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Trojan Horse Clicker.LMJ and MalWarrior infections! [RESOLVED]


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#1
jchengery

jchengery

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Hello GeekstoGo,

I completed all the Pre-Hijack This Log steps, though I do have a concern about Windows Update - specifically, it wants me to install the Microsoft One Note 2003 SP3 pack; I do have Microsoft One Note 2003 on my system, only because it was default software that came with my Toshiba Satellite A75-S213 laptop that I bought in October 2005. However, I do not have any other MS Office 2003 components; I have MS Office 2000 and was not sure whether that update would conflict with my MS Office 2000 components, of which Word 2000 I use quite frequently and can't afford to have malfunctioning. Otherwise, I have all the "critical" updates recommended by Windows Update.

I don't know whether I should just uninstall One Note 2003 instead of installing the update? I think I tried MS One Note 2003 once, but have not used it otherwise, so uninstalling would probably not be a problem for me if it would be considered the easier and quicker solution (it supposedly would take me 2-3 hours to download the Windows SP3 Update - I'm on dial-up.) Please let me know about this - thank you.

Regarding the original infections - Back on Friday, February 22, I ran AVG Antivirus through a normally scheduled scan and found the following:

wrlzma.dll - "Trojan horse Clicker.LMJ" - in
C:\Program Files\Webroot\Spy Sweeper\wrlzma.dll

ALSO IN:
C:\WINDOWS\system32\wrlzma.dll

AVG Antivirus was able to delete both of them. However, the next day, Saturday, February 23, AVG Antivirus found the following:

C:\System Volume Information]\_restore\{AA6C8498-140E-441D-9DDE-0826BE9E5F33}\RP160\A0032826.dll
C:\System Volume Information]\_restore\{AA6C8498-140E-441D-9DDE-0826BE9E5F33}\RP160\A0032827.dll

AVG Antivirus was able to get rid of these as well.

After AVG Antivirus first detected a problem, I ran both AVG AntiSpyware and SuperAntiSpyware - AVG found nothing wrong, but SuperAntiSpyware found the following:

Rogue.MalWarrior [1 items ]
HKCR\TacOnlyOne

It supposedly healed it.

It was after the two AVG AV examinations and the AVG AS and SuperAntiSpyware examinations that I went through the pre-HJT procedures you suggest - I ran ATF Cleaner, made a new Restore Point, and ran the recommended programs.

AVG Antivirus has not found any malicious files of any kind since in two scans done on Sunday, February 24.

AVG AntiSpyware and SuperAntiSpyware both did not detect any kind of malware. However, Panda ActiveScan says that there are two infections, one that is "Spyware" and one that is "Hijackers/Rootkits," and mentioned the following:

Incident Status Location

Adware:adware/wupd Not disinfected Windows Registry
Potentially unwanted tool:Application/NirCmd.A

As mentioned above, I ran Windows Update, but was not sure whether the recommended update would conflict with my Office 2000 components; please let me know whether to install the update, whether to uninstall Microsoft One Note 2003, or to do neither - thank you.

Regarding any evidence of malware on my system, there have been no noticeable effects; in fact, I had no idea there was malware on my system or that anything was wrong until AVG Antivirus mentioned the first sign of infection on Friday - everything seems to be running normally as far as I can tell.

Even so, I'm not sure whether I'm still infected or not, so I posted my HJT log below (please note that I have the old version of HJT from the last time I used it, around July to August of 2007; I did not download the new TrendMicro version - I hope that is not a problem):

Logfile of HijackThis v1.99.1
Scan saved at 5:56:10 PM, on 2/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ACS.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\EzButton\EzButton.EXE
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\RAMASST.exe
c:\Toshiba\Ivp\Swupdate\swupdtmr.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\MySurvey Messenger\MySurveyMessenger.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://toshibadirect.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshibadirect.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.toshiba.com/search
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://toshibadirect.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://toshibadirect.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.1121.2472\swg.dll
O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - C:\Program Files\Free Download Manager\iefdmcks.dll
O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [EzButton] C:\Program Files\EzButton\EzButton.EXE
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [Pinger] C:\TOSHIBA\IVP\ISM\pinger.exe /run
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Startup: MySurvey Messenger.lnk = C:\Program Files\MySurvey Messenger\MySurveyMessenger.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com...obat/nos/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{A0765358-CC3C-4CA5-9D84-F1AF21A5A01C}: NameServer = 209.153.128.4 169.207.1.3
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\ACS.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: C-DillaCdaC11BA - C-Dilla Ltd - C:\WINDOWS\system32\drivers\CDAC11BA.EXE
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: CeEPwrSvc - COMPAL ELECTRONIC INC. - C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Swupdtmr - Unknown owner - c:\Toshiba\Ivp\Swupdate\swupdtmr.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Please let me know if I'm still infected and what exactly this malware is capable of doing (whether they're keystroke loggers, steal personal data, etc.) - I recently completed a few PayPal and credit card transactions about a week or so ago; it might have been before I was currently infected (last transactions were around Feb. 18-19,) as there has been no suspicious activity with my PayPal account and my credit card, and I also changed the passwords to my PayPal and eBay accounts as well, but I want to be sure that my data and accounts are as safe as possible. Thank you.

Please take care and have a good day!

Sincerely,

Joseph Chengery
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#2
Rorschach112

Rorschach112

    Ralphie

  • Retired Staff
  • 47,710 posts
Hello

Please download Deckard's System Scanner (DSS) and save it to your Desktop.
  • Close all other windows before proceeding.
  • Double-click on dss.exe and follow the prompts.
  • If your anti-virus or firewall complains, please allow this script to run as it is not malicious.
  • When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.



Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner and click Accept

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    Extended (if available otherwise Standard)
    • Scan Options:
    Scan Archives
    Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.

  • 0

#3
jchengery

jchengery

    Member

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Hello Rorschach112, sorry for the delayed response.

I have completed the scans you requested; they are below.

The Deckard Main.txt file:

Deckard's System Scanner v20071014.68
Run by Joseph Chengery on 2008-02-29 01:06:22
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.


-- Last 5 Restore Point(s) --
6: 2008-02-29 06:06:28 UTC - RP167 - Deckard's System Scanner Restore Point
5: 2008-02-28 22:52:53 UTC - RP166 - System Checkpoint
4: 2008-02-27 03:11:26 UTC - RP165 - System Checkpoint
3: 2008-02-25 07:11:59 UTC - RP164 - Installed Windows Media Player 11
2: 2008-02-24 21:27:03 UTC - RP163 - Software Distribution Service 3.0


-- First Restore Point --
1: 2008-02-24 03:35:53 UTC - RP162 - AfterrunningATFCleanerafterTrojan&MalWarriorInfections!


Backed up registry hives.
Performed disk cleanup.



-- HijackThis (run as Joseph Chengery.exe) -------------------------------------

Unable to find log (file not found); running clone.
-- HijackThis Clone ------------------------------------------------------------


Emulating logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2008-02-29 01:08:07
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\acs.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Grisoft\AVG Free\avgamsvr.exe
C:\Program Files\Grisoft\AVG Free\avgupsvc.exe
C:\WINDOWS\system32\drivers\CDAC11BA.EXE
C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
C:\Program Files\Toshiba\ConfigFree\CFSvcs.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Toshiba\E-KEY\CeEKey.exe
C:\Program Files\Toshiba\Power Management\CePMTray.exe
C:\Program Files\Toshiba\TouchPad\TPTray.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\ltmoh\ltmoh.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\EzButton\EzButton.EXE
C:\Program Files\Toshiba\Touch and Launch\PadExe.exe
C:\Program Files\Grisoft\AVG Free\avgcc.exe
C:\Program Files\ScanSoft\OmniPageSE2.0\opwareSE2.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Apoint2K\ApntEx.exe
C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\MySurvey Messenger\MySurveyMessenger.exe
C:\Toshiba\Ivp\Swupdate\swupdtmr.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\alg.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Documents and Settings\Joseph Chengery\Desktop\dss.exe
C:\Program Files\Hijackthis\Joseph Chengery.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://toshibadirect.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.google.com/search?q=%s
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://toshibadirect.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshibadirect.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.google.com/ie
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.toshiba.com/search
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://toshibadirect.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\GoogleToolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.1121.2472\swg.dll
O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - C:\Program Files\Free Download Manager\iefdmcks.dll
O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\GoogleToolbar3.dll
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [EzButton] C:\Program Files\EzButton\EzButton.EXE
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [Pinger] C:\TOSHIBA\IVP\ISM\pinger.exe /run
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'Default user')
O4 - Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Startup: MySurvey Messenger.lnk = C:\Program Files\MySurvey Messenger\MySurveyMessenger.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: RAMASST.lnk = ?
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm
O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm
O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - CmdMapping - (file missing)
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: https://www.clickbank.com (HKCU)
O15 - Trusted Zone: https://www.corecomm.com (HKCU)
O15 - Trusted Zone: https://gmail.google.com (HKCU)
O15 - Trusted Zone: https://www.mysurvey.com (HKCU)
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com...ex/qtplugin.cab
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} () - http://fpdownload.ma...t/ultrashim.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com...obat/nos/gp.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.ma...ent/swflash.cab
O18 - Filter: text/xml - {807553E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE11\MSOXMLMF.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\ati2evxx.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\Program Files\Grisoft\AVG Free\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\Program Files\Grisoft\AVG Free\avgupsvc.exe
O23 - Service: C-DillaCdaC11BA - C-Dilla Ltd - C:\WINDOWS\system32\drivers\CDAC11BA.EXE
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: CeEPwrSvc - COMPAL ELECTRONIC INC. - C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\Toshiba\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Swupdtmr - Unknown owner - C:\Toshiba\Ivp\Swupdate\swupdtmr.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\symwsc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe


--
End of file - 13434 bytes

-- HijackThis Fixed Entries (C:\PROGRA~1\HIJACK~1\backups\) --------------------

backup-20070709-154104-276 O16 - DPF: {CAFEEFAC-0014-0002-0005-ABCDEFFEDCBA} (Java Plug-in 1.4.2_05) -
backup-20070709-154104-286 O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - (no file)
backup-20070709-154104-369 O2 - BHO: (no name) - {B8D60EBB-5565-4392-957B-7164BA087AD4} - (no file)
backup-20070709-154104-461 O4 - HKLM\..\Run: [Instant Buzz Daemon] C:\Program Files\Instant Buzz\IBDaemon.exe

-- File Associations -----------------------------------------------------------

All associations okay.


-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R0 SSI - c:\windows\system32\drivers\ssi.sys <Not Verified; Webroot Software (www.webroot.com); SpySweeper>
R1 ewido security suite driver - c:\program files\ewido anti-malware\guard.sys
R1 meiudf - c:\windows\system32\drivers\meiudf.sys <Not Verified; Matsushita Electric Industrial Co.,Ltd.; >
R1 SASDIFSV - c:\program files\superantispyware\sasdifsv.sys
R1 SASKUTIL - c:\program files\superantispyware\saskutil.sys
R1 SrvcEKIOMngr - c:\windows\system32\drivers\ekiomngr.sys <Not Verified; COMPAL ELECTRONIC INC.; Compal IoManager Application>
R1 SrvcEPECioctl - c:\windows\system32\drivers\ecioctl.sys
R1 SrvcEPIOMngr - c:\windows\system32\drivers\epiomngr.sys <Not Verified; COMPAL ELECTRONIC INC.; Compal IoManager Application>
R1 SrvcSSIOMngr - c:\windows\system32\drivers\ssiomngr.sys <Not Verified; COMPAL ELECTRONIC INC.; Compal IoManager Application>
R1 SrvcTPIOMngr - c:\windows\system32\drivers\tpiomngr.sys <Not Verified; COMPAL ELECTRONIC INC.; Compal IoManager Application>
R2 ASCTRM - c:\windows\system32\drivers\asctrm.sys <Not Verified; Windows ® 2000 DDK provider; Windows ® 2000 DDK driver>
R2 CdaC15BA - c:\windows\system32\drivers\cdac15ba.sys
R2 MDC8021X (AEGIS Protocol (IEEE 802.1x) v2.3.1.10) - c:\windows\system32\drivers\mdc8021x.sys <Not Verified; Meetinghouse Data Communications; AEGIS Client 2.3.1.10>
R2 Netdevio (TOSHIBA Network Device Usermode I/O Protocol) - c:\windows\system32\drivers\netdevio.sys <Not Verified; TOSHIBA Corporation.; TOSHIBA Network Device Usermode I/O protocol>
R2 TBiosDrv - c:\windows\system32\drivers\tbiosdrv.sys
R3 EPOWER (Compal E-POWER Driver) - c:\windows\system32\drivers\hkdrv.sys <Not Verified; Compal Electronic Inc.; EPOWER>
R3 Iviaspi (IVI ASPI Shell) - c:\windows\system32\drivers\iviaspi.sys <Not Verified; InterVideo, Inc.; InterVideo ASPI Shell>
R3 Pfc (Padus ASPI Shell) - c:\windows\system32\drivers\pfc.sys <Not Verified; Padus, Inc.; Padus® ASPI Shell>
R3 SASENUM - c:\program files\superantispyware\sasenum.sys <Not Verified; SuperAdBlocker, Inc.; SuperAntiSpyware>

S3 catchme - c:\docume~1\joseph~1\locals~1\temp\catchme.sys (file missing)
S3 DCamUSBSQTECH (Dual-Mode DSC(2770)) - c:\windows\system32\drivers\sqcaptur.sys <Not Verified; Service & Quality Technology.; SQ913>


-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

R2 ACS (Atheros Configuration Service) - c:\windows\system32\acs.exe
R2 CCALib8 (Canon Camera Access Library 8) - c:\program files\canon\cal\calmain.exe <Not Verified; Canon Inc.; >
R2 C-DillaCdaC11BA - c:\windows\system32\drivers\cdac11ba.exe <Not Verified; C-Dilla Ltd; SafeCast Windows NT>
R2 CeEPwrSvc - c:\program files\toshiba\power management\ceepwrsvc.exe <Not Verified; COMPAL ELECTRONIC INC.; CeEPwrSvc Module>
R2 CFSvcs (ConfigFree Service) - c:\program files\toshiba\configfree\cfsvcs.exe <Not Verified; TOSHIBA CORPORATION; ConfigFree™>
R2 DVD-RAM_Service - c:\windows\system32\dvdramsv.exe <Not Verified; Matsushita Electric Industrial Co., Ltd.; >
R2 Swupdtmr - c:\toshiba\ivp\swupdate\swupdtmr.exe

S4 ewido security suite guard - c:\program files\ewido anti-malware\ewidoguard.exe <Not Verified; ewido networks; guard>


-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.


-- Scheduled Tasks -------------------------------------------------------------

2008-02-25 02:00:21 832 --a------ C:\WINDOWS\Tasks\wrSpySweeperTrialSweep.job
2005-10-08 23:29:16 412 --a------ C:\WINDOWS\Tasks\Symantec NetDetect.job


-- Files created between 2008-01-29 and 2008-02-29 -----------------------------

2008-02-10 00:57:39 0 d-------- C:\Program Files\Lavasoft


-- Find3M Report ---------------------------------------------------------------

2008-02-28 21:08:54 0 d-------- C:\Documents and Settings\Joseph Chengery\Application Data\Free Download Manager
2008-02-24 07:45:23 0 d-------- C:\Program Files\TrojanHunter 4.2
2008-02-24 07:45:02 0 d-------- C:\Program Files\SUPERAntiSpyware
2008-02-24 07:45:00 0 d-------- C:\Program Files\SpywareGuard
2008-02-24 07:44:24 0 d-------- C:\Program Files\QuickTime
2008-02-24 07:43:14 0 d-------- C:\Program Files\MySurvey Messenger
2008-02-24 07:40:58 0 d-------- C:\Program Files\Messenger
2008-02-24 07:40:58 0 d-------- C:\Program Files\ltmoh
2008-02-24 07:39:13 0 d-------- C:\Program Files\Google
2008-02-24 07:39:11 0 d-------- C:\Program Files\Free Download Manager
2008-02-24 07:39:10 0 d-------- C:\Program Files\EzButton
2008-02-24 07:39:04 0 d-------- C:\Program Files\ewido anti-malware
2008-02-24 07:34:37 0 d-------- C:\Program Files\Apoint2K
2008-02-23 00:00:52 0 d-------- C:\Program Files\SpywareBlaster
2008-02-10 00:57:49 0 d-------- C:\Documents and Settings\Joseph Chengery\Application Data\Lavasoft
2008-02-10 00:55:32 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-01-03 23:53:31 0 d-------- C:\Documents and Settings\Joseph Chengery\Application Data\Adobe
2007-12-15 07:55:29 4212 ---h----- C:\WINDOWS\system32\zllictbl.dat


-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown


[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA}]
12/15/2007 07:55 AM 262144 --a------ C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser]
"{F0D4B239-DA4B-4DAF-81E4-DFEE4931A4AA}"= C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL [12/15/2007 07:55 AM 262144]

[-HKEY_CLASSES_ROOT\CLSID\{F0D4B239-DA4B-4DAF-81E4-DFEE4931A4AA}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"CeEKEY"="C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe" [06/14/2004 07:00 AM]
"CeEPOWER"="C:\Program Files\TOSHIBA\Power Management\CePMTray.exe" [08/19/2004 08:14 PM]
"TPNF"="C:\Program Files\TOSHIBA\TouchPad\TPTray.exe" [03/14/2004 10:17 PM]
"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [04/21/2004 11:10 PM]
"LtMoh"="C:\Program Files\ltmoh\Ltmoh.exe" [01/16/2006 03:33 PM]
"Apoint"="C:\Program Files\Apoint2K\Apoint.exe" [10/30/2003 06:46 PM]
"EzButton"="C:\Program Files\EzButton\EzButton.EXE" [05/14/2004 12:29 PM]
"PadTouch"="C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe" [02/03/2004 04:47 PM]
"Pinger"="C:\TOSHIBA\IVP\ISM\pinger.exe" [03/17/2005 04:37 PM]
"AVG7_CC"="C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe" [12/20/2007 04:46 PM]
"OpwareSE2"="C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe" [05/08/2003 11:00 AM]
"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [09/25/2007 12:11 AM]
"ZoneAlarm Client"="C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" [11/14/2007 04:05 PM]
"THGuard"="C:\Program Files\TrojanHunter 4.2\THGuard.exe" [02/19/2005 04:36 PM]
"SpySweeper"="C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" [11/09/2005 11:46 AM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [12/14/2006 03:10 AM]
"!AVG Anti-Spyware"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [06/11/2007 04:25 AM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"TOSCDSPD"="C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe" [09/05/2003 05:24 AM]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [08/04/2004 07:00 AM]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [07/24/2007 05:17 AM]
"SpybotSD TeaTimer"="C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [01/28/2008 11:43 AM]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [08/02/2007 05:28 AM]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 11:24 AM]

C:\Documents and Settings\Joseph Chengery\Start Menu\Programs\Startup\
Microsoft Office OneNote 2003 Quick Launch.lnk - C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE [6/11/2004 11:57:52 PM]
MySurvey Messenger.lnk - C:\Program Files\MySurvey Messenger\MySurveyMessenger.exe [7/2/2007 2:46:10 PM]
SpywareGuard.lnk - C:\Program Files\SpywareGuard\sgmain.exe [8/29/2003 7:05:35 PM]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [9/23/2005 10:05:26 PM]
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [2/17/1999 3:05:56 PM]
RAMASST.lnk - C:\WINDOWS\system32\RAMASST.exe [8/10/2004 4:15:20 PM]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"DisableRegistryTools"=0 (0x0)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [12/20/2006 11:55 AM 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL 08/02/2007 05:28 AM 294912 C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\svcWRSSSDK]
@="Service"




-- Hosts -----------------------------------------------------------------------

127.0.0.1 phpadsnew.abac.com
127.0.0.1 a.abnad.net
127.0.0.1 b.abnad.net
127.0.0.1 c.abnad.net #[IE-SpyAd]
127.0.0.1 d.abnad.net
127.0.0.1 e.abnad.net
127.0.0.1 www.accoona.cn
127.0.0.1 www.accoona.com #[Adware-Accoona][Adware.Atoolb][Panda.Accoona]
127.0.0.1 gtcc1.acecounter.com
127.0.0.1 gtp1.acecounter.com

10626 more entries in hosts file.


-- End of Deckard's System Scanner: finished at 2008-02-29 01:13:40 ------------

The Deckard Extra.txt file:

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Mobile Intel® Pentium® 4 CPU 3.33GHz
CPU 1: Mobile Intel® Pentium® 4 CPU 3.33GHz
Percentage of Memory in Use: 51%
Physical Memory (total/avail): 894.98 MiB / 434.18 MiB
Pagefile Memory (total/avail): 2169.35 MiB / 1710.6 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1938.58 MiB

C: is Fixed (NTFS) - 93.16 GiB total, 80.58 GiB free.
D: is CDROM (No Media)

\\.\PHYSICALDRIVE0 - TOSHIBA MK1032GAX - 93.16 GiB - 1 partition
\PARTITION0 (bootable) - Installable File System - 93.16 GiB - C:



-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is disabled.

FirstRunDisabled is set.

FW: ZoneAlarm Firewall v7.0.462.000 (Check Point, LTD.)
AV: AVG 7.5.516 v7.5.516 (Grisoft)

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Joseph Chengery\Application Data
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=JOECHENGERY
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
GETMODEL=Satellite A75
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Joseph Chengery
LOGONSERVER=\\JOECHENGERY
NUMBER_OF_PROCESSORS=2
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\system32\wbem;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\ATI Technologies\ATI Control Panel;C:\Program Files\Zone Labs\ZoneAlarm\MailFrontier
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 4 Stepping 1, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0401
ProgramFiles=C:\Program Files
PROMPT=$P$G
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\JOSEPH~1\LOCALS~1\Temp
TMP=C:\DOCUME~1\JOSEPH~1\LOCALS~1\Temp
tvdumpflags=8
USERDOMAIN=JOECHENGERY
USERNAME=Joseph Chengery
USERPROFILE=C:\Documents and Settings\Joseph Chengery
VERNUM=PSA70U-1Y400GV
windir=C:\WINDOWS


-- User Profiles ---------------------------------------------------------------

Joseph Chengery (admin)


-- Add/Remove Programs ---------------------------------------------------------

--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
--> C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\system32\UninstIPP.isu
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
--> C:\WINDOWS\system32\\MSIEXEC.EXE /x {9541FED0-327F-4df0-8B96-EF57EF622F19}
--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Ad-Aware SE Personal --> MsiExec.exe /X{78CC3BAB-DE2A-4FB4-8FBB-E4DADDC26747}
Adobe Acrobat 5.0 --> C:\WINDOWS\ISUNINST.EXE -f"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.isu" -c"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.dll"
Adobe Flash Player 9 ActiveX --> C:\WINDOWS\system32\Macromed\Flash\FlashUtil9b.exe -uninstallDelete
Adobe Flash Player ActiveX --> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 7.0.9 --> MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A70900000002}
ALPS Touch Pad Driver --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}\setup.exe" UNINSTALL
America Online (Choose which version to remove) --> C:\Program Files\Common Files\aolshare\Aolunins_us.exe
AOL Coach Version 1.0(Build:20040229.1 en) --> C:\Program Files\Common Files\aolshare\Coach\AolCInUn.exe
AOL Connectivity Services --> C:\PROGRA~1\COMMON~1\AOL\ACS\AcsUninstall.exe /c
AOL Spyware Protection --> C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\UNWISE.EXE C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\INSTALL.LOG
AOL Toolbar --> "C:\Program Files\AOL Toolbar\UNWISE.EXE" /u "C:\Program Files\AOL Toolbar\INSTALL.LOG"
AOL You've Got Pictures Screensaver --> C:\Program Files\Common Files\AOL\Screensaver\uninst_ygpss.exe
ArcSoft PhotoStudio 5.5 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D2261C4B-4D9B-4149-8472-31B7A2FEAB91}\setup.exe" -l0x9
ArcSoft Software Suite --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{BA561482-C49D-4687-A61C-96236C1688F0}\Setup.exe" -l0x9
Article Recon Pro 2.0 --> C:\Program Files\ArticleRecon.com\Article Recon Pro\Uninstall.exe
AT&T Connection Services Manager --> C:\WINDOWS\WNBackup\WnClient62\unwise32.exe /Z /U C:\WINDOWS\WNBackup\WnClient62\install.log "AT&T Connection Services Manager"
Atheros Client Utility --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{71D658CF-4E0D-4DA8-AA67-8C0B6F1C01FE}\Setup.exe" -l0x9
Atheros Wireless LAN MiniPCI card Driver --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{05832D65-6EDB-4D32-BA78-BCD0E2B91C02}\Setup.exe" -l0x9
ATI - Software Uninstall Utility --> C:\Program Files\ATI Technologies\UninstallAll\AtiCimUn.exe
ATI Control Panel --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{0BEDBD4E-2D34-47B5-9973-57E62B29307C}\setup.exe"
ATI Display Driver --> rundll32 C:\WINDOWS\system32\atiiiexx.dll,[email protected] -force_restart -flags:0x2010001 -inf_class:DISPLAY -clean
AVG Anti-Spyware 7.5 --> C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Uninstall.exe
AVG Free Edition --> C:\Program Files\Grisoft\AVG Free\setup.exe /UNINSTALL
Canon Camera Access Library --> "C:\Program Files\Common Files\Canon\UIW\1.0.0.0\Uninst.exe" "C:\Program Files\Canon\CAL\Uninst.ini"
Canon Camera Support Core Library --> "C:\Program Files\Common Files\Canon\UIW\1.0.0.0\Uninst.exe" "C:\Program Files\Canon\CSCLIB\Uninst.ini"
Canon Camera Window DC_DV 5 for ZoomBrowser EX --> "C:\Program Files\Common Files\Canon\UIW\1.0.0.0\Uninst.exe" "C:\Program Files\Canon\CameraWindow\CameraWindowDVC\Uninst.ini"
Canon Camera Window DC_DV 6 for ZoomBrowser EX --> "C:\Program Files\Common Files\Canon\UIW\1.0.0.0\Uninst.exe" "C:\Program Files\Canon\CameraWindow\CameraWindowDVC6\Uninst.ini"
Canon Camera Window MC 6 for ZoomBrowser EX --> "C:\Program Files\Common Files\Canon\UIW\1.0.0.0\Uninst.exe" "C:\Program Files\Canon\CameraWindow\CameraWindowMC\Uninst.ini"
Canon CanoScan Toolbox 4.8 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{444B6A7B-0E26-4416-A43F-D1C9AAE6075D}\setup.exe" -l0x9 anything
Canon G.726 WMP-Decoder --> "C:\Program Files\Common Files\Canon\UIW\1.0.0.0\Uninst.exe" "C:\Program Files\Canon\G726Decoder\G726DecUnInstall.ini"
Canon MovieEdit Task for ZoomBrowser EX --> "C:\Program Files\Common Files\Canon\UIW\1.0.0.0\Uninst.exe" "C:\Program Files\Canon\ZoomBrowser EX\Program\MVWUninst.ini"
Canon RAW Image Task for ZoomBrowser EX --> "C:\Program Files\Common Files\Canon\UIW\1.0.0.0\Uninst.exe" "C:\Program Files\Canon\RAW Image Task\Uninst.ini"
Canon RemoteCapture Task for ZoomBrowser EX --> "C:\Program Files\Common Files\Canon\UIW\1.0.0.0\Uninst.exe" "C:\Program Files\Canon\CameraWindow\RemoteCaptureTask DC\Uninst.ini"
Canon Utilities EOS Utility --> "C:\Program Files\Common Files\Canon\UIW\1.0.0.0\Uninst.exe" "C:\Program Files\Canon\EOS Utility\Uninst.ini"
Canon Utilities PhotoStitch --> "C:\Program Files\Common Files\Canon\UIW\1.0.0.0\Uninst.exe" "C:\Program Files\Canon\PhotoStitch\Uninst.ini"
Canon Utilities ZoomBrowser EX --> "C:\Program Files\Common Files\Canon\UIW\1.0.0.0\Uninst.exe" "C:\Program Files\Canon\ZoomBrowser EX\Program\Uninst.ini"
CD/DVD Drive Acoustic Silencer --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9FE35071-CAB2-4E79-93E7-BFC6A2DC5C5D}\Setup.exe" -l0x9
Cda Product Service - shared component --> C:\WINDOWS\CdaC13BA.EXE /uninstall
CleanUp! --> C:\Program Files\CleanUp!\uninstall.exe
Cypress USB Mass Storage Driver Installation --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2E0695EE-ED29-4D96-BD77-2A9A17EDF0D6}\Setup.exe" -l0x9 NotFirstInstall
DeadEasy ArtShop --> C:\fsf\artshop\uninstall.exe
DVD-RAM Driver --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9D765FA6-F2BC-40AF-8145-50808F9BDF4E}\Setup.exe" DVD-RAM Driver
Easy Button --> C:\WINDOWS\UnInst32.exe EzButton.UNI
EULAlyzer v1.1 --> "C:\Program Files\EULAlyzer\unins000.exe"
ewido anti-malware --> C:\Program Files\ewido anti-malware\Uninstall.exe
Free Download Manager 2.1 --> "C:\Program Files\Free Download Manager\unins000.exe"
GDS-RAM2Free --> C:\WINDOWS\st6unst.exe -n "C:\Program Files\GDS\RAM2Free\ST6UNST.LOG"
getPlus®_ocx --> rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\inf\GETPLUSo.INF, DefaultUninstall
Google Toolbar for Internet Explorer --> regsvr32 /u /s "c:\program files\google\googletoolbar3.dll"
Hijackthis 1.99.1 --> "C:\Program Files\Hijackthis\unins000.exe"
HijackThis 1.99.1 --> C:\Documents and Settings\Joseph Chengery\My Documents\HiJackThisSpywareRemovalSoftware!\hijackthis\HijackThis.exe /uninstall
InterVideo WinDVD Creator 2 --> "C:\Program Files\InstallShield Installation Information\{2FCE4FC5-6930-40E7-A4F1-F862207424EF}\setup.exe" REMOVEALL
InterVideo WinDVD for TOSHIBA --> "C:\Program Files\InstallShield Installation Information\{91810AFC-A4F8-4EBA-A5AA-B198BBC81144}\setup.exe" REMOVEALL
Java™ 6 Update 3 --> MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160030}
Learn2 Player (Uninstall Only) --> C:\Program Files\Learn2.com\StRunner\stuninst.exe
LiveUpdate 1.90 (Symantec Corporation) --> C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE /U
Manual CanoScan 8400F --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{50CD421F-CAFD-46C4-BEFD-E1C46FE63062}\setup.exe" -l0x9
MGI PhotoSuite SE (Remove Only) --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\MGI\PhotoSuite SE\Uninst.isu"
Microsoft Office 2000 Professional --> MsiExec.exe /I{00010409-78E1-11D2-B60F-006097C998E7}
Microsoft Office OneNote 2003 --> MsiExec.exe /I{91A10409-6000-11D3-8CFE-0150048383C9}
Microsoft Works 7.0 --> MsiExec.exe /I{764D06D8-D8DE-411E-A1C8-D9E9380F8A84}
My DSC --> C:\Program Files\InstallShield Installation Information\{225af9a1-b556-88d5-94aa-0010b5426419}\setup.exe
MySurvey Messenger --> MsiExec.exe /X{3CFCDC11-4584-464B-9194-594D6E1CB246}
Napster --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{BBBCAE4B-B416-4182-A6F2-438180894A81}\setup.exe" -l0x9 AddRemoveCPRun
Norton WMI Update --> MsiExec.exe /X{1526D87C-A955-4FAB-BF18-697BA457E352}
Notebook Maximizer --> C:\WINDOWS\iun6002.exe "C:\Program Files\Notebook Maximizer\irunin.ini"
OmniPage SE 2.0 --> MsiExec.exe /I{79D5997E-BF79-48BB-8B41-9BE59C15C2D7}
PageBreeze Free HTML Editor --> C:\PROGRA~1\PAGEBR~1\UNWISE.EXE C:\PROGRA~1\PAGEBR~1\INSTALL.LOG
Panda ActiveScan --> C:\WINDOWS\system32\ASUninst.exe Panda ActiveScan
Presto! PageManager 6.11 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5BE42A03-E7B8-42A9-B1BB-FC48B03D58B8}\setup.exe" -l0x9 anything
Pure Networks Port Magic --> C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe -Uninstall -ShowUI
Quicken 2004 --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{54DE0B75-6CD9-44C4-B10A-1F25DA9899D8} anything
QuickTime --> C:\WINDOWS\unvise32qt.exe C:\WINDOWS\system32\QuickTime\Uninstall.log
RealPlayer Basic --> C:\Program Files\Common Files\Real\Update\\rnuninst.exe RealNetworks|RealPlayer|6.0
Realtek AC'97 Audio --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FB08F381-6533-4108-B7DD-039E11FBC27E}\setup.exe" REMOVE
Realtek Fast Ethernet Adapter Driver --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{97AA0C55-AFAD-4126-B21C-F1318FB6DADA}\Setup.exe" -l0x9 REMOVE
Roxio Burn Engine --> MsiExec.exe /X{9860A9CF-7E71-43AC-888F-0B4D3EA212D1}
Screenshot Captor 2.37.03 --> "C:\Program Files\ScreenshotCaptor\unins000.exe"
Security Update for Step By Step Interactive Training (KB898458) --> "C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723) --> "C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
SMSC IrCC V5.1.3600.3 SP1 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0700\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F1B8DB67-D30E-4FF9-A85F-3CEE51825AA2}\setup.exe" -l0x9 UNINSTALL
Sonic DLA --> MsiExec.exe /I{1206EF92-2E83-4859-ACCB-2048C3CB7DA6}
Sonic RecordNow! --> MsiExec.exe /I{9541FED0-327F-4DF0-8B96-EF57EF622F19}
Spy Sweeper --> "C:\Program Files\Webroot\Spy Sweeper\unins000.exe"
Spybot - Search & Destroy --> "C:\Program Files\Spybot - Search & Destroy\unins001.exe"
SpywareBlaster v3.5.1 --> "C:\Program Files\SpywareBlaster\unins000.exe"
SpywareGuard v2.2 --> "C:\Program Files\SpywareGuard\unins000.exe"
SUPERAntiSpyware Free Edition --> MsiExec.exe /X{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}
TOSHIBA Access --> C:\WINDOWS\TOSHIB~2\UNWISE.EXE C:\WINDOWS\TOSHIB~2\INSTALL.LOG
TOSHIBA ConfigFree --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{BDD83DC9-BEE9-4654-A5DA-CC46C250088D}\setup.exe" -l0x9 UNINSTALL
TOSHIBA Console --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3CF0858D-1AC5-4308-9DE7-AD15288A8BDC}\Setup.exe" -l0x9
TOSHIBA Fax Extension --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9AC200C3-A4C8-401C-A5A8-202BE888B165}\setup.exe"
TOSHIBA Hotkey Utility --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\9\INTEL3~1\IDriver.exe /M{D2A03D7A-5803-48DD-BA43-AAE5DED2CB19} /l1033
TOSHIBA PC Diagnostic Tool --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\TOSHIBA\PCDiag\Uninst.isu"
TOSHIBA Power Management Utility --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\9\INTEL3~1\IDriver.exe /M{F16086C2-21CD-42CE-9EC8-2E5302D010B2} /l1033
Toshiba Registration --> MsiExec.exe /X{F6C405D2-C50D-4D10-B89E-73A233A14D74}
TOSHIBA Software Modem --> Tosmreg -U
TOSHIBA Software Upgrades --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{425A2BC2-AA64-4107-9C29-484245BBEA05}\setup.exe"
TOSHIBA Software Upgrades --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F69B66A8-61C9-424C-AFA1-7EC6093AC5AD}\setup.exe"
TOSHIBA Speech System Applications --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{EE033C1F-443E-41EC-A0E2-559B539A4E4D}\Setup.exe" -l0x9
TOSHIBA Speech System SR Engine(U.S.) Version1.0 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{008D69EB-70FF-46AB-9C75-924620DF191A}\Setup.exe" -l0x9 UNINSTALL
TOSHIBA Speech System TTS Engine(U.S.) Version1.0 --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3FBF6F99-8EC6-41B4-8527-0A32241B5496}\Setup.exe" -l0x9
Toshiba Tbiosdrv Driver --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\Toshiba\Toshiba Tbiosdrv Driver\Tbiosdrv.isu"
Touch and Launch --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5D96E2B1-D9AC-46E0-9073-425C5F63E338}\Setup.exe"
TouchPad On/Off Utility --> C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\9\INTEL3~1\IDriver.exe /M{49188E15-9B2E-4913-9107-A5D01821AC68} /l1033
TrashMan Full --> MsiExec.exe /I{F1CA32E8-35F5-4E17-A233-2AB63203C91B}
TrojanHunter 4.2 --> "C:\Program Files\TrojanHunter 4.2\unins000.exe"
Turbo Prototype Creator --> "C:\Program Files\The Internet Company\Turbo Prototype Creator\uninstall.exe"
Ultra WinCleaner plus Destroy-It! --> "C:\Program Files\blcorp\UWCSuite\unins000.exe"
USB Storage Adapter FX (SM1) --> SM1UN.EXE SM1FX_AT
Viewpoint Media Player --> C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe /u
Windows Live installer --> MsiExec.exe /X{A7E4ECCA-4A8E-4258-8EC8-2DCCF5B11320}
Windows Live Writer --> MsiExec.exe /X{9176251A-4CC1-4DDB-B343-B487195EB397}
XnView 1.90.2 --> "C:\Program Files\XnView\unins000.exe"
ZoneAlarm --> C:\Program Files\Zone Labs\ZoneAlarm\zauninst.exe
ZoneAlarm Spy Blocker --> rundll32 C:\PROGRA~1\ZONEAL~1\bar\1.bin\SpyBlock.dll,O


-- Application Event Log -------------------------------------------------------

Event Record #/Type7386 / Warning
Event Submitted/Written: 02/23/2008 09:41:17 PM
Event ID/Source: 63 / WinMgmt
Event Description:
A provider, OffProv11, has been registered in the WMI namespace, Root\MSAPPS11, to use the LocalSystem account. This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests.

Event Record #/Type7385 / Warning
Event Submitted/Written: 02/23/2008 09:41:17 PM
Event ID/Source: 63 / WinMgmt
Event Description:
A provider, OffProv11, has been registered in the WMI namespace, Root\MSAPPS11, to use the LocalSystem account. This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests.

Event Record #/Type7356 / Error
Event Submitted/Written: 02/20/2008 04:39:51 PM
Event ID/Source: 1001 / Application Error
Event Description:
Fault bucket 00633816.
The Wep key exchange did not result in a secure connection setup after 802.1x authentication. The current setting has been marked as failed and the Wireless connection will be disconnected.

Event Record #/Type7355 / Error
Event Submitted/Written: 02/20/2008 04:39:45 PM
Event ID/Source: 1000 / Application Error
Event Description:
Faulting application winword.exe, version 9.0.0.2717, faulting module winword.exe, version 9.0.0.2717, fault address 0x000facce.
Processing media-specific event for [winword.exe!ws!]

Event Record #/Type7336 / Error
Event Submitted/Written: 02/17/2008 09:43:44 PM
Event ID/Source: 1001 / Application Error
Event Description:
Fault bucket 00633816.
The Wep key exchange did not result in a secure connection setup after 802.1x authentication. The current setting has been marked as failed and the Wireless connection will be disconnected.



-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.


-- System Event Log ------------------------------------------------------------

Event Record #/Type50140 / Error
Event Submitted/Written: 02/29/2008 01:05:05 AM
Event ID/Source: 7000 / Service Control Manager
Event Description:
The Webroot Spy Sweeper Engine service failed to start due to the following error:
%%1053

Event Record #/Type50139 / Error
Event Submitted/Written: 02/29/2008 01:05:05 AM
Event ID/Source: 7009 / Service Control Manager
Event Description:
Timeout (30000 milliseconds) waiting for the Webroot Spy Sweeper Engine service to connect.

Event Record #/Type50138 / Error
Event Submitted/Written: 02/29/2008 01:05:05 AM
Event ID/Source: 10005 / DCOM
Event Description:
DCOM got error "%%1053" attempting to start the service svcWRSSSDK with arguments ""
in order to run the server:
{1281A68F-9E75-418F-B3AC-D5B23DD86408}

Event Record #/Type50132 / Error
Event Submitted/Written: 02/29/2008 01:04:18 AM
Event ID/Source: 7000 / Service Control Manager
Event Description:
The Webroot Spy Sweeper Engine service failed to start due to the following error:
%%1053

Event Record #/Type50131 / Error
Event Submitted/Written: 02/29/2008 01:04:18 AM
Event ID/Source: 7009 / Service Control Manager
Event Description:
Timeout (30000 milliseconds) waiting for the Webroot Spy Sweeper Engine service to connect.



-- End of Deckard's System Scanner: finished at 2008-02-29 01:13:40 ------------

The Kaspersky Antivirus Scanner file as a text file:

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER REPORT
Friday, February 29, 2008 5:35:50 AM
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 29/02/2008
Kaspersky Anti-Virus database records: 587936
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\

Scan Statistics:
Total number of scanned objects: 61604
Number of viruses found: 0
Number of infected objects: 0
Number of suspicious objects: 0
Duration of the scan process: 01:27:15

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Grisoft\Avg7Data\avg7log.log.lck Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped
C:\Documents and Settings\Joseph Chengery\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SUPERANTISPYWARE.LOG Object is locked skipped
C:\Documents and Settings\Joseph Chengery\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Joseph Chengery\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Joseph Chengery\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Joseph Chengery\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Joseph Chengery\Local Settings\History\History.IE5\MSHist012008022920080301\index.dat Object is locked skipped
C:\Documents and Settings\Joseph Chengery\Local Settings\Temp\Free Download Manager\tic20.tmp Object is locked skipped
C:\Documents and Settings\Joseph Chengery\Local Settings\Temp\~DF36CD.tmp Object is locked skipped
C:\Documents and Settings\Joseph Chengery\Local Settings\Temp\~DF5160.tmp Object is locked skipped
C:\Documents and Settings\Joseph Chengery\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Joseph Chengery\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Joseph Chengery\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft
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#4
Rorschach112

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Your logs are clean

Are you having visible problems ?
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#5
jchengery

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Hello Rorschach112,

No, I haven't noticed anything unusual - I thought my computer was running just a tiny bit slower than before, but I first noticed that after I installed ZoneAlarm Spy Blocker around the end of January/early February, and the dropoff in speed was barely noticeable, like maybe an extra .5 to 1 second to open a new window, so I suspect it was just from installing another program that uses a little more of the 1GB RAM I have. In addition, all the tests I ran since I installed ZoneAlarm Spy Blocker didn't detect anything (AVG AV, AVG AS, Super Antispyware, SpyBot, Ad-Aware) until that first notice by AVG AV and Super Antispyware around Feb. 22 (3-4 weeks after installing ZoneAlarm Spy Blocker,) so I suspect that the very slight dropoff in speed was due to ZoneAlarm Spy Blocker and not to any spyware on my system.

That's why I was surprised when AVG Antivirus and Super Antispyware reported that they had found something on or around Feb. 22, since I hadn't noticed anything out of the ordinary. However, as mentioned earlier, since the initial diagnoses, they haven't found anything since. Just Panda ActiveScan (though I only ran it once,) but everything else after that seems to report that there is nothing here, and that includes Kaspersky's Online Scanner, AVG AV, AVG AS, SpyBot, and Super Antispyware.

In fact, my daily scanning from AVG Antivirus just finished as I was writing this, and it reports that there is nothing malicious here, so perhaps I'm clean now. Everything seems to be in order.

I appreciate your help and the resources you mentioned - thank you.

Please take care, keep up the great work, and have a good weekend!

Sincerely,

Joseph Chengery
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#6
Rorschach112

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Your logs are clean ! We need to do a few things

You can delete the tools that we used


Now we need to create a new System Restore point.

Click Start Menu > Run > type (or copy and paste)

%SystemRoot%\System32\restore\rstrui.exe

Press OK. Choose Create a Restore Point then click Next. Name it and click Create, when the confirmation screen shows the restore point has been created click Close.

Next goto Start Menu > Run > type

cleanmgr

Click OK, Disk Cleanup will open and start calculating the amount of space that can be freed, Once thats finished it will open the Disk Cleanup options screen, click the More Options tab then click Clean up on the system restore area and choose Yes at the confirmation window which will remove all the restore points except the one we just created.

To close Disk Cleanup and remove the Temporary Internet Files detected in the initial scan click OK then choose Yes on the confirmation window.



Your using an old version of Adobe Acrobat Reader, this can leave your pc open to vulnerabilities, you can update it here :
http://www.adobe.com.../readstep2.html



You now need to update your Java and remove your older versions.

Please follow these steps to remove older version Java components.

* Click Start > Control Panel.
* Click Add/Remove Programs.
* Check any item with Java Runtime Environment (JRE) in the name.
* Click the Remove or Change/Remove button.

Download the latest version of Java Runtime Environment (JRE), and install it to your computer from
here



Below I have included a number of recommendations for how to protect your computer against malware infections.

* Keep Windows updated by regularly checking their website at :
http://windowsupdate.microsoft.com/
This will ensure your computer has always the latest security updates available installed on your computer.

* To reduce re-infection for malware in the future, I strongly recommend installing these free programs:
SpywareBlaster protects against bad ActiveX
IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all
Have a look at this tutorial for IE-Spyad here

* SpywareGuard offers realtime protection from spyware installation attempts.

Make Internet Explorer more secure
  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
  • Next Click OK, then Apply button and then OK to exit the Internet Properties page.

* MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

* Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
Here

* Take a good look at the following suggestions for malware prevention by reading Tony Klein’s article 'How Did I Get Infected In The First Place'
Here

Thank you for your patience, and performing all of the procedures requested.
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#7
jchengery

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Hello Rorschach112,

I appreciate the suggestions - thank you.

A few questions about them:

1. Which Java Update is best for me - my Add/Remove Programs says that I currently have "Java™ 6 Update 3," but I think I downloaded "JRE 6 Update 3," so should I download "JRE 6 Update 4" or "JDK 6 Update 4"? I don't work with code and create applets or applications, so would "JRE 6 Update 4" be the best one to download for me?

2. I've heard that Adobe Acrobat Reader 8 cannot read downloaded ebooks you purchase from places like Amazon.com and eBooks.com, though I also heard that there is a way to get AAR 8 to read ebooks, much like AAR 7 does. That's the main reason I didn't download AAR 8. Isn't there an extra application or something that you need for AAR 8 to read downloaded ebooks?

Looking around, I found this from eBooks.com:
http://www.ebooks.co.../Adobe_Home.asp

It seems Adobe has provided a "Digital Edition" reader for Ebooks - how secure is it and would that be the best version to download to replace Adobe Acrobat Reader 7 or would AAR 8 still be the best choice to download and replace AAR 7?

3. Is the IE-SpyAd and MVPS Host File downloads updated because I downloaded both of those back in January 2006 after my first spyware infection on my current laptop? However, I have not downloaded them since - do I just download them again and will they properly replace the existing versions or do I need to delete them first (do I need special instructions to do that or not?) and then install the new files?

I'd greatly appreciate any help and advice you can provide - thank you.

Please take care, keep up the great work, and have a good weekend!

Sincerely,

Joseph Chengery

Edited by jchengery, 01 March 2008 - 01:25 AM.

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#8
jchengery

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Hello again Rorschach112,

I was wondering - is it worth downloading Lavasoft AdAware's new 2007 version?

From the CNet Editors' Review and several people who have downloaded it, it seems to be more unstable and confusing than the SE version, plus it now runs in the background full-time - while this might provide better protection, it also sounds like it uses up more resources as well. Would you recommend I download and use this as well or would SpyBot, AVG AV, AVG AS, Super Antispyware, Spyware Blaster, Spyware Guard, IE-SpyAd, MVPS Host File, and tightening up IE and/or using FireFox be enough protection? I'm just not sure if it's worth downloading due to its instability and the fact that it's running all the time, even being hinted at as "Spyware" by the Editors' Review on CNet (probably because it montiors everything the user is doing, not because it's considered malicious like real Spyware is.)

I've used Lavasoft AdAware's last two versions (6 & SE) and liked using both of them, thinking both were pretty effective at helping to keep my system clean, but am uncertain about the 2007 version. I'd appreciate your advice - thank you.

Please take care, keep up the great work, and have a good weekend!

Sincerely,

Joseph Chengery
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#9
Rorschach112

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Hello

You want to download JRE 6 Update 4

I've heard that Adobe Acrobat Reader 8 cannot read downloaded ebooks you purchase from places like Amazon.com and eBooks.com

I am surprised to hear that, if it is true that is bad practice on Adobes part. This step isn't that important, so don't bother to update it if it is going to give you that problem.

s the IE-SpyAd and MVPS Host File downloads updated because I downloaded both of those back in January 2006 after my first spyware infection on my current laptop?

That is fine then, no need to re-download them

is it worth downloading Lavasoft AdAware's new 2007 version?

No it isn't very good anymore. I recommend SUPERAntiSpyware, Dr. Web Cureit, and Malware Bytes Anti Malware


Let me know if you have any more questions
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#10
jchengery

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Hello Rorschach112,

I appreciate the suggestions on the antispyware software - I'll make sure to check those two additional ones you mentioned.

Yes, I too was surprised by AAR 8 not being able to read ebooks - that's why a lot of the ebook sites like eBooks.com and Powells.com are suggesting you use AAR 7. I think one site (I don't remember which) mentioned that you can add some additional download to AAR 8 in order for it to be able to read the ebooks you've purchased, but I only found that suggestion on one site; the other sites suggest avoiding AAR 8.

I only found out about the Adobe Digital Edition (DE) in doing some research before replying in my last post, but I'll probably just stay with AAR 7 if it's not a problem - I know it works with the ebooks I've purchased, and the AAR file takes a while to download on dial-up.

Two other questions:

1. I belong to one survey-taking website - MySurvey - I know when I log in to take a survey, they attempt to redirect me to the survey that I'm about to take, but often, I can't access the survey, just stopping right at the blank screen. I think I started having this problem not long after I implemented the security changes to IE recommended here after my first malware infection. Is that likely due to the security settings I've installed on IE? Would resetting them to "Default" lead to me being able to access the survey, then I can reset them back to the higher security setting after I'm done taking the survey? Or is something else causing this?

2. On some Internet marketing websites, I attempt to opt-in for more information, but some marketers use HTML forms and the message, "Your Current Security Settings Do Not Allow You to Send HTML Forms." Again, I think I started having this problem not long after I implemented the security changes to IE recommended here after my first malware infection. How can I send these types of forms? Is it via the IE Security settings and changing them to default or is something else causing this?

I'd greatly appreciate your help on these topics - thank you.

Please take care, keep up the great work, and have a good weekend!

Sincerely,

Joseph Chengery
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#11
Rorschach112

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Hello

Is that likely due to the security settings I've installed on IE? Would resetting them to "Default" lead to me being able to access the survey, then I can reset them back to the higher security setting after I'm done taking the survey?

Yes, yes, and yes

How can I send these types of forms? Is it via the IE Security settings and changing them to default or is something else causing this?

No idea, it may be related to the security settings. Annoying that you are getting these problems.


Maybe just leave the Internet Explorer security settings then, or use Firefox :)


Any other questions ?
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#12
jchengery

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Hello Rorschach112,

I'll have to check out FireFox - after all, I could download it, try it, and still have IE as a back-up if needed.

I think that is all - Thank you for all your help - I greatly appreciate it! :-)

Please take care, keep up the great work, and have a good day!

Sincerely,

Joseph Chengery
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#13
Rorschach112

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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