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Windows Boot Up Problem


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#1
mhilliard_13

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i have a compaq computer
and when i turn it on, it won't go past the compaq screen
what do i do? i have windows 98, btw
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#2
pip22

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Welcome to the forum, mhilliard 13

Mmm - quite some time since I used to 98, but If you hold down 'F8' as soon as you turn on the PC you should get the option to "Start Windows in Safe Mode" -- highlight that option and press 'Enter'.

Safe-mode Windows will look very weird, big icons etc., but that's normal because your graphics card can't work properly in safe mode. Many other devices won't work in safe-mode either but that's normal too. It's just a mode which allows you to get into Windows to remove any drivers or software which you recently installed when the problem began because very probably it is the cause of it.

If you can't think of any recently-installed software which could have caused it, it may be faulty hardware and you''ll need to take the PC into a repair shop if you aren't knowledgeable enough to tackle it yourself. Don't go blindly poking around inside the system box -- not only is this potentially dangerous to you but you could do more harm than good.

Edited by pip22, 27 February 2008 - 05:39 AM.

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#3
mhilliard_13

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Welcome to the forum, mhilliard 13

Mmm - quite some time since I used to 98, but If you hold down 'F8' as soon as you turn on the PC you should get the option to "Start Windows in Safe Mode" -- highlight that option and press 'Enter'.

Safe-mode Windows will look very weird, big icons etc., but that's normal because your graphics card can't work properly in safe mode. Many other devices won't work in safe-mode either but that's normal too. It's just a mode which allows you to get into Windows to remove any drivers or software which you recently installed when the problem began because very probably it is the cause of it.

If you can't think of any recently-installed software which could have caused it, it may be faulty hardware and you''ll need to take the PC into a repair shop if you aren't knowledgeable enough to tackle it yourself. Don't go blindly poking around inside the system box -- not only is this potentially dangerous to you but you could do more harm than good.



Hmm, thanks! I'll give that a try tomorrow.
I'll be sure to post back w/ update. I hope you reply back when i do. :)

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#4
Neil Jones

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If it won't go past the Compaq screen, you have more serious issues, most likely a hard drive failure.
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#5
mhilliard_13

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If it won't go past the Compaq screen, you have more serious issues, most likely a hard drive failure.

any way to check that? :)
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#6
Neil Jones

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Take the side off the case, unplug the hard drive (obviously with the computer not switched on) and if it goes straight through quickly, hard drive is the problem.
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#7
stupidhomer

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It could also be because the memory isn't correct, it happened to me when the memory(RAM) was messed up.
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