[woodyt]

I am using a HP Pavilion 520C unit , On booting the machine, instead of automatically going into windows , the machine is asking for an internal user name and password , which was put there by the person assembling the machine . I can't get into MMC console to restore or repair. I can get to the internet and can read certain files on my desktop. Any suggestions on how to fix will be appreciated !!

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not sure where you want to go here.....

If its asking for a different person, and then it logs in, you're looking at his desktop, not yours.

In control panel, users, how many users do you see.?

[gerryf]

not sure where you want to go here.....

If its asking for a different person, and then it logs in, you're looking at his desktop, not yours.

In control panel, users, how many users do you see.?

[woodyt]

What I am saying is , somehow my startup routine became coruputed and instead of automatically starting up my windows routine , it's asking me for a user ID and password. This user ID and Password is used by the technician when they are assembling the HP unit. So I have no Idea of what it is and how to get around it. If I just hit enter , the system goes into windows but the toolbar on the bottom of my screen is blank. The system won't allow me to get into the MMC console .

[Carmine RJNL]

well, most likely they set an administrator user and password.. try some of the obvious such as..

user: admin
pass: your cpu's s/n

was the computer fixed or did you just buy it like that? did you try just putting admin and blank for the password? Maybe they just set it so it asks for login upon startup but you dont really need a user and password.

sorry, I didnt really get what you were looking for but I hope it helps.

Edited by Carmine RJNL, 23 April 2005 - 11:24 AM.