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software not working

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I tried using both of these programs to make a movie of photos and a couple video clips, but as soon as I start using them, I get either "this program has encountered an error and needs to close" or a "this programs is not responding" error. I have run Spybot Search & Destroy, McAfee Virus Scan is running, I've done a defrag, and have even uninstalled the software and reinstalled it, but it continues to happen. I've tried for 2 days now to put this thing together, and have been unsuccessful. The strange thing is that it is happening on both of my computers - desktop and laptop, so using another machine isn't even an option. What could be going on? It never shows a virus or any spyware. I've run out of options and would appreciate any help you could give me.

Thank you very much.

S. Gilson
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