[jmcconkey]

Hi, for what ever reason my computer is going haywire. I think it probably has some malware on it. It is running very slow, and worst of all, it will not allow me to access the internet 99% of the time. When I try to go to any website, it says "Internet Exlporer could not display the webpage" and firefox says "server not found" I know its not my internet connection, as I am able to access the internet fine on my laptop. Also, i have no issues connecting to my other computers from the infected computer via my home network. Also, I have no issues downloading or sending emails.

I have ran Hijackthis and the log is below. Any help would be great! Thanks in advance.


Logfile of HijackThis v1.99.1
Scan saved at 10:12, on 2008-02-25
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\donkey\Desktop\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.c...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.c...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.c...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [MSConfig] C:\Documents and Settings\donkey\Desktop\msconfig.exe /auto
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [Symantec AntiVirus] C:\Program Files\Symantec AntiVirus\VPTray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Save Image - res://C:\Program Files\Picture Ace Lite\PictureAceLite.exe/130
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: (no name) - {BC8FABCD-8649-4eef-89DB-C012144ADFB1} - C:\Program Files\Picture Ace Lite\PictureAceLite.exe (HKCU)
O9 - Extra 'Tools' menuitem: Picture Ace Lite - {BC8FABCD-8649-4eef-89DB-C012144ADFB1} - C:\Program Files\Picture Ace Lite\PictureAceLite.exe (HKCU)
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: *.loopnet.com
O15 - Trusted Zone: *.mfr.mlxchange.com
O15 - Trusted Zone: mfr.mlxchange.com
O16 - DPF: ConferenceRoom Java Client - http://hotwired3.tec...000/java/cr.cab
O16 - DPF: Video Poker - http://download.game...ts/y/vpt0_x.cab
O16 - DPF: Web-Based Email Tools - http://email.secures...et/Download.CAB
O16 - DPF: Yahoo! Bingo - http://download.game...nts/y/xt0_x.cab
O16 - DPF: Yahoo! Blackjack - http://download.game...nts/y/jt0_x.cab
O16 - DPF: Yahoo! Checkers - http://download.game...nts/y/kt3_x.cab
O16 - DPF: Yahoo! Chinese Checkers - http://download.game...ts/y/cct0_x.cab
O16 - DPF: Yahoo! Dominoes - http://download.game...ts/y/dot8_x.cab
O16 - DPF: Yahoo! Gin - http://download.game...nts/y/nt1_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.game...ts/y/pote_x.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemyfi...oad/tgctlcm.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {1A1F56AA-3401-46F9-B277-D57F3421F821} (FunGamesLoader Object) - http://gsn.worldwinn...GamesLoader.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfar...p1.0.0.15-3.cab
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} - http://a516.g.akamai...cat-no-eula.cab
O16 - DPF: {284DAE3C-A691-11D3-AD58-00E0B8107A24} (SISCtrl Class) - http://mfr.mlxchange...ontrol/SISC.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {33E54F7F-561C-49E6-929B-D7E76D3AFEB1} (Pool Control) - http://www.worldwinn...0/pool/pool.cab
O16 - DPF: {3DCEC959-378A-4922-AD7E-FD5C925D927F} (Disney Online Games ActiveX Control) - http://disney.go.com...OnlineGames.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace....ploader1005.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-48.cab
O16 - DPF: {59D04288-805E-4D43-BE09-83B1083E9E1E} (IUpdateAutoLaunch Control) - http://idenphones.mo...eAutoLaunch.ocx
O16 - DPF: {59F156FC-9BC4-11D5-B0A5-0060085A719D} (Opalplayerx5 Control) - http://opal.pascocou...palplayerx5.cab
O16 - DPF: {5A66E13A-311D-488B-828D-DDDF52EFB636} (strprint.trprints) - https://partnering.o...scriptPrint.CAB
O16 - DPF: {615F158E-D5CA-422F-A8E7-F6A5EED7063B} (Bejeweled Control) - http://www.worldwinn...d/bejeweled.cab
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://www.maricopa....in/mgaxctrl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.mi...b?1188400976781
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.mi...b?1188400848296
O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://www.kw.com/li...geUploader4.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamesp...nch/alaunch.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinn...ed/wwlaunch.cab
O16 - DPF: {8AA1AE9E-9FB0-41B3-8911-89A1068A7FD1} (Installer Class) - https://www25.wirele...SyncInstall.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} - http://www.installen...gine/isetup.cab
O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} - http://www.linksysfi...ll/gtdownls.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real...ArcadeRdxIE.cab
O16 - DPF: {C5326A4D-E9AA-40AD-A09A-E74304D86B47} (DinerDash Control) - http://www.worldwinn...h/dinerdash.cab
O16 - DPF: {CAFEEFAC-0014-0001-0002-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1) -
O16 - DPF: {CF392BE0-B84F-46E9-BDA9-845119819119} (IPAQSelfHelp Class) - http://isupport4.hp....SPEIPAQTool.CAB
O16 - DPF: {CF969D51-F764-4FBF-9E90-475248601C8A} (FamilyFeud Control) - http://www.worldwinn.../familyfeud.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/p...t/msnchat45.cab
O16 - DPF: {F7A05BAC-9778-410A-9CDE-BFBD4D5D2B7F} (iPIX Media Send Class) - http://216.249.24.62...geWell-ipix.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logme...ivex/RACtrl.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: LMIinit - C:\WINDOWS\SYSTEM32\LMIinit.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: ASF Agent (ASFAgent) - Intel Corporation - C:\Program Files\Intel\ASF Agent\ASFAgent.exe
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Iap - Dell Computer Corporation - C:\Program Files\Dell\OpenManage\Client\Iap.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: LiveShare P2P Server (RoxLiveShare) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxLiveShare.exe
O23 - Service: RoxMediaDB - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exe
O23 - Service: RoxUpnpRenderer (RoxUPnPRenderer) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCom\RoxUpnpRenderer.exe
O23 - Service: RoxUpnpServer - Sonic Solutions - C:\Program Files\Roxio\Easy Media Creator 8\Digital Home\RoxUpnpServer.exe
O23 - Service: Roxio Hard Drive Watcher (RoxWatch) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

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Hi, jmcconkey

Welcome.

Lets take a deeper look.

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

• Please, never rename Combofix unless instructed.
• Close any open browsers.
• Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  

  -----------------------------------------------------------

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    

    -----------------------------------------------------------

  • Close any open browsers.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

  -----------------------------------------------------------

• Double click on combofix.exe & follow the prompts.
• When finished, it will produce a report for you.
• Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

[JSntgRvr]

Hi, jmcconkey

Welcome.

Lets take a deeper look.

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

• Please, never rename Combofix unless instructed.
• Close any open browsers.
• Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  

  -----------------------------------------------------------

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    

    -----------------------------------------------------------

  • Close any open browsers.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

  -----------------------------------------------------------

• Double click on combofix.exe & follow the prompts.
• When finished, it will produce a report for you.
• Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

[jmcconkey]

Hi, thanks for the reply. I know you are all busy over there.

Ok, I downloaded and ran combofix and the log is below as well as a new hijack this log. Also, I noticed that when I am having internet issues, it seems that in the task manager the csrss.exe file has a large number of I/O reads, like over 500,000 and I see Outlook has a large number of I/O writes. If I reboot it tends to allow me to access the internet for a short time. Not sure if this is an indication of something or not?

____________________________________________
____________________________________________


ComboFix 08-03-01.3 - donkey 2008-03-02 7:55:52.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1580 [GMT -5:00]
Running from: C:\Documents and Settings\donkey\Desktop\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
C:\Documents and Settings\donkey\Application Data\inst.exe
C:\Documents and Settings\donkey\g2mdlhlpx.exe
C:\Program Files\FunWebProducts
C:\Program Files\MyWebSearch
C:\Program Files\Uninstall Fun Web Products.dll
C:\WINDOWS\system32\_000012_.tmp.dll
C:\WINDOWS\system32\Cache
C:\WINDOWS\system32\f02WtR

----- BITS: Possible infected sites -----

hxxp://wellsworldweb.org
.
((((((((((((((((((((((((( Files Created from 2008-02-02 to 2008-03-02 )))))))))))))))))))))))))))))))
.

2008-02-25 13:37 . 2008-02-25 13:46 <DIR> d-------- C:\Documents and Settings\donkey\Application Data\BitTorrent
2008-02-25 13:36 . 2008-02-25 13:36 <DIR> d-------- C:\Program Files\DNA
2008-02-25 13:36 . 2008-02-26 10:18 <DIR> d-------- C:\Documents and Settings\donkey\Application Data\DNA
2008-02-25 12:53 . 2008-02-25 12:53 <DIR> d-------- C:\Program Files\Common Files\PocketSoft
2008-02-25 12:52 . 2008-02-25 12:52 <DIR> d-------- C:\Program Files\DistCopy214
2008-02-25 12:52 . 2008-02-25 12:52 <DIR> d-------- C:\Lotus
2008-02-25 12:51 . 2008-02-25 12:51 <DIR> d-------- C:\GameSpy Arcade Setup
2008-02-25 12:51 . 2008-02-25 12:51 <DIR> d-------- C:\answer
2008-02-25 09:05 . 2008-02-25 12:53 <DIR> d-------- C:\ComboFix(2)
2008-02-23 10:45 . 2008-02-25 12:54 <DIR> d-------- C:\Program Files\uTorrent
2008-02-23 10:45 . 2008-02-25 12:54 <DIR> d-------- C:\Documents and Settings\donkey\Application Data\uTorrent
2008-02-16 11:20 . 2007-10-12 15:14 3,734,536 --a------ C:\WINDOWS\SYSTEM32\d3dx9_36.dll
2008-02-16 11:20 . 2007-10-12 15:14 1,374,232 --a------ C:\WINDOWS\SYSTEM32\D3DCompiler_36.dll
2008-02-16 11:20 . 2007-10-02 09:56 444,776 --a------ C:\WINDOWS\SYSTEM32\d3dx10_36.dll
2008-02-16 11:20 . 2007-10-22 03:39 267,272 --a------ C:\WINDOWS\SYSTEM32\xactengine2_10.dll
2008-02-10 07:44 . 2008-02-10 07:44 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\RoboForm
2008-02-10 07:42 . 2008-02-10 07:42 <DIR> d-------- C:\Program Files\Siber Systems
2008-02-09 17:05 . 2008-02-27 09:55 54,156 --ah----- C:\WINDOWS\QTFont.qfn
2008-02-09 17:05 . 2008-02-09 17:05 1,409 --a------ C:\WINDOWS\QTFont.for
2008-02-09 10:13 . 2008-02-09 10:13 <DIR> d-------- C:\Program Files\Disney
2008-02-03 12:33 . 2008-02-03 12:33 249,856 --------- C:\WINDOWS\Setup1.exe
2008-02-03 12:32 . 2008-02-03 12:32 73,216 --a------ C:\WINDOWS\ST6UNST.EXE
2008-02-02 12:29 . 2008-02-02 12:29 585,728 --a------ C:\WINDOWS\SYSTEM32\bsratswf.dll
2008-02-02 12:29 . 2008-02-02 12:29 147,456 --a------ C:\WINDOWS\SYSTEM32\bsratwmv.dll
2008-02-02 12:29 . 2008-02-02 12:29 2,048 --a------ C:\WINDOWS\SYSTEM32\Tr_sttool.dat
2008-02-02 12:28 . 2008-02-18 09:05 <DIR> d-------- C:\Program Files\Bulent's Screen Recorder 4
2008-02-02 12:15 . 2008-02-02 12:15 <DIR> d-------- C:\Documents and Settings\donkey\Application Data\vlc

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-03-02 12:40 --------- d-----w C:\Program Files\LogMeIn
2008-02-25 17:59 --------- d-----w C:\Program Files\SUPERAntiSpyware
2008-02-25 17:54 --------- d-----w C:\Program Files\Symantec AntiVirus
2008-02-25 15:43 --------- d-----w C:\Documents and Settings\donkey\Application Data\SUPERAntiSpyware.com
2008-02-25 15:39 --------- d-----w C:\Program Files\Common Files\Wise Installation Wizard
2008-02-24 14:50 --------- d-----w C:\Documents and Settings\donkey\Application Data\Vso
2008-02-16 16:17 --------- d--h--w C:\Program Files\InstallShield Installation Information
2008-02-02 16:32 --------- d-----w C:\Program Files\Screen Recorder
2008-01-29 14:32 --------- d-----w C:\Program Files\MSECache
2008-01-28 02:27 --------- d-----w C:\Documents and Settings\donkey\Application Data\WinPatrol
2008-01-28 02:16 --------- d-----w C:\Documents and Settings\All Users\Application Data\FunGames
2008-01-27 21:37 --------- d-----w C:\Program Files\Eusing Free Registry Cleaner
2008-01-27 21:02 --------- d-----w C:\Program Files\Common Files\AOL
2008-01-27 20:36 --------- d-----w C:\Program Files\Monopoly Here & Now Edition
2008-01-27 20:16 --------- d-----w C:\Program Files\Pinnacle
2008-01-27 20:14 --------- d-----w C:\Program Files\XBC
2008-01-27 20:10 --------- d-----w C:\Documents and Settings\All Users\Application Data\AOL
2008-01-27 20:07 81,920 ----a-w C:\Documents and Settings\donkey\Application Data\ezpinst.exe
2008-01-27 20:07 47,360 ----a-w C:\Documents and Settings\donkey\Application Data\pcouffin.sys
2008-01-27 20:02 --------- d-----w C:\Program Files\Replay Converter
2008-01-27 20:02 --------- d-----w C:\Documents and Settings\donkey\Application Data\GeoVid
2008-01-27 19:57 --------- d-----w C:\Program Files\Viewpoint
2008-01-27 19:57 --------- d-----w C:\Program Files\Citrix
2008-01-27 19:57 --------- d-----w C:\Documents and Settings\All Users\Application Data\Viewpoint
2008-01-27 19:55 --------- d-----w C:\Program Files\Microsoft ActiveSync
2008-01-27 19:54 --------- d-----w C:\Program Files\webcamXP
2008-01-27 19:53 --------- d-----w C:\Documents and Settings\donkey\Application Data\RipIt4Me
2008-01-27 19:52 --------- d-----w C:\Program Files\GameSpy Arcade
2008-01-27 19:51 --------- d-----w C:\Program Files\Yahoo!
2008-01-27 19:51 --------- d-----w C:\Program Files\Sytexis Software
2008-01-27 19:46 --------- d-----w C:\Program Files\Google
2008-01-27 18:33 --------- d--h--r C:\Documents and Settings\All Users\Application Data\yahoo!
2008-01-27 18:15 --------- d-----w C:\Program Files\123 DVD Clone
2008-01-27 16:33 --------- d-----w C:\Documents and Settings\All Users\Application Data\SlySoft
2008-01-27 16:14 --------- d-----w C:\Documents and Settings\All Users\Application Data\Elaborate Bytes
2008-01-07 02:52 --------- d-----w C:\Documents and Settings\All Users\Application Data\FLEXnet
2008-01-06 17:14 --------- d-----w C:\Program Files\Norton Security Scan
2008-01-04 12:14 --------- d-----w C:\Program Files\Microsoft IntelliPoint
2008-01-03 22:07 --------- d-----w C:\Documents and Settings\donkey\Application Data\PlayFirst
2008-01-03 22:07 --------- d-----w C:\Documents and Settings\All Users\Application Data\PlayFirst
2008-01-03 21:19 --------- d---a-w C:\Documents and Settings\All Users\Application Data\TEMP
2007-12-17 22:09 256 ----a-w C:\Documents and Settings\donkey\pool.bin
2004-01-23 21:23 66,256 ----a-w C:\Documents and Settings\donkey\Application Data\GDIPFONTCACHEV1.DAT
2003-03-27 22:48 1,998 --sha-w C:\WINDOWS\rreg32.dll
2004-08-04 07:56 50,688 --sh--w C:\WINDOWS\twain_32.dll
2003-03-27 22:48 2,745 --sha-w C:\WINDOWS\utapi32.dll
2004-08-04 07:56 54,784 --sh--w C:\WINDOWS\SYSTEM32\msvcirt.dll
2004-08-04 07:56 413,696 --sha-w C:\WINDOWS\SYSTEM32\msvcp60.dll
2004-08-04 07:56 11,776 --sha-w C:\WINDOWS\SYSTEM32\regsvr32.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\usrsddia]
@={A00CED49-3649-5E31-BCD9-9411B8C10B10}

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RoboForm"="C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" [2008-02-10 07:42 160592]
"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 02:56 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSConfig"="C:\Documents and Settings\donkey\Desktop\msconfig.exe" [2002-08-29 06:00 145408]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2003-04-11 09:39 77824]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="" []

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"Ghp`amfUbrhLds"= 0 (0x0)

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]
"NoToolbarCustomize"= 0 (0x0)
"Mn@iboddPubswLfov"= 0 (0x0)
"Mn@mlrf"= 0 (0x0)
"MnOndNeg"= 0 (0x0)
"MnQtm"= 0 (0x0)
"NoLogOff"= 0 (0x0)

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\LMIinit]
LMIinit.dll 2007-11-22 07:42 87352 C:\WINDOWS\SYSTEM32\LMIinit.dll

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Acrobat Speed Launcher.lnk]
backup=C:\WINDOWS\pss\Adobe Acrobat Speed Launcher.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Acrobat Synchronizer.lnk]
backup=C:\WINDOWS\pss\Adobe Acrobat Synchronizer.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^eFax Tray Menu 4.0.lnk]
backup=C:\WINDOWS\pss\eFax Tray Menu 4.0.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=C:\WINDOWS\pss\HP Digital Imaging Monitor.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Image Zone Fast Start.lnk]
path=C:\Documents and Settings\All Users\Start Menu\Programs\Startup\HP Image Zone Fast Start.lnk
backup=C:\WINDOWS\pss\HP Image Zone Fast Start.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
backup=C:\WINDOWS\pss\Microsoft Office.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^QuickBooks Update Agent.lnk]
backup=C:\WINDOWS\pss\QuickBooks Update Agent.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Wireless Sync Client.lnk]
backup=C:\WINDOWS\pss\Wireless Sync Client.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^donkey^Start Menu^Programs^Startup^AOL OpenRide.lnk]
backup=C:\WINDOWS\pss\AOL OpenRide.lnkStartup

[HKLM\~\startupfolder\C:^Documents and Settings^donkey^Start Menu^Programs^Startup^BadBlue.lnk]
backup=C:\WINDOWS\pss\BadBlue.lnkStartup

[HKLM\~\startupfolder\C:^Documents and Settings^donkey^Start Menu^Programs^Startup^Registration-InstantCopy.lnk]
backup=C:\WINDOWS\pss\Registration-InstantCopy.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Acrobat Assistant 8.0]
--a------ 2007-05-10 21:46 624248 C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AdobeUpdater]
--a------ 2007-06-05 12:25 2321600 C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AnyDVD]
--a------ 2007-12-21 04:34 1649600 G:\Program Files\SlySoft\AnyDVD\AnyDVD.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BitTorrent DNA]
--a------ 2008-02-25 13:36 287040 C:\Program Files\DNA\btdna.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\C:]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\C:\WINDOWS]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\C:\WINDOWS\VCMnet11.exe]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\CardScan AutoSync]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IntelliPoint]
--a------ 2007-02-05 18:52 849280 C:\Program Files\Microsoft IntelliPoint\ipoint.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LogMeIn GUI]
--a------ 2007-04-17 13:03 63048 C:\Program Files\LogMeIn\x86\LogMeInSystray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MoneyStartUp10.0]
--a------ 2001-07-25 09:00 241714 G:\Programs\Microsoft Money\System\Activation.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\msnmsgr]
--a------ 2007-01-19 11:54 5674352 C:\Program Files\MSN Messenger\msnmsgr.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
--a------ 2003-04-11 09:39 77824 C:\Program Files\QuickTime\qttask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RoxioDragToDisc]
--a------ 2005-10-20 20:47 1687552 C:\Program Files\Roxio\Easy Media Creator 8\Drag to Disc\DrgToDsc.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\RoxWatchTray]
--a------ 2005-10-21 15:13 163840 C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatchTray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Share-to-Web Namespace Daemon]
--a------ 2001-07-03 09:11 57344 C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Symantec AntiVirus]
--a------ 2004-03-12 15:18 124128 C:\Program Files\Symantec AntiVirus\VPTray.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\TkBellExe]
--a------ 2004-07-27 08:36 180269 C:\Program Files\Common Files\Real\Update_OB\realsched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\UpdReg]
--a------ 2000-05-11 02:00 90112 C:\WINDOWS\UpdReg.EXE

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Yahoo! Pager]
--a------ 2007-08-30 16:43 4670704 C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"C:\\Program Files\\AIM95\\aim.exe"=
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"G:\\Program Files\\LimeWire\\LimeWire.exe"=
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"=
"C:\\Program Files\\Internet Explorer\\iexplore.exe"=
"C:\\WINDOWS\\SYSTEM32\\rtcshare.exe"=
"G:\\Program Files\\RedlightCenter\\RedLightCenter\\Redlightcenter.exe"=
"C:\\Program Files\\DNA\\btdna.exe"=
"C:\\Program Files\\Roxio\\Easy Media Creator 8\\Digital Home\\RoxUpnpServer.exe"=

R1 Cinemsup;Cinemsup;C:\WINDOWS\system32\drivers\Cinemsup.sys [2003-12-19 01:00]
R2 ASFAgent;ASF Agent;C:\Program Files\Intel\ASF Agent\ASFAgent.exe [2002-05-08 10:51]
R2 LMIRfsDriver;LogMeIn Remote File System Driver;C:\WINDOWS\system32\drivers\LMIRfsDriver.sys [2007-04-05 10:55]
R2 NetAlrt;NetAlrt;C:\WINDOWS\System32\drivers\NetAlrt.sys [2002-05-07 17:05]
R2 PlatAlrt;PlatAlrt;C:\WINDOWS\System32\drivers\PlatAlrt.sys [2002-05-07 17:06]
R3 usbprint;Microsoft USB PRINTER Class;C:\WINDOWS\system32\DRIVERS\usbprint.sys [2004-08-04 01:01]
S1 lkbdhlpr;Logitech Keyboard Class Helper Driver;C:\WINDOWS\system32\Drivers\lkbdhlpr.sys []
S2 LMIInfo;LogMeIn Kernel Information Provider;C:\Program Files\LogMeIn\x86\RaInfo.sys [2007-04-17 13:00]
S2 pciinfo;HP Pci Information;C:\DOCUME~1\donkey\LOCALS~1\Temp\ipaqhpdom\pciinfo.sys []
S3 ham50;Intel V92 HaM Data Fax Voice;C:\WINDOWS\system32\DRIVERS\IntelH51.sys [2001-08-03 12:50]
S3 NMSCFG;NIC Management Service Configuration Driver;C:\WINDOWS\System32\drivers\NMSCFG.SYS [2002-07-30 17:15]
S3 NMSSvc;Intel® NMS;C:\WINDOWS\System32\NMSSvc.exe [2002-07-30 17:15]
S3 RegGuard;RegGuard;C:\WINDOWS\system32\Drivers\regguard.sys [2006-07-23 16:59]
S3 WUSB54GPV4SRV;Linksys Home Wireless-G USB Adaptor Driver;C:\WINDOWS\system32\DRIVERS\rt2500usb.sys [2005-11-17 04:42]
S3 XIRLINK;IBM PC Camera;C:\WINDOWS\system32\DRIVERS\C-itnt.sys [2002-03-12 20:50]

.
Contents of the 'Scheduled Tasks' folder
"2008-02-29 22:15:00 C:\WINDOWS\Tasks\1-Click Maintenance.job"
- C:\Program Files\TuneUp Utilities 2006\SystemOptimizer.exe
"2008-03-02 07:29:00 C:\WINDOWS\Tasks\MP Scheduled Scan.job"
- C:\Program Files\Windows Defender\MpCmdRun.exe
.
**************************************************************************

catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-03-02 08:02:27
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-03-02 8:04:05
ComboFix-quarantined-files.txt 2008-03-02 13:03:31
ComboFix2.txt 2007-08-26 00:16:23


________________________________
________________________________

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:31:14 AM, on 3/2/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Roxio\Easy Media Creator 8\Digital Home\RoxUpnpServer.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.c...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.c...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O4 - HKLM\..\Run: [MSConfig] C:\Documents and Settings\donkey\Desktop\msconfig.exe /auto
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] (User 'Default user')
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O8 - Extra context menu item: Save Image - res://C:\Program Files\Picture Ace Lite\PictureAceLite.exe/130
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: (no name) - {BC8FABCD-8649-4eef-89DB-C012144ADFB1} - C:\Program Files\Picture Ace Lite\PictureAceLite.exe (HKCU)
O9 - Extra 'Tools' menuitem: Picture Ace Lite - {BC8FABCD-8649-4eef-89DB-C012144ADFB1} - C:\Program Files\Picture Ace Lite\PictureAceLite.exe (HKCU)
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O15 - Trusted Zone: *.loopnet.com
O15 - Trusted Zone: *.mfr.mlxchange.com
O15 - Trusted Zone: mfr.mlxchange.com
O16 - DPF: ConferenceRoom Java Client - http://hotwired3.tec...000/java/cr.cab
O16 - DPF: Video Poker - http://download.game...ts/y/vpt0_x.cab
O16 - DPF: Web-Based Email Tools - http://email.secures...et/Download.CAB
O16 - DPF: Yahoo! Bingo - http://download.game...nts/y/xt0_x.cab
O16 - DPF: Yahoo! Blackjack - http://download.game...nts/y/jt0_x.cab
O16 - DPF: Yahoo! Checkers - http://download.game...nts/y/kt3_x.cab
O16 - DPF: Yahoo! Chinese Checkers - http://download.game...ts/y/cct0_x.cab
O16 - DPF: Yahoo! Dominoes - http://download.game...ts/y/dot8_x.cab
O16 - DPF: Yahoo! Gin - http://download.game...nts/y/nt1_x.cab
O16 - DPF: Yahoo! Pool 2 - http://download.game...ts/y/pote_x.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemyfi...oad/tgctlcm.cab
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell....iler/SysPro.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {1A1F56AA-3401-46F9-B277-D57F3421F821} (FunGamesLoader Object) - http://gsn.worldwinn...GamesLoader.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfar...p1.0.0.15-3.cab
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} - http://a516.g.akamai...cat-no-eula.cab
O16 - DPF: {284DAE3C-A691-11D3-AD58-00E0B8107A24} (SISCtrl Class) - http://mfr.mlxchange...ontrol/SISC.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {33E54F7F-561C-49E6-929B-D7E76D3AFEB1} (Pool Control) - http://www.worldwinn...0/pool/pool.cab
O16 - DPF: {3DCEC959-378A-4922-AD7E-FD5C925D927F} (Disney Online Games ActiveX Control) - http://disney.go.com...OnlineGames.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace....ploader1005.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-48.cab
O16 - DPF: {59D04288-805E-4D43-BE09-83B1083E9E1E} (IUpdateAutoLaunch Control) - http://idenphones.mo...eAutoLaunch.ocx
O16 - DPF: {59F156FC-9BC4-11D5-B0A5-0060085A719D} (Opalplayerx5 Control) - http://opal.pascocou...palplayerx5.cab
O16 - DPF: {5A66E13A-311D-488B-828D-DDDF52EFB636} (strprint.trprints) - https://partnering.o...scriptPrint.CAB
O16 - DPF: {615F158E-D5CA-422F-A8E7-F6A5EED7063B} (Bejeweled Control) - http://www.worldwinn...d/bejeweled.cab
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://www.maricopa....in/mgaxctrl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.mi...b?1188400976781
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.mi...b?1188400848296
O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://www.kw.com/li...geUploader4.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamesp...nch/alaunch.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinn...ed/wwlaunch.cab
O16 - DPF: {8AA1AE9E-9FB0-41B3-8911-89A1068A7FD1} (Installer Class) - https://www25.wirele...SyncInstall.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} - http://www.installen...gine/isetup.cab
O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} - http://www.linksysfi...ll/gtdownls.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real...ArcadeRdxIE.cab
O16 - DPF: {C5326A4D-E9AA-40AD-A09A-E74304D86B47} (DinerDash Control) - http://www.worldwinn...h/dinerdash.cab
O16 - DPF: {CAFEEFAC-0014-0001-0002-ABCDEFFEDCBA} (Java Runtime Environment 1.4.1) -
O16 - DPF: {CF392BE0-B84F-46E9-BDA9-845119819119} (IPAQSelfHelp Class) - http://isupport4.hp....SPEIPAQTool.CAB
O16 - DPF: {CF969D51-F764-4FBF-9E90-475248601C8A} (FamilyFeud Control) - http://www.worldwinn.../familyfeud.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/p...t/msnchat45.cab
O16 - DPF: {F7A05BAC-9778-410A-9CDE-BFBD4D5D2B7F} (iPIX Media Send Class) - http://216.249.24.62...geWell-ipix.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logme...ivex/RACtrl.cab
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: ASF Agent (ASFAgent) - Intel Corporation - C:\Program Files\Intel\ASF Agent\ASFAgent.exe
O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Iap - Dell Computer Corporation - C:\Program Files\Dell\OpenManage\Client\Iap.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Intel® NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: RoxMediaDB - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exe
O23 - Service: RoxUpnpRenderer (RoxUPnPRenderer) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCom\RoxUpnpRenderer.exe
O23 - Service: RoxUpnpServer - Sonic Solutions - C:\Program Files\Roxio\Easy Media Creator 8\Digital Home\RoxUpnpServer.exe
O23 - Service: Roxio Hard Drive Watcher (RoxWatch) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O24 - Desktop Component 0: (no name) - (no file)
O24 - Desktop Component 1: (no name) - (no file)
O24 - Desktop Component 2: (no name) - file:///C:/DOCUME~1/donkey/LOCALS~1/Temp/msohtml1/01/clip_image002.jpg

--
End of file - 16826 bytes

[JSntgRvr]

There are some suspicious files that I would like to take a look at:

Set Explorer to view Hidden Files and Folders:

• Right-click your Start button and go to "Explore".
• Select Tools from the menu
• Select Folder Options
• Select the View tab
• Click on Show all Files and Folders
• Select Apply to All Folders | Yes | Apply | OK.

Please go here:
The Spy Killer Forum

• Click on "New Topic"
• Put your name, e-mail address, and this as the title: "Requested By JSntgRvr"
• Put a link to this thread in the description box.
• Then next to the file box, at the bottom, click the browse button, then navigate to this file:
  
  
  • C:\WINDOWS\SYSTEM32\bsratswf.dll
• Click Open.
• Press the more attachments button .
• click the browse button, then navigate to this file:
  
  
  • C:\WINDOWS\SYSTEM32\bsratwmv.dll
• Click Open.
• Press the more attachments button .
• click the browse button, then navigate to this file:
  
  
  • C:\WINDOWS\SYSTEM32\Tr_sttool.dat
• When all the files are listed in the window Click Post.

Set Explorer to Defaults:

• Right-click your Start button and go to "Explore".
• Select Tools from the menu
• Select Folder Options
• Select the View tab
• Click on Restore Defaults
• Select Apply to All Folders | Yes | Apply | OK.

You wont be able to see if the files are uploaded. Let me know when done so I can check it for you.

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy&Paste the entire report in your next reply.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

[jmcconkey]

ok, I posted the files requested on "The Spy Killer Forum".

Also, as requested I downloaded and ran the Malwarebytes pgm, the log is below.

Over the weekend I performed an extra step to make sure the internet issue was not the ethernet card on my PC, I installed a new card that I had, and I still have the same issue, so its not hardware.

Let me know what you find out about those files.

Malwarebytes' Anti-Malware 1.05
Database version: 442

Scan type: Quick Scan
Objects scanned: 36222
Time elapsed: 29 minute(s), 44 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 13
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\cpbrkpie.coupon6ctrl.1 (Adware.CouponBar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{9522b3fb-7a2b-4646-8af6-36e7f593073c} (Adware.CouponBar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a85a5e6a-de2c-4f4e-99dc-f469df5a0eec} (Adware.CouponBar) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a4730ebe-43a6-443e-9776-36915d323ad3} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{2e9937fc-cf2f-4f56-af54-5a6a3dd375cc} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{741de825-a6f0-4497-9aa6-8023cf9b0fff} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\xpre (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Fun Web Products (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\cpbrkpie.ocx (Adware.CouponBar) -> Quarantined and deleted successfully.
C:\WINDOWS\INF\ultra.PNF (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\ClickToFindandFixErrors_4.ico (Malware.Trace) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\ClickToFindandFixErrors_US.ico (Malware.Trace) -> Quarantined and deleted successfully.

[JSntgRvr]

Hi, jmcconkey

I have scanned the files uploaded and they resulted negative. There seems no other malware in those logs.

You must test the computer with your Antivirus and Firewall disabled, as it seems like it is something attempting to block your connection. Most likely, these could be the reason.

Let me know the outcome.

Edited by JSntgRvr, 03 March 2008 - 03:19 PM.

[jmcconkey]

I tested it the way you asked, and that did not help. I found a thread on another website and ran a malware cleaning program they reccomended, and it fixed it. I don't know what the malware was, but its working now.

Thanks for your help.

[JSntgRvr]

I tested it the way you asked, and that did not help. I found a thread on another website and ran a malware cleaning program they reccomended, and it fixed it. I don't know what the malware was, but its working now.

Thanks for your help.

For the future, can you share the information about the "malware cleaning program they recommended" to treat this type of problems?

[JSntgRvr]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.