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virus removal


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#1
Annette Boney

Annette Boney

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have this trojan virus for the last few days and it is really starting to get on my nerves. it is the trojan horse downloader.delf.AUZ and it is affecting the windows\system32\cryptex.dll file. I have tried using virus removal tools to delete this, they don't work, I have tried manual removal, that don't work either. I need your help fast.
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#2
Ztruker

Ztruker

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Hi Annette, welcome to G2G.

I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum. If you are unable to run and/or post a HJT log, then post that in your initial post in the topic you create in that forum.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
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