[blackstone]

I lost my internet connection and when using support I was prompted to do Start--->Run and type "cmd".
I get an error on any commands.
For example "ipconfig is not recognized as an internal or external command, operable program or batch file"
I just did a system restore but that didn't seem to fix it.
Obviously I got a connection but I'm using my kids' computer.

Thanks in advance.
Larry

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A full re-install of Windows (using Recovery CD if that's all you have) may be necessary.

[pip22]

A full re-install of Windows (using Recovery CD if that's all you have) may be necessary.

[blackstone]

Thanks for thr response
I'm holding that as a last resort.
The last time I did that, I lost everything on my kids' computer
I am getting ready for a full back up
Larry

[wannabe1]

Hello blackstone...

Let's explore this issue a little further. Can you use the "Run" command by clicking on the Start button and choosing "Run"? If yes, type regedit in the "Open" field and click "Ok". Does the Registry Editor open?

wannabe1

[blackstone]

Thank you
Regedit runs.
I can access "run"
In particular, "cmd" is where nothing shows
I have regedit open, now

Edited by blackstone, 28 February 2008 - 11:49 AM.

[wannabe1]

Great...let's look at a couple of settings and see if you have an association issue.

In the left pane of Registry Editor, expand (click +) HKEY_CLASSES_ROOT and click on .exe

The values in the right pane for this key should be as follows:

(Default) = exefile
Content Type = application/x-msdownload

Is this what you find?

[blackstone]

That is exactly what I have

[wannabe1]

Good.

Close Registry Editor. Navigate to C:Windows\System32. Open System32 and locate the cmd icon. Is it shown as cmd.exe or cmd.com? You may have to right click on it and choose "Properties" to see the extension.

[blackstone]

Appreciate your help
It shows cmd32.exe

[wannabe1]

Not good...your machine has a malware infection. There should not be a cmd32.exe file in the system32 folder...or any other folder. This is the source of your problem at the moment and we need to get that taken care of before we can continue.

Please go to the Malware Forum and follow the instructions you'll find there.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- post a hijackthis log in THAT forum. Do Not reply to or "bump" your own topic...if it shows a reply, it may be overlooked as one that is being worked on.

Post a log, then give me a link to your topic there and I'll see if I can get someone to look at the log to verify my suspicions.

[blackstone]

As a matter of course, I do a lot of the stuff that is in that thread.
My version od Superantispyware is a little dated and I can't update anything.
I wanted to run it yesterday but the connection problem stoppedthat.
I just ran HJT.
Should I post it now??

[wannabe1]

Yes, but in a new topic in the Malware Forum.

[blackstone]

Thanks, again for your help.

Here is the link
http://www.geekstogo...og-t189232.html

Edited by blackstone, 28 February 2008 - 12:42 PM.