Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

fssm32.exe slowing down cpu


  • Please log in to reply

#1
WendyWoo

WendyWoo

    New Member

  • Member
  • Pip
  • 1 posts
Hello... Major slowing down of my computer for a long time, thought that FSSM32.exe was part of the virus scanner I use. Ran many scans but always came up empty. originally the scans it would only skip 3 files. That lasted for a year or two now it skips 10 files. (report below)

I use up to date virus scanner (F Secure Client Security)/ router/ and do not leave my computer attached to the internet when not in use.

This program just takes over at all times of the day.

I ran all applicable software before hijackthis to prepare my computer and they all showed no viruses or any malware.

the computer is about 5 years old? Pentium3, windows xp sp2, and as you will note has many kids games on it. It is the main computer for internet and emails.


Last F Secure Virus Scan report came up with this...

Scanning Report
22 January 2008 09:23:34 - 11:17:26
Computer name: WENDY
Scanning type: Perform full computer check
Target: C:\ + system + rootkits
--------------------------------------------------------------------------------
Result
No malware found
--------------------------------------------------------------------------------
Statistics
Scanned:
Files: 61157
Not scanned: 10
Result:
Viruses: 0
Spyware: 0
Suspicious items: 0
Riskware: 0
Actions:
Disinfected: 0
Renamed: 0
Deleted: 0
Quarantined: 0
Failed: 0
Boot Sectors:
Scanned: 1
Infected: 0
Suspicious items: 0
Disinfected: 0
Files not scanned:
Cannot open file C:\HIBERFIL.SYS
Cannot open file C:\PAGEFILE.SYS
Cannot open file C:\WINDOWS\SYSTEM32\CONFIG\DEFAULT
Cannot open file C:\WINDOWS\SOFTWAREDISTRIBUTION\EVENTCACHE\{A90667F7-3A17-46D9-A680-67563CF7F673}.BIN
Scanning of C:\Program Files\Microsoft Office\OFFICE11\1033\VBAWD10.CHM was aborted [F-Secure AVP]
Scanning of C:\MSOCache\All Users\90000409-6000-11D3-8CFE-0150048383C9\WV561405.CAB\VBAWD10.CHM_1033 was aborted [F-Secure AVP]
Scanning of C:\MSOCache\All Users\90000409-6000-11D3-8CFE-0150048383C9\WV561405.CAB was aborted [F-Secure AVP]
Scanning of C:\Documents and Settings\WendyG\Desktop\fsavcs700.exe was aborted [F-Secure AVP]
Scanning of C:\Documents and Settings\WendyG\Desktop\office 2003\WV561405.CAB\VBAWD10.CHM_1033 was aborted [F-Secure AVP]
Scanning of C:\Documents and Settings\WendyG\Desktop\office 2003\WV561405.CAB was aborted [F-Secure AVP]
--------------------------------------------------------------------------------
Options
Definitions version:
Viruses: 2008-01-22_03
Spyware: 2008-01-22_02
Scanning Engines:
F-Secure AVP: 7.00.171, 2008-01-22
F-Secure Libra: 2.04.01, 2008-01-22
F-Secure Orion: 1.02.37, 2008-01-22
F-Secure Draco: 1.00.35, 2007-09-17
F-Secure BlackLight: 1.00.64
Scanning options:
Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB LNK WSF {* PDF ZL? XML ANI AVB BAT CEO CMD LSP MAP MHT MIF PHP POT WMF NWS TAR TGZ SWF ZIP JAR ARJ LZH TAR TGZ GZ CAB RAR BZ2 HQX
Scan inside archives
Actions:
Viruses: Ask after scan
Spyware: Ask after scan




The Hijackthis.log came up with this...


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:53:16 PM, on 2/24/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\F-Secure\Anti-Virus\fsgk32st.exe
C:\Program Files\F-Secure\Common\FSMA32.EXE
C:\Program Files\F-Secure\Anti-Virus\FSGK32.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\F-Secure\Common\FSMB32.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\F-Secure\Common\FCH32.EXE
C:\Program Files\F-Secure\Common\FAMEH32.EXE
C:\Program Files\F-Secure\Anti-Virus\fsqh.exe
C:\Program Files\F-Secure\Common\FNRB32.EXE
C:\Program Files\F-Secure\Anti-Virus\fssm32.exe
C:\Program Files\F-Secure\FSAUA\program\fsaua.exe
C:\Program Files\F-Secure\Common\FIH32.EXE
C:\Program Files\F-Secure\FWES\Program\fsdfwd.exe
C:\Program Files\F-Secure\Anti-Virus\fsav32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\F-Secure\Common\FSM32.EXE
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\F-Secure\FSGUI\fsguidll.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\F-Secure\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\F-Secure\FSGUI\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 6.0\apdproxy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0B79F48A-E8D6-11DB-9283-E25056D89593} (F-Secure Online Scanner 3.1) - http://support.f-sec...m/ols/fscax.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1136319678538
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = ttc.srv.ualberta.ca
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = ttc.srv.ualberta.ca
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\F-Secure\Anti-Virus\fsgk32st.exe
O23 - Service: F-Secure Network Request Broker - F-Secure Corporation - C:\Program Files\F-Secure\Common\FNRB32.EXE
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: F-Secure Automatic Update Agent (FSAUA) - F-Secure Corporation - C:\Program Files\F-Secure\FSAUA\program\fsaua.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\F-Secure\FWES\Program\fsdfwd.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\F-Secure\Common\FSMA32.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

--
End of file - 6657 bytes




Here is the Uninstall List...


Adobe Flash Player ActiveX
Adobe Help Center 2.1
Adobe Photoshop Elements 5.0
Adobe Photoshop Elements 6.0
Adobe Reader 8.1.2
Adobe® Photoshop® Album Starter Edition 3.2
AOpen FM56-SM Soft PCI Modem
Apple Software Update
AVG Anti-Spyware 7.5
Barbie Cool Looks Fashion Designer
Blue's Treasure Hunt
BroadJump Client Foundation
Dora Backpack
Dora Lost City
Dragon Tales
Frogger v3.0e
F-Secure Client Security - E-Mail Scanning
F-Secure Client Security - Internet Shield
F-Secure Client Security - System Control
F-Secure Client Security - Virus & Spy Protection
F-Secure Client Security - Web Traffic Scanning
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
My Little Pony
Nero Suite
Panda ActiveScan
Phonics Quest
QuickTime
Sabrina Animated
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893066)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937143)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB939653)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB942615)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB946026)
Star Wars Battlefront II
Strawberry Shortcake - Amazing Cookie Party
SUPERAntiSpyware Free Edition
Thomas Saves the Day
Tonka Search and Rescue
Uninstall TONKA Monster Trucks
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB942840)
Windows Driver Package - Hewlett-Packard Image (12/27/2006 8.0.0.0)
Windows Genuine Advantage v1.3.0254.0
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Service Pack 2

Thank you in advance for all of your assistance with this monumental frustration!!!!!

Wendy
  • 0

Advertisements







Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP