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Earthlink keeps trying to install Itself


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#1
Naree

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Hello!
I need some help.
A long time ago I had earthlink, both Dial-Up and DSL.
I now have comcast, so I wish to be rid of Earthlink. But when windows loads up, I get a Windows Installer pop-up that tries to install their Total Access Core Applications, it also pops up in other circumstances, like using Internet Explorer (I use Fire Fox.)
Worse, It requires their CD, which I have lost.
I deleted EVERYTHING of Earthlink I could find, but it persists, help please?

Edited by Naree, 25 February 2008 - 08:30 PM.

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#2
Matt Brownn

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look in the add remove programs in control panel or look in your program files and look for a Earthlink folder and delete it... the only two things i can really think of besides formatting to get rid of EVERYTHING.
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#3
Naree

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look in the add remove programs in control panel or look in your program files and look for a Earthlink folder and delete it... the only two things i can really think of besides formatting to get rid of EVERYTHING.

That is what I did. I can't find a trace of it.
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#4
Matt Brownn

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hmm if it is no where to be found you can either do a system restore to before you installed it OR you can reinstall Windows. either way you will lose all your programs. i can't think of a better way i'm pretty sure that there is someone else that can better assist you though. Sorry I can't really help.
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#5
Major Payne

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Download and run CCleaner. You may have some Registry keys that need removing. Make sure you click OK when CCleaner asks if you want to make a Registry backup.

Ron

Edited by Major Payne, 25 February 2008 - 09:33 PM.

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#6
Naree

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Hmmm, well I did run CCleaner, and though I'm not sure I used it right, I ran the registry scanner, and fixed everything.
Doesn't seem at this point to have solved my problem.
What could make Windows Installer want to install EarthLink whenever Windows starts up?
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#7
Major Payne

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Go to Start, Run and type in msconfig. Select Services tab. Check the box at bottom to "Hide All Micro$oft Services". Look through the list and uncheck any related Earthlink service. Then select Startup tab and look through list for any related Earthlink set to start at boot up. Uncheck boxe(s) if any. Note command path and/or Registry key path. These you can use to look for entries in Windows Explorer or using the regedit program if a Registry key.

Maybe one of these on this Earthlink Search page will fit your problem.

Possibly one of these four methods will help if the suggestions above don't.

Ron
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#8
Naree

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I went into the Registry Edit and searched earth (As In earthlink) And found this:

NAME TYPE DATA

(defult) REG_SZ (Value Not Set)

1 REG_SZ EarthLink;1

DiskPrompt REG_SZ [1]

MediaPackage REG_SZ \Windows\access\


May something here have something to do with it, such as "1" or "DiskPrompt"?
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#9
Major Payne

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Easiest way to find out is to do a complete backup of the Registry and set that data value to 0 and reboot.

Ron

Edited by Major Payne, 26 February 2008 - 03:27 PM.

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#10
Naree

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So how do I back it up,
What can go wrong,
and if something does go wrong, how do I fix it?
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#11
Ztruker

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An excellent way to do this is to install ERUNT. Let it add an entry to your Start menu during the install process. That will allow ERUNT to backup your registry each time you boot. It only takes a few seconds and has no real impact on boot time. Run ERUNT immediately after installing it to create a full registry backup.

To restore a registry backup, go to the \Windows\ERDNT folder, Choose the backup you want to restore and double click on it's erdnt.exe.
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#12
Naree

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What are the chances doing this will harm my PC?
The files appear in the "Media" file, under "Products", which is under "Installer", which is under "H_KEY_CLASSES_ROOT"
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#13
Ztruker

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About zero, but that is why ERUNT is so nice. If you do something wrong, you can restore the reg backup easily, even f4rom the Recovery Console if needed.
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#14
Naree

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About zero, but that is why ERUNT is so nice. If you do something wrong, you can restore the reg backup easily, even f4rom the Recovery Console if needed.


But I don't have any boot disks or anything.


I just tried it, and it didn't do anything. (Make the Values 0).

Edited by Naree, 28 February 2008 - 01:58 PM.

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#15
Ztruker

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When you used regedit to search for earth, did you repeat the search until none were found? Just press F3 to do this.

A much easier way to search the registry is to use RegSeeker. Use it's Find in registry feature to locate all instances of earth.
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