computer shuts down printing a greeting card
Started by
cindyloo
, Jun 13 2004 12:01 PM
#1
Posted 13 June 2004 - 12:01 PM
cindyloo
-
- Member
-
- 6 posts
New Member
#2
Posted 13 June 2004 - 01:12 PM
ditto
-
- Member
-
- 1,260 posts
- i pwn n00bs -
Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.
Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.
Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.
Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
#3
Posted 13 June 2004 - 07:27 PM
cindyloo
- Topic Starter
-
- Member
-
- 6 posts
New Member
here's my listI can print pictures from my printmaster program, however computer shuts down while trying to print a greeting card. Once in awhile it also shuts down during cd games or dvd's. could it be my memory load? sometimes the memory load reads 42 then jumps back up to 68 or 76, under my system info.
Edited by cindyloo, 13 June 2004 - 07:43 PM.
#4
Posted 13 June 2004 - 08:09 PM
cindyloo
- Topic Starter
-
- Member
-
- 6 posts
New Member
here's my list
StartupList report, 6/13/2004, 9:17:36 PM
StartupList version: 1.52
Started from : C:\Documents and Settings\Cindy loo\Local Settings\Temporary Internet Files\Content.IE5\3J80S8OM\HijackThis[1].EXE
Detected: Windows XP (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 (6.00.2600.0000)
* Using default options
==================================================
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Compaq\eakdrv\STARTDRV.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\wt\updater\wcmdmgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Compaq\eakdrv\EAKDRV.exe
C:\spywarebegone\SpywareBeGone.exe
C:\Compaq\eakdrv\EAUSBKBD.EXE
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Common Files\MySoftware\NewsFlsh.exe
C:\Program Files\America Online 8.0\waol.exe
C:\Program Files\America Online 8.0\aolwbspd.exe
C:\Documents and Settings\Cindy loo\Local Settings\Temporary Internet Files\Content.IE5\3J80S8OM\HijackThis[1].exe
--------------------------------------------------
Listing of startup folders:
Shell folders Startup:
[C:\Documents and Settings\Cindy loo\Start Menu\Programs\Startup]
PalNetaware.lnk = C:\Paltalk\pnetaware.exe
PowerReg Scheduler V3.exe
PowerReg Scheduler.exe
Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\PMremind.exe
Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
Microsoft Works Calendar Reminders.lnk = ?
MySoftware NewsFlash.lnk = C:\Program Files\Common Files\MySoftware\NewsFlsh.exe
--------------------------------------------------
Checking Windows NT UserInit:
[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,
--------------------------------------------------
Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
WCOLOREAL = "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
WorksFUD =
Microsoft Works Portfolio = C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
Microsoft Works Update Detection = C:\Program Files\Microsoft Works\WkDetect.exe
srmclean = C:\Cpqs\Scom\srmclean.exe
NAV Agent = C:\PROGRA~1\NORTON~1\navapw32.exe
Omnipage = C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
AdaptecDirectCD = "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
MediaFace Integration = C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
TkBellExe = "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
CPQEASYACC = C:\Compaq\eakdrv\STARTDRV.exe
QuickTime Task = "C:\Program Files\QuickTime\qttask.exe" -atboottime
(Default) =
Desksite CMA = C:\Program Files\desksite\bin\cma.exe
wcmdmgr = C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
ViewMgr = C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
--------------------------------------------------
Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnceEx
(Default) =
--------------------------------------------------
Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
MSMSGS = "C:\Program Files\Messenger\msmsgs.exe" /background
Symantec NetDriver Monitor = C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE
Spyware Begone = c:\spywarebegone\SpywareBeGone.exe -FastScan
--------------------------------------------------
Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:
Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*
Shell & screensaver key from Registry:
Shell=Explorer.exe
SCRNSAVE.EXE=*Registry value not found*
drivers=*Registry value not found*
Policies Shell key:
HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*
--------------------------------------------------
Enumerating Browser Helper Objects:
(no name) - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
NAV Helper - C:\Program Files\Norton AntiVirus\NavShExt.dll - {BDF3E430-B101-42AD-A544-FADC6B084872}
--------------------------------------------------
Enumerating Task Scheduler jobs:
Norton AntiVirus - Scan my computer.job
Registration reminder 1.job
Registration reminder 2.job
Registration reminder 3.job
Symantec NetDetect.job
--------------------------------------------------
Enumerating Download Program Files:
[MetaStreamCtl Class]
InProcServer32 = C:\Program Files\Viewpoint\Viewpoint Experience Technology\AxMetaStream.dll
CODEBASE = https://components.v...od/install.html
[iPIX ActiveX Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\ipixx.ocx
CODEBASE = http://www.ipix.com/download/ipixx.cab
[Shockwave ActiveX Control]
InProcServer32 = C:\WINDOWS\system32\Macromed\Director\SwDir.dll
CODEBASE = http://download.macr...director/sw.cab
[{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB}]
CODEBASE = http://ak.imgfarm.co...etup1.0.0.8.cab
[QDiagAOLCCUpdateObj Class]
InProcServer32 = C:\WINDOWS\System32\qdiagcc.ocx
CODEBASE = http://aolcc.aol.com...kup/qdiagcc.cab
[RdxIE Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\RdxIE.dll
CODEBASE = http://207.188.7.150...ip/RdxIE601.cab
[CamImage Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\AxisCamControl.ocx
CODEBASE = http://64.146.72.210...sCamControl.cab
[Update Class]
InProcServer32 = C:\WINDOWS\System32\iuctl.dll
CODEBASE = http://v4.windowsupd...7594.0630787037
[HeartbeatCtl Class]
InProcServer32 = C:\WINDOWS\DOWNLO~1\hrtbeat.ocx
CODEBASE = http://fdl.msn.com/z...4/heartbeat.cab
[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\System32\macromed\flash\Flash.ocx
CODEBASE = http://download.macr...ash/swflash.cab
[AOL Downloader Plugin]
InProcServer32 = C:\PROGRA~1\COMMON~1\AOL\YGPPIC~4.DLL
CODEBASE = http://pak02.picture...ad.1.0.9.14.cab
--------------------------------------------------
Enumerating ShellServiceObjectDelayLoad items:
PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\System32\webcheck.dll
SysTray: C:\WINDOWS\System32\stobject.dll
--------------------------------------------------
End of report, 8,664 bytes
Report generated in 0.188 seconds
Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only
ditto Posted on Jun 13 2004, 01:12 PM
Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.
Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.
Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
StartupList report, 6/13/2004, 9:17:36 PM
StartupList version: 1.52
Started from : C:\Documents and Settings\Cindy loo\Local Settings\Temporary Internet Files\Content.IE5\3J80S8OM\HijackThis[1].EXE
Detected: Windows XP (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 (6.00.2600.0000)
* Using default options
==================================================
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Compaq\eakdrv\STARTDRV.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\wt\updater\wcmdmgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Compaq\eakdrv\EAKDRV.exe
C:\spywarebegone\SpywareBeGone.exe
C:\Compaq\eakdrv\EAUSBKBD.EXE
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Common Files\MySoftware\NewsFlsh.exe
C:\Program Files\America Online 8.0\waol.exe
C:\Program Files\America Online 8.0\aolwbspd.exe
C:\Documents and Settings\Cindy loo\Local Settings\Temporary Internet Files\Content.IE5\3J80S8OM\HijackThis[1].exe
--------------------------------------------------
Listing of startup folders:
Shell folders Startup:
[C:\Documents and Settings\Cindy loo\Start Menu\Programs\Startup]
PalNetaware.lnk = C:\Paltalk\pnetaware.exe
PowerReg Scheduler V3.exe
PowerReg Scheduler.exe
Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\PMremind.exe
Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
Microsoft Works Calendar Reminders.lnk = ?
MySoftware NewsFlash.lnk = C:\Program Files\Common Files\MySoftware\NewsFlsh.exe
--------------------------------------------------
Checking Windows NT UserInit:
[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,
--------------------------------------------------
Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run
WCOLOREAL = "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
WorksFUD =
Microsoft Works Portfolio = C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
Microsoft Works Update Detection = C:\Program Files\Microsoft Works\WkDetect.exe
srmclean = C:\Cpqs\Scom\srmclean.exe
NAV Agent = C:\PROGRA~1\NORTON~1\navapw32.exe
Omnipage = C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
AdaptecDirectCD = "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
MediaFace Integration = C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
TkBellExe = "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
CPQEASYACC = C:\Compaq\eakdrv\STARTDRV.exe
QuickTime Task = "C:\Program Files\QuickTime\qttask.exe" -atboottime
(Default) =
Desksite CMA = C:\Program Files\desksite\bin\cma.exe
wcmdmgr = C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
ViewMgr = C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
--------------------------------------------------
Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnceEx
(Default) =
--------------------------------------------------
Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run
MSMSGS = "C:\Program Files\Messenger\msmsgs.exe" /background
Symantec NetDriver Monitor = C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE
Spyware Begone = c:\spywarebegone\SpywareBeGone.exe -FastScan
--------------------------------------------------
Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:
Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*
Shell & screensaver key from Registry:
Shell=Explorer.exe
SCRNSAVE.EXE=*Registry value not found*
drivers=*Registry value not found*
Policies Shell key:
HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*
--------------------------------------------------
Enumerating Browser Helper Objects:
(no name) - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
NAV Helper - C:\Program Files\Norton AntiVirus\NavShExt.dll - {BDF3E430-B101-42AD-A544-FADC6B084872}
--------------------------------------------------
Enumerating Task Scheduler jobs:
Norton AntiVirus - Scan my computer.job
Registration reminder 1.job
Registration reminder 2.job
Registration reminder 3.job
Symantec NetDetect.job
--------------------------------------------------
Enumerating Download Program Files:
[MetaStreamCtl Class]
InProcServer32 = C:\Program Files\Viewpoint\Viewpoint Experience Technology\AxMetaStream.dll
CODEBASE = https://components.v...od/install.html
[iPIX ActiveX Control]
InProcServer32 = C:\WINDOWS\DOWNLO~1\ipixx.ocx
CODEBASE = http://www.ipix.com/download/ipixx.cab
[Shockwave ActiveX Control]
InProcServer32 = C:\WINDOWS\system32\Macromed\Director\SwDir.dll
CODEBASE = http://download.macr...director/sw.cab
[{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB}]
CODEBASE = http://ak.imgfarm.co...etup1.0.0.8.cab
[QDiagAOLCCUpdateObj Class]
InProcServer32 = C:\WINDOWS\System32\qdiagcc.ocx
CODEBASE = http://aolcc.aol.com...kup/qdiagcc.cab
[RdxIE Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\RdxIE.dll
CODEBASE = http://207.188.7.150...ip/RdxIE601.cab
[CamImage Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\AxisCamControl.ocx
CODEBASE = http://64.146.72.210...sCamControl.cab
[Update Class]
InProcServer32 = C:\WINDOWS\System32\iuctl.dll
CODEBASE = http://v4.windowsupd...7594.0630787037
[HeartbeatCtl Class]
InProcServer32 = C:\WINDOWS\DOWNLO~1\hrtbeat.ocx
CODEBASE = http://fdl.msn.com/z...4/heartbeat.cab
[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\System32\macromed\flash\Flash.ocx
CODEBASE = http://download.macr...ash/swflash.cab
[AOL Downloader Plugin]
InProcServer32 = C:\PROGRA~1\COMMON~1\AOL\YGPPIC~4.DLL
CODEBASE = http://pak02.picture...ad.1.0.9.14.cab
--------------------------------------------------
Enumerating ShellServiceObjectDelayLoad items:
PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\System32\webcheck.dll
SysTray: C:\WINDOWS\System32\stobject.dll
--------------------------------------------------
End of report, 8,664 bytes
Report generated in 0.188 seconds
Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only
ditto Posted on Jun 13 2004, 01:12 PM
Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.
Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.
Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.
#5
Posted 13 June 2004 - 08:10 PM
cindyloo
- Topic Starter
-
- Member
-
- 6 posts
New Member
Please and Thank you
#6
Posted 13 June 2004 - 09:44 PM
ditto
-
- Member
-
- 1,260 posts
- i pwn n00bs -
this isnt the log im looking for. perhaps look over the guide i gave u again and try again. thanks for your patience
#7
Posted 13 June 2004 - 10:35 PM
cindyloo
- Topic Starter
-
- Member
-
- 6 posts
New Member
Logfile of HijackThis v1.97.7
Scan saved at 12:34:26 AM, on 6/14/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Compaq\eakdrv\STARTDRV.exe
C:\Compaq\eakdrv\EAKDRV.exe
C:\Program Files\QuickTime\qttask.exe
C:\Compaq\eakdrv\EAUSBKBD.EXE
C:\WINDOWS\wt\updater\wcmdmgr.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\spywarebegone\SpywareBeGone.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Common Files\MySoftware\NewsFlsh.exe
C:\Program Files\America Online 8.0\waol.exe
C:\Program Files\America Online 8.0\aolwbspd.exe
C:\Documents and Settings\Cindy loo\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://store.presari...&c=3c01&lc=0409
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://aimhome.netsc...com/aimhome.adp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://store.presari...&c=3c01&lc=0409
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [CPQEASYACC] C:\Compaq\eakdrv\STARTDRV.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Desksite CMA] C:\Program Files\desksite\bin\cma.exe
O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE
O4 - HKCU\..\Run: [Spyware Begone] c:\spywarebegone\SpywareBeGone.exe -FastScan
O4 - Startup: PalNetaware.lnk = C:\Paltalk\pnetaware.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\PMremind.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: MySoftware NewsFlash.lnk = C:\Program Files\Common Files\MySoftware\NewsFlsh.exe
O8 - Extra context menu item: &Search - http://bar.mywebsear...html?p=ZNxdm016
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O9 - Extra button: Support (HKCU)
O9 - Extra button: WeatherBug (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .UVR: C:\Program Files\Internet Explorer\Plugins\NPUPano.dll
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=3c01&lc=0409
O16 - DPF: Fortune Bingo by pogo - http://superbingo.po...o-ob-assets.cab
O16 - DPF: Pop Fu by pogo - http://popfu.pogo.co...u-ob-assets.cab
O16 - DPF: Squelchies by pogo - http://squelchies.po...s-ob-assets.cab
O16 - DPF: ViewTIFF for Java - http://imaging.landa...in/TIFFView.cab
O16 - DPF: Word Whomp Whackdown by pogo.com - http://whackdown.pog...n-ob-assets.cab
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.v...od/install.html
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macr...director/sw.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.co...etup1.0.0.8.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150...ip/RdxIE601.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://64.146.72.210...sCamControl.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...7594.0630787037
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/z...4/heartbeat.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O16 - DPF: {D670D0B3-05AB-4115-9F87-D983EF1AC747} (AOL Downloader Plugin) - http://pak02.picture...ad.1.0.9.14.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D77B78BB-692D-4FC9-AE5A-1EBCDBCEC251}: NameServer = 205.188.146.146
Scan saved at 12:34:26 AM, on 6/14/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Compaq\eakdrv\STARTDRV.exe
C:\Compaq\eakdrv\EAKDRV.exe
C:\Program Files\QuickTime\qttask.exe
C:\Compaq\eakdrv\EAUSBKBD.EXE
C:\WINDOWS\wt\updater\wcmdmgr.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\spywarebegone\SpywareBeGone.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Common Files\MySoftware\NewsFlsh.exe
C:\Program Files\America Online 8.0\waol.exe
C:\Program Files\America Online 8.0\aolwbspd.exe
C:\Documents and Settings\Cindy loo\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://store.presari...&c=3c01&lc=0409
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://aimhome.netsc...com/aimhome.adp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://store.presari...&c=3c01&lc=0409
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [MediaFace Integration] C:\Program Files\Fellowes\MediaFACE 4.0\SetHook.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [CPQEASYACC] C:\Compaq\eakdrv\STARTDRV.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Desksite CMA] C:\Program Files\desksite\bin\cma.exe
O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\Symantec\LIVEUP~1\SNDMon.EXE
O4 - HKCU\..\Run: [Spyware Begone] c:\spywarebegone\SpywareBeGone.exe -FastScan
O4 - Startup: PalNetaware.lnk = C:\Paltalk\pnetaware.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\PMremind.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: MySoftware NewsFlash.lnk = C:\Program Files\Common Files\MySoftware\NewsFlsh.exe
O8 - Extra context menu item: &Search - http://bar.mywebsear...html?p=ZNxdm016
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O9 - Extra button: Support (HKCU)
O9 - Extra button: WeatherBug (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O12 - Plugin for .UVR: C:\Program Files\Internet Explorer\Plugins\NPUPano.dll
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=3c01&lc=0409
O16 - DPF: Fortune Bingo by pogo - http://superbingo.po...o-ob-assets.cab
O16 - DPF: Pop Fu by pogo - http://popfu.pogo.co...u-ob-assets.cab
O16 - DPF: Squelchies by pogo - http://squelchies.po...s-ob-assets.cab
O16 - DPF: ViewTIFF for Java - http://imaging.landa...in/TIFFView.cab
O16 - DPF: Word Whomp Whackdown by pogo.com - http://whackdown.pog...n-ob-assets.cab
O16 - DPF: {03F998B2-0E00-11D3-A498-00104B6EB52E} (MetaStreamCtl Class) - https://components.v...od/install.html
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macr...director/sw.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.co...etup1.0.0.8.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150...ip/RdxIE601.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://64.146.72.210...sCamControl.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupd...7594.0630787037
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/z...4/heartbeat.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macr...ash/swflash.cab
O16 - DPF: {D670D0B3-05AB-4115-9F87-D983EF1AC747} (AOL Downloader Plugin) - http://pak02.picture...ad.1.0.9.14.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D77B78BB-692D-4FC9-AE5A-1EBCDBCEC251}: NameServer = 205.188.146.146
#8
Posted 17 June 2004 - 12:39 PM
cindyloo
- Topic Starter
-
- Member
-
- 6 posts
New Member
Have you had the chance to view my computer yet? I don't mean to rush you, but this thing is driving me crazy, still keeps shuting down whenever it has the urge to. I think it's possessed. Thank you for your time.
#9
Posted 17 June 2004 - 12:54 PM
ditto
-
- Member
-
- 1,260 posts
- i pwn n00bs -
sorry for the delay. i have been taking night classes so havent been on much lately.
Could you please run these two scans for me.
CLICK HERE to download Spybot S&D
Ad-aware
Download and install. Start Spybot S&D using the "Spybot-S&D (easy mode)" link from your Start menu . Click the Search for updates button, if any are found then click the Download Updates button. After all updates are downloaded, click the Check for problems button. When the scan is complete, place a check next to anything marked in red, then click the Fix selected problems button. You may need to run Spybot S&D multiple times to remove all infections.
Using Ad-aware: Open Ad-Aware and use the Check for updates now link. Download and accept the latest reference file. When finished click the Start button. When done scanning, the Abort button will change to Next. Click the Next button. Right-click in the Scanning Results window and click "Select all objects". Then click the "Next" button and confirm that you want to delete the selected entries.
When finished, Reboot your computer. Finally, reply to this post with a new HiJackThis log so we can look for any nasties that may have been missed.
ditto
Could you please run these two scans for me.
CLICK HERE to download Spybot S&D
Ad-aware
Download and install. Start Spybot S&D using the "Spybot-S&D (easy mode)" link from your Start menu . Click the Search for updates button, if any are found then click the Download Updates button. After all updates are downloaded, click the Check for problems button. When the scan is complete, place a check next to anything marked in red, then click the Fix selected problems button. You may need to run Spybot S&D multiple times to remove all infections.
Using Ad-aware: Open Ad-Aware and use the Check for updates now link. Download and accept the latest reference file. When finished click the Start button. When done scanning, the Abort button will change to Next. Click the Next button. Right-click in the Scanning Results window and click "Select all objects". Then click the "Next" button and confirm that you want to delete the selected entries.
When finished, Reboot your computer. Finally, reply to this post with a new HiJackThis log so we can look for any nasties that may have been missed.
ditto
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