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search-daily malware infection [RESOLVED]


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#16
Rorschach112

Rorschach112

    Ralphie

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Try this

1. Please re-open HiJackThis and choose do a system scan only. Check the boxes next to ONLY the entries listed below(if present):

O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe

2. Now close all windows other than HiJackThis, including browsers, so that nothing other than HijackThis is open, then click Fix Checked. A box will pop up asking you if you wish to fix the selected items. Please choose YES. Once it has fixed them, please exit/close HijackThis.


Reboot and tell me if the problem remains
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#17
435204

435204

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Yep that fixes it but I've now lost the Norton shield from the taskbar notification area - I don't know if that matters or not?
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#18
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
That is due to us fixing that entry

Unfortunately you will either have to live with that or re-install the program.


Any other questions ?
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#19
435204

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No thats great you've been a real help - thank you very much.
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#20
Rorschach112

Rorschach112

    Ralphie

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  • 47,710 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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