1.2600.2622 (xpsp_sp2_gdr.050301-1519) Windows XP USER API Client DLL
GDI32.dll 77f10000 286720 C:\WINDOWS\system32\GDI32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) GDI Client DLL
MSASN1.dll 77b20000 73728 C:\WINDOWS\system32\MSASN1.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) ASN.1 Runtime APIs
NDdeApi.dll 75940000 32768 C:\WINDOWS\system32\NDdeApi.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Network DDE Share Management APIs
PROFMAP.dll 75930000 40960 C:\WINDOWS\system32\PROFMAP.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Userenv
NETAPI32.dll 5b860000 344064 C:\WINDOWS\system32\NETAPI32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Net Win32 API DLL
USERENV.dll 769c0000 733184 C:\WINDOWS\system32\USERENV.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Userenv
PSAPI.DLL 76bf0000 45056 C:\WINDOWS\system32\PSAPI.DLL 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Process Status Helper
REGAPI.dll 76bc0000 61440 C:\WINDOWS\system32\REGAPI.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Registry Configuration APIs
Secur32.dll 77fe0000 69632 C:\WINDOWS\system32\Secur32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Security Support Provider Interface
SETUPAPI.dll 77920000 995328 C:\WINDOWS\system32\SETUPAPI.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows Setup API
VERSION.dll 77c00000 32768 C:\WINDOWS\system32\VERSION.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Version Checking and File Installation Libraries
WINSTA.dll 76360000 65536 C:\WINDOWS\system32\WINSTA.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Winstation Library
WINTRUST.dll 76c30000 188416 C:\WINDOWS\system32\WINTRUST.dll 5.131.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft Trust Verification APIs
IMAGEHLP.dll 76c90000 163840 C:\WINDOWS\system32\IMAGEHLP.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows NT Image Helper
WS2_32.dll 71ab0000 94208 C:\WINDOWS\system32\WS2_32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows Socket 2.0 32-Bit DLL
WS2HELP.dll 71aa0000 32768 C:\WINDOWS\system32\WS2HELP.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows Socket 2.0 Helper for Windows NT
IMM32.DLL 76390000 118784 C:\WINDOWS\system32\IMM32.DLL 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows XP IMM32 API Client DLL
LPK.DLL 629c0000 36864 C:\WINDOWS\system32\LPK.DLL 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Language Pack
USP10.dll 74d90000 438272 C:\WINDOWS\system32\USP10.dll 1.0420.2600.2180 (xpsp_sp2_rtm.040803-2158) Uniscribe Unicode script processor
MSGINA.dll 75970000 1011712 C:\WINDOWS\system32\MSGINA.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows NT Logon GINA DLL
SHELL32.dll 7c9c0000 8470528 C:\WINDOWS\system32\SHELL32.dll 6.00.2900.2620 (xpsp_sp2_gdr.050225-1820) Windows Shell Common Dll
SHLWAPI.dll 77f60000 483328 C:\WINDOWS\system32\SHLWAPI.dll 6.00.2900.2627 (xpsp_sp2_gdr.050309-1648) Shell Light-weight Utility Library
COMCTL32.dll 5d090000 618496 C:\WINDOWS\system32\COMCTL32.dll 5.82 (xpsp_sp2_rtm.040803-2158) Common Controls Library
ODBC32.dll 74320000 249856 C:\WINDOWS\system32\ODBC32.dll 3.525.1117.0 (xpsp_sp2_rtm.040803-2158) Microsoft Data Access - ODBC Driver Manager
comdlg32.dll 763b0000 299008 C:\WINDOWS\system32\comdlg32.dll 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Common Dialogs DLL
comctl32.dll 773d0000 1056768 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll 6.0 (xpsp_sp2_rtm.040803-2158) User Experience Controls Library
odbcint.dll 20000000 94208 C:\WINDOWS\system32\odbcint.dll 3.525.1117.0 (xpsp_sp2_rtm.040803-2158) Microsoft Data Access - ODBC Resources
SHSVCS.dll 776e0000 143360 C:\WINDOWS\system32\SHSVCS.dll 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Windows Shell Services Dll
sfc.dll 76bb0000 20480 C:\WINDOWS\system32\sfc.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows File Protection
sfc_os.dll 76c60000 172032 C:\WINDOWS\system32\sfc_os.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows File Protection
ole32.dll 774e0000 1298432 C:\WINDOWS\system32\ole32.dll 5.1.2600.2595 (xpsp_sp2_gdr.041130-1729) Microsoft OLE for Windows
Apphelp.dll 77b40000 139264 C:\WINDOWS\system32\Apphelp.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Application Compatibility Client Library
msctfime.ime 755c0000 188416 C:\WINDOWS\system32\msctfime.ime 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft Text Frame Work Service IME
WINSCARD.DLL 723d0000 114688 C:\WINDOWS\system32\WINSCARD.DLL 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft Smart Card API
WTSAPI32.dll 76f50000 32768 C:\WINDOWS\system32\WTSAPI32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows Terminal Server SDK APIs
sxs.dll 75e90000 720896 C:\WINDOWS\system32\sxs.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Fusion 2.5
WINMM.dll 76b40000 184320 C:\WINDOWS\system32\WINMM.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) MCI API DLL
uxtheme.dll 5ad70000 229376 C:\WINDOWS\system32\uxtheme.dll 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Microsoft UxTheme Library
Ati2evxx.dll 10000000 94208 C:\WINDOWS\system32\Ati2evxx.dll
cscdll.dll 76600000 118784 C:\WINDOWS\system32\cscdll.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Offline Network Agent
rsaenh.dll ffd0000 163840 C:\WINDOWS\system32\rsaenh.dll 5.1.2600.2161 (xpsp.040706-1629) Microsoft Enhanced Cryptographic Provider
WlNotify.dll 75950000 106496 C:\WINDOWS\system32\WlNotify.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Common DLL to receive Winlogon notifications
WINSPOOL.DRV 73000000 155648 C:\WINDOWS\system32\WINSPOOL.DRV 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows Spooler Driver
MPR.dll 71b20000 73728 C:\WINDOWS\system32\MPR.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Multiple Provider Router DLL
vgaurl.dll 20b0000 765952 C:\WINDOWS\msagent\vgaurl.dll
shfolder.dll 76780000 36864 C:\WINDOWS\system32\shfolder.dll 6.00.2900.2180 (xpsp_sp2_rtm.040803-2158) Shell Folder Service
wininet.dll 771b0000 679936 C:\WINDOWS\system32\wininet.dll 6.00.2900.2627 (xpsp_sp2_gdr.050309-1648) Internet Extensions for Win32
OLEAUT32.dll 77120000 573440 C:\WINDOWS\system32\OLEAUT32.dll 5.1.2600.2180
wsock32.dll 71ad0000 36864 C:\WINDOWS\system32\wsock32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows Socket 32-Bit DLL
urlmon.dll 77260000 647168 C:\WINDOWS\system32\urlmon.dll 6.00.2900.2627 (xpsp_sp2_gdr.050309-1648) OLE32 Extensions for Win32
SAMLIB.dll 71bf0000 77824 C:\WINDOWS\system32\SAMLIB.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) SAM Library DLL
msv1_0.dll 77c70000 143360 C:\WINDOWS\system32\msv1_0.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft Authentication Package v1.0
iphlpapi.dll 76d60000 102400 C:\WINDOWS\system32\iphlpapi.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) IP Helper API
wldap32.dll 76f60000 180224 C:\WINDOWS\system32\wldap32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Win32 LDAP API DLL
cscui.dll 77a20000 344064 C:\WINDOWS\system32\cscui.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Client Side Caching UI
xpsp2res.dll 1740000 2904064 C:\WINDOWS\system32\xpsp2res.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Service Pack 2 Messages
COMRes.dll 77050000 806912 C:\WINDOWS\system32\COMRes.dll 2001.12.4414.258
CLBCATQ.DLL 76fd0000 520192 C:\WINDOWS\system32\CLBCATQ.DLL 2001.12.4414.258
NTMARTA.DLL 77690000 135168 C:\WINDOWS\system32\NTMARTA.DLL 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Windows NT MARTA provider
wdmaud.drv 72d20000 36864 C:\WINDOWS\system32\wdmaud.drv 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) WDM Audio driver mapper
msacm32.drv 72d10000 32768 C:\WINDOWS\system32\msacm32.drv 5.1.2600.0 (xpclient.010817-1148) Microsoft Sound Mapper
MSACM32.dll 77be0000 86016 C:\WINDOWS\system32\MSACM32.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft ACM Audio Filter
midimap.dll 77bd0000 28672 C:\WINDOWS\system32\midimap.dll 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158) Microsoft MIDI Mapper




Notify.txt log

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\AtiExtEvent]
"DLLName"="Ati2evxx.dll"
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000001
"Lock"="AtiLockEvent"
"Logoff"="AtiLogoffEvent"
"Logon"="AtiLogonEvent"
"Disconnect"="AtiDisConnectEvent"
"Reconnect"="AtiReConnectEvent"
"Safe"=dword:00000000
"Shutdown"="AtiShutdownEvent"
"StartScreenSaver"="AtiStartScreenSaverEvent"
"StartShell"="AtiStartShellEvent"
"Startup"="AtiStartupEvent"
"StopScreenSaver"="AtiStopScreenSaverEvent"
"Unlock"="AtiUnLockEvent"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt32chain]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,33,00,32,00,2e,00,64,00,6c,00,\
6c,00,00,00
"Logoff"="ChainWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cryptnet]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,00,72,00,79,00,70,00,74,00,6e,00,65,00,74,00,2e,00,64,00,\
6c,00,6c,00,00,00
"Logoff"="CryptnetWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cscdll]
"DLLName"="cscdll.dll"
"Logon"="WinlogonLogonEvent"
"Logoff"="WinlogonLogoffEvent"
"ScreenSaver"="WinlogonScreenSaverEvent"
"Startup"="WinlogonStartupEvent"
"Shutdown"="WinlogonShutdownEvent"
"StartShell"="WinlogonStartShellEvent"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ScCertProp]
"DLLName"="wlnotify.dll"
"Logon"="SCardStartCertProp"
"Logoff"="SCardStopCertProp"
"Lock"="SCardSuspendCertProp"
"Unlock"="SCardResumeCertProp"
"Enabled"=dword:00000001
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Schedule]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,00,6c,00,6e,00,6f,00,74,00,69,00,66,00,79,00,2e,00,64,00,\
6c,00,6c,00,00,00
"Impersonate"=dword:00000000
"StartShell"="SchedStartShell"
"Logoff"="SchedEventLogOff"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\sclgntfy]
"Logoff"="WLEventLogoff"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001
"DllName"=hex(2):73,00,63,00,6c,00,67,00,6e,00,74,00,66,00,79,00,2e,00,64,00,\
6c,00,6c,00,00,00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn]
"DLLName"="WlNotify.dll"
"Lock"="SensLockEvent"
"Logon"="SensLogonEvent"
"Logoff"="SensLogoffEvent"
"Safe"=dword:00000001
"MaxWait"=dword:00000258
"StartScreenSaver"="SensStartScreenSaverEvent"
"StopScreenSaver"="SensStopScreenSaverEvent"
"Startup"="SensStartupEvent"
"Shutdown"="SensShutdownEvent"
"StartShell"="SensStartShellEvent"
"PostShell"="SensPostShellEvent"
"Disconnect"="SensDisconnectEvent"
"Reconnect"="SensReconnectEvent"
"Unlock"="SensUnlockEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\termsrv]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,00,6c,00,6e,00,6f,00,74,00,69,00,66,00,79,00,2e,00,64,00,\
6c,00,6c,00,00,00
"Impersonate"=dword:00000000
"Logoff"="TSEventLogoff"
"Logon"="TSEventLogon"
"PostShell"="TSEventPostShell"
"Shutdown"="TSEventShutdown"
"StartShell"="TSEventStartShell"
"Startup"="TSEventStartup"
"MaxWait"=dword:00000258
"Reconnect"="TSEventReconnect"
"Disconnect"="TSEventDisconnect"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\vgaurl]
"Asynchronous"=dword:00000001
"DllName"="C:\\WINDOWS\\msagent\\vgaurl.dll"
"Impersonate"=dword:00000000
"Startup"="SysLogon"
"Logoff"="SysLogoff"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wlballoon]
"DLLName"="wlnotify.dll"
"Logon"="RegisterTicketExpiredNotificationEvent"
"Logoff"="UnregisterTicketExpiredNotificationEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001



Vs2.log

Log for VX2.BetterInternet File Finder (ALL)

Files Found---

Additional Files---

Keys Under Notify---
AtiExtEvent
crypt32chain
cryptnet
cscdll
ScCertProp
Schedule
sclgntfy
SensLogn
termsrv
vgaurl
wlballoon


Guardian Key--- is called:

Guardian Key--- :

User Agent String---
OptusNetDSL6 IEAK


C:\WINDOWS\Downloaded Program Files\
{26CBF141-7D0F-46E1-AA06-718958B6E4D2} - status 'unknown', no creation date, no properties available.
House Call Control
Java Runtime Environment 1.4.2
Java Runtime Environment 1.4.2
Office Update Installation Engine
Shockwave Active X control
Symantec Antivirus scanner
Symantec RuFSI Utility Class

C:\Program Files\Internet Explorer\
Nothing unusual. 3 Files and 5 subfolders. Files are:
iedw.exe
HMMAPI.DLL
IEXPLORER.EXE


Hope all this helps.
Thankyou again for your time.

[greyknight17]

See if you can delete the file after fixing the entries in HijackThis:

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. If you have Windows XP, the search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that 'Search system folders', 'Search hidden files and folders', and 'Search subfolders' are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

Reboot into Safe Mode by hitting the F8 key until menu shows up. In some systems, this may be the F5 key, so try that if F8 doesn't work. Make sure to close any open browsers. Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

O2 - BHO: (no name) - {1C044AAD-7955-4cbd-8175-501A165C4E5D} - C:\WINDOWS\system32\req.dat (file missing)
O2 - BHO: MSEvents Object - {B8B55274-0F9A-41E5-9067-A3539BD9E860} - C:\WINDOWS\msagent\vgaurl.dll
O20 - Winlogon Notify: vgaurl - C:\WINDOWS\msagent\vgaurl.dll

Delete the following Files/Folders (delete folders if no filename is specified) according to their directory (if none, just do a search for them) and delete them if they exist:

C:\WINDOWS\msagent\vgaurl.dll
C:\WINDOWS\system32\req.dat

Reboot into Normal Mode run a new HijackThis scan. Save the log file and post it here.

[kyle162]

Followed your steps.
Unable to delete vgaurl.dll. Message: 'Cannot delete vgaurl. It is being used by another person or program.'
I had previously deleted req.dat using killbox (prior to coming to this forum).
Here is my log.

Logfile of HijackThis v1.99.1
Scan saved at 7:59:19 AM, on 5/2/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzCdb\VzFw.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\ICO.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Sony\HotKey Utility\HKserv.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe
C:\Program Files\Sony\HotKey Utility\HKWnd.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\OptusNet DSL Internet\DSC.exe
C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.optusn...nd=ODSL&panel=1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dsl.optusnet.com.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://dsl.optusnet.com.au/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://dsl.optusnet.com.au/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by OptusNet
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: MSEvents Object - {B8B55274-0F9A-41E5-9067-A3539BD9E860} - C:\WINDOWS\msagent\vgaurl.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [SonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
O4 - HKLM\..\Run: [VAIO Update 2] "C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Desktop Service Centre] C:\Program Files\OptusNet DSL Internet\DSC.exe
O4 - HKLM\..\Run: [eBayToolbar] C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://dsl.optusnet.com.au/
O16 - DPF: {26CBF141-7D0F-46E1-AA06-718958B6E4D2} - http://download.ebay.../AU/install.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O20 - Winlogon Notify: vgaurl - C:\WINDOWS\msagent\vgaurl.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: CWShredder Service - InterMute, Inc. - C:\DOCUMENTS AND SETTINGS\KYLE MCCALLUM\DESKTOP\CWShredder214.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VAIO Entertainment Aggregation and Control Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
O23 - Service: VAIO Entertainment File Import Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzCdb\VzFw.exe
O23 - Service: VAIO Entertainment Task Scheduler - Sony Corporation - C:\Program Files\Sony\VAIO Entertainment\VzTaskScheduler.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VCSW\VCSW.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-IntegratedServer-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="Applications\IntegratedServer\HTTP (file missing)
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe" /Service=VAIOMediaPlatform-Mobile-Gateway /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Addons\Packages\Mobile\Gateway" /DisplayName="VAIO Media Gateway Server (file missing)

[greyknight17]

See if KillBox will delete it.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Reboot into Safe Mode by hitting the F8 key until menu shows up. In some systems, this may be the F5 key, so try that if F8 doesn't work. Make sure to close any open browsers. Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

O2 - BHO: MSEvents Object - {B8B55274-0F9A-41E5-9067-A3539BD9E860} - C:\WINDOWS\msagent\vgaurl.dll
O20 - Winlogon Notify: vgaurl - C:\WINDOWS\msagent\vgaurl.dll

Run KillBox and check the box that says 'End Explorer Shell While Killing File'. Next click on 'Delete on Reboot'. For each of the following files below, check the box that says 'Unregister .dll Before Deleting' if it's not grayed out. Copy and paste each of the following into KillBox (hitting the X button for each file - choose NO when it asks if you want to reboot):

C:\WINDOWS\msagent\vgaurl.dll

Reboot into Normal Mode run a new HijackThis scan. Save the log file and post it here.

[kyle162]

Didn't work. File is still there. HJT log below.

Thanks again for helping me solve this.

Logfile of HijackThis v1.99.1
Scan saved at 11:22:28 AM, on 5/2/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzCdb\VzFw.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\ICO.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sony\HotKey Utility\HKserv.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe
C:\Program Files\Sony\HotKey Utility\HKWnd.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\OptusNet DSL Internet\DSC.exe
C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.optusn...nd=ODSL&panel=1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://dsl.optusnet.com.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://dsl.optusnet.com.au/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://dsl.optusnet.com.au/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by OptusNet
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: eBay Toolbar Helper - {22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: MSEvents Object - {B8B55274-0F9A-41E5-9067-A3539BD9E860} - C:\WINDOWS\msagent\vgaurl.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: eBay Toolbar - {92085AD4-F48A-450D-BD93-B28CC7DF67CE} - C:\Program Files\eBay\eBay Toolbar2\eBayTB.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [SonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
O4 - HKLM\..\Run: [VAIO Update 2] "C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Desktop Service Centre] C:\Program Files\OptusNet DSL Internet\DSC.exe
O4 - HKLM\..\Run: [eBayToolbar] C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://dsl.optusnet.com.au/
O16 - DPF: {26CBF141-7D0F-46E1-AA06-718958B6E4D2} - http://download.ebay.../AU/install.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O20 - Winlogon Notify: vgaurl - C:\WINDOWS\msagent\vgaurl.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: CWShredder Service - InterMute, Inc. - C:\DOCUMENTS AND SETTINGS\KYLE MCCALLUM\DESKTOP\CWShredder214.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: VAIO Entertainment Aggregation and Control Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
O23 - Service: VAIO Entertainment File Import Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzCdb\VzFw.exe
O23 - Service: VAIO Entertainment Task Scheduler - Sony Corporation - C:\Program Files\Sony\VAIO Entertainment\VzTaskScheduler.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VCSW\VCSW.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-IntegratedServer-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="Applications\IntegratedServer\HTTP (file missing)
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe" /Service=VAIOMediaPlatform-Mobile-Gateway /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Addons\Packages\Mobile\Gateway" /DisplayName="VAIO Media Gateway Server (file missing)

[greyknight17]

They're back... Let's see if these logs will show us anything:

Right click on http://www.silentrun...ent Runners.vbs and choose Save As...Save it to your Desktop. Make sure you have disabled any programs that may block/disable scripts (ex: Ad-Watch, TeaTimer, Norton, etc.). Double click on 'Silent Runners' to run it. This will take a few minutes. It will create a file called 'Startup Programs' followed by your computer name and current date. Open up that file and post all the contents here in your next post.

Download FindQoologic-Narrator.zip at http://forums.net-in...=post&id=134981 and save it to your Desktop. Create a new folder on your desktop (right click and select New->Folder) and call it FindQoologic. Now unzip the file contents of that zip file into that folder. Locate and double-click the Find-Qoologic.bat file to run it. Wait until a text file opens and post that in your next reply.

Download DllCompare http://www.greyknigh.../DllCompare.exe and run it. Click on the 'Locate.com' button. Wait a few seconds and then click on the 'Compare' button. Let it run, then click on 'Make a log of what was found'. Post that log here. Note: If you are having problems using DllCompare (16 bit error), copy autoexec.nt from the C:\WINDOWS\repair folder to C:\WINDOWS\system32 folder. Now try running DllCompare.

[kyle162]

Before I do all that is it worth trying to delete vgaurl again with killbox. I deleted the req.dat file by just selecting 'delete on reboot' and nothing else. Is it necessary to unregister the dll first?

[kyle162]

Sorry, I forgot to say that Killbox gave this error message when I asked it to reboot.

"PendingFileRenameOperations Registry Data has been Removed by External Process"

If this doesn't change the plan, just say so and I will go ahead with the steps on your previous post.

Thanks

[greyknight17]

OK, try deleting that file again then. Just copy and paste the full path and filename that we listed here. Then hit that X button with a circle. Fix those two entries in HijackThis:

O2 - BHO: MSEvents Object - {B8B55274-0F9A-41E5-9067-A3539BD9E860} - C:\WINDOWS\msagent\vgaurl.dll
O20 - Winlogon Notify: vgaurl - C:\WINDOWS\msagent\vgaurl.dll

Restart and see if they come back. If they do, post those other logs.

We should also see if this is a virus/trojan:

Please empty any Quarantine folder in your antivirus program and purge all recovery items in the Spybot program (if you use it) before running this tool.

Download the Mwav virus checker at http://www.mwti.net/antivirus/mwav.asp (Use Link 3)

1. Save it to a folder.
2. Reboot into Safe Mode.
3. Double click the Mwav.exe file. This is a stand alone tool and NOT just a virus checker......so it won't install anything.
4. Select all local drives, scan all files, and press SCAN. When it is completed, anything found will be displayed in the lower pane.
5. In the Virus Log Information Pane......
Left click and highlight all the information in the Lower pane --- Use &CTRL C &on your keyboard to copy everything found in the lower pane and save it to a notepad file
*Note* If prompted that a virus was found and you need to purchase the product to remove the malware, just close out the prompt and let it continue scanning. We are not going to use this to remove anything...but to ID the bad files.

Once you copy that to a Notepad file...highlight the text and copy it here.

[kyle162]

I have done as requested. The files from Nortons are in the back-up folder not the quarantine folder. Let me know if I need to delete them if I have to do the scan again.
Here are all the logs.
Thanks.

MWAV

File C:\WINDOWS\msagent\vgaurl.dll infected by "Trojan.Win32.Agent.cs" Virus. Action Taken: No Action Taken.
File C:\WINDOWS\msagent\vgaurl.dll infected by "Trojan.Win32.Agent.cs" Virus. Action Taken: No Action Taken.
File C:\WINDOWS\system32\Process.exe tagged as not-a-virus:RiskWare.Tool.Processor.20. No Action Taken.
File C:\WINDOWS\system32\psc.dll infected by "Trojan.Win32.Small.ef" Virus. Action Taken: No Action Taken.
File C:\WINDOWS\system32\psc.exe infected by "Trojan-Downloader.Win32.Small.asg" Virus. Action Taken: No Action Taken.
File C:\DOCUME~1\KYLEMC~1\LOCALS~1\Temp\Temporary Directory 1 for NLNUninstall.zip\NLNuninstall.exe infected by "not-a-virus:AdWare.IGetNet.c" Virus. Action Taken: No Action Taken.
File C:\DOCUME~1\KYLEMC~1\LOCALS~1\TEMPOR~1\Content.IE5\WN8FYFKP\ifc16[1].exe infected by "Trojan-Downloader.Win32.Small.asg" Virus. Action Taken: No Action Taken.
File C:\!Submit\vgaurl.dll infected by "Trojan.Win32.Agent.cs" Virus. Action Taken: No Action Taken.
File C:\1.dll infected by "Trojan.Win32.Small.ef" Virus. Action Taken: No Action Taken.
File C:\1.exe infected by "Trojan-Dropper.Win32.Small.wn" Virus. Action Taken: No Action Taken.
File C:\Documents and Settings\Kyle McCallum\Desktop\l2mfix\Process.exe tagged as not-a-virus:RiskWare.Tool.Processor.20. No Action Taken.
File C:\Documents and Settings\Kyle McCallum\Desktop\l2mfix.exe tagged as not-a-virus:RiskWare.Tool.Processor.20. No Action Taken.
File C:\Documents and Settings\Kyle McCallum\Desktop\NLNUninstall.zip infected by "not-a-virus:AdWare.IGetNet.c" Virus. Action Taken: No Action Taken.
File C:\Documents and Settings\Kyle McCallum\Local Settings\Temp\Temporary Directory 1 for NLNUninstall.zip\NLNuninstall.exe infected by "not-a-virus:AdWare.IGetNet.c" Virus. Action Taken: No Action Taken.
File C:\Documents and Settings\Kyle McCallum\Local Settings\Temporary Internet Files\Content.IE5\WN8FYFKP\ifc16[1].exe infected by "Trojan-Downloader.Win32.Small.asg" Virus. Action Taken: No Action Taken.
File C:\Program Files\HijackThis\backups\backup-20050502-075028-125.dll infected by "Trojan.Win32.Agent.cs" Virus. Action Taken: No Action Taken.
File C:\Program Files\HijackThis\backups\backup-20050502-111311-982.dll infected by "Trojan.Win32.Agent.cs" Virus. Action Taken: No Action Taken.
File C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\577052A2.exe infected by "Trojan-Dropper.Win32.Agent.hg" Virus. Action Taken: No Action Taken.
File C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\5C2370E7.tmp infected by "Net-Worm.Win32.Mytob.p" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{1D77699D-9607-4BC6-B648-3EB48DFD91EA}\RP109\A0007640.exe infected by "Trojan-Dropper.Win32.Agent.hg" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{1D77699D-9607-4BC6-B648-3EB48DFD91EA}\RP113\A0007734.exe infected by "Trojan-Dropper.Win32.Small.wn" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{1D77699D-9607-4BC6-B648-3EB48DFD91EA}\RP116\A0007981.exe infected by "Trojan-Downloader.Win32.Small.asg" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{1D77699D-9607-4BC6-B648-3EB48DFD91EA}\RP120\A0008290.exe infected by "Trojan-Downloader.Win32.Small.asg" Virus. Action Taken: No Action Taken.
File C:\WINDOWS\system32\drivers\etc\hosts infected by "Trojan.Win32.Qhost.r" Virus. Action Taken: No Action Taken.
File C:\WINDOWS\system32\Process.exe tagged as not-a-virus:RiskWare.Tool.Processor.20. No Action Taken.
File C:\WINDOWS\system32\psc.dll infected by "Trojan.Win32.Small.ef" Virus. Action Taken: No Action Taken.
File C:\WINDOWS\system32\psc.exe infected by "Trojan-Downloader.Win32.Small.asg" Virus. Action Taken: No Action Taken.


Silent Runners

HKLM\Software\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{08B0E5C0-4FCB-11CF-AAA5-00401C608501}"

{92780B25-18CC-41C8-B9BE-3C9C571A8263}\
"ButtonText" = "Research"

{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

Ati HotKey Poller, Ati HotKey Poller, "C:\WINDOWS\system32\Ati2evxx.exe" ["ATI Technologies Inc."]
HTTP SSL, HTTPFilter, "C:\WINDOWS\System32\svchost.exe -k HTTPFilter" {"C:\WINDOWS\System32\w3ssl.dll" [MS]}
ISSvc, ISSVC, ""C:\Program Files\Norton Internet Security\ISSVC.exe"" ["Symantec Corporation"]
Norton AntiVirus Auto-Protect Service, navapsvc, ""C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe"" ["Symantec Corporation"]
Symantec Core LC, Symantec Core LC, "C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe" ["Symantec Corporation"]
Symantec Event Manager, ccEvtMgr, ""C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"" ["Symantec Corporation"]
Symantec Network Drivers Service, SNDSrvc, ""C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe"" ["Symantec Corporation"]
Symantec Network Proxy, ccProxy, ""C:\Program Files\Common Files\Symantec Shared\ccProxy.exe"" ["Symantec Corporation"]
Symantec Settings Manager, ccSetMgr, ""C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"" ["Symantec Corporation"]
Symantec SPBBCSvc, SPBBCSvc, ""C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe"" ["Symantec Corporation"]
VAIO Entertainment File Import Service, VAIO Entertainment File Import Service, "C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzCdb\VzFw.exe" ["Sony Corporation"]
Windows User Mode Driver Framework, UMWdf, "C:\WINDOWS\system32\wdfmgr.exe" [MS]


----------
This report excludes default entries except where indicated.
To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
----------


Qoologic

PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, THERE MIGHT BE LEGIT FILES LISTED AND PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
»»»»»»»»»»»»»»»»»»»»»»»» Files found »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»


»»»»»»»»»»»»»»»»»»»»»»»» startup files»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»


»»»»»»»»»»»»»»»»»»»»»»»» Checking Global Startup »»»»»»»»»»»»»»»»»»»»»»

(fstarts by IMM - test ver. 0.001) NOT using address check -- 0x7c90df5e

Global Startup:
C:\Documents and Settings\All Users\Start Menu\Programs\Startup
.
..
Adobe Reader Speed Launch.lnk
desktop.ini

User Startup:
C:\Documents and Settings\Kyle McCallum\Start Menu\Programs\Startup
.
..
desktop.ini

»»»»»»»»»»»»»»»»»»»»»»»» Registry Entries Found »»»»»»»»»»»»»»»»»»»»»»»

! REG.EXE VERSION 3.0

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Offline Files
<NO NAME> REG_SZ {750fdf0e-2a26-11d1-a3ea-080036587f03}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With
<NO NAME> REG_SZ {09799AFB-AD67-11d1-ABCD-00C04FC30936}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With EncryptionMenu
<NO NAME> REG_SZ {A470F8CF-A1E8-4f65-8335-227475AA5C46}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Symantec.Norton.Antivirus.IEContextMenu
<NO NAME> REG_SZ {5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}


Dll Compare

* DLLCompare Log version(1.0.0.125)
Files Found that Windows does not See or cannot Access
*Not everything listed here means you are infected!
________________________________________________

C:\WINDOWS\SYSTEM32\psc.dll Mon Apr 11 2005 9:20:02a A.SH. 4,716 4.61 K
________________________________________________

1,289 items found: 1,289 files (1 H/S), 0 directories.
Total of file sizes: 275,641,601 bytes 262.87 M

Administrator Account = True

--------------------End log---------------------

[kyle162]

Just an observation that may help. The psc.dll and psc.exe files mentioned in the logs were created 5 minutes before the vgaurl.dll file.