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cpu usage high


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#1
mrbreeze

mrbreeze

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control panel link gone, svchost.exe cpu usage high, avg and mcafee not healing infections ... my log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:33:59 AM, on 2/29/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\alg.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\Dell AIO Printer A960\dlbfbmgr.exe
C:\Program Files\Dell AIO Printer A960\dlbfbmon.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBServerUtilityMgr.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\WINDOWS\System32\taskmgr.exe
C:\Program Files\McAfee\MSC\mcuimgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Grisoft\AVG7\avgwb.dat
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\Program Files\Grisoft\AVG7\avgw.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://tca.thecleani...y.com/Login.asp
F2 - REG:system.ini: Shell=Explorer.exe
O3 - Toolbar: Verizon SMB Toolbar - {A057A204-BACC-4D26-DFC4-79A09BF76BC9} - C:\PROGRA~1\vzsmbtb\vzsmbtb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\System32\igfxpers.exe
O4 - HKLM\..\Run: [Verizon_McciTrayApp] C:\Program Files\Verizon\McciTrayApp.exe
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [Dell AIO Printer A960] "C:\Program Files\Dell AIO Printer A960\dlbfbmgr.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [netzip] C:\WINDOWS\svzip.exe
O4 - HKLM\..\Run: [netsv32] C:\WINDOWS\sv.exe
O4 - HKLM\..\Run: [net64] C:\WINDOWS\svhoster.exe
O4 - HKLM\..\Run: [runsql] C:\WINDOWS\runsql.exe
O4 - HKLM\..\Run: [netx] C:\WINDOWS\svx.exe
O4 - HKLM\..\Run: [IEUpdate] C:\WINDOWS\System32\aaaamonn.exe
O4 - HKLM\..\Run: [netw] C:\WINDOWS\svw.exe
O4 - HKLM\..\Run: [netc] C:\WINDOWS\svc.exe
O4 - HKLM\..\Run: [UpdateWin] C:\WINDOWS\System32\asctrlsx.exe
O4 - HKLM\..\Run: [autoload] C:\Documents and Settings\John Benson\Local Settings\Application Data\cftmon.exe
O4 - HKLM\..\Run: [ntuser] C:\WINDOWS\system32\drivers\spools.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\RunServices: [IEUpdate] C:\WINDOWS\System32\aaaamonn.exe
O4 - HKLM\..\RunServices: [UpdateWin] C:\WINDOWS\System32\asctrlsx.exe
O4 - HKCU\..\Run: [IEUpdate] C:\WINDOWS\System32\aaaamonn.exe
O4 - HKCU\..\Run: [UpdateWin] C:\WINDOWS\System32\asctrlsx.exe
O4 - HKCU\..\Run: [autoload] C:\Documents and Settings\John Benson\Local Settings\Application Data\cftmon.exe
O4 - HKCU\..\Run: [ntuser] C:\WINDOWS\system32\drivers\spools.exe
O4 - HKCU\..\Run: [Spoolsv] C:\WINDOWS\System32\spoolvs.exe
O4 - HKCU\..\RunServices: [IEUpdate] C:\WINDOWS\System32\aaaamonn.exe
O4 - HKCU\..\RunServices: [UpdateWin] C:\WINDOWS\System32\asctrlsx.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [autoload] C:\Documents and Settings\LocalService.NT AUTHORITY\Local Settings\Application Data\cftmon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [autoload] C:\Documents and Settings\LocalService.NT AUTHORITY\Local Settings\Application Data\cftmon.exe (User 'Default user')
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: QuickBooks Database Server Manager.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBServerUtilityMgr.exe
O7 - HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.mi...b?1203969658359
O16 - DPF: {D6376DD2-C2BD-49B2-A1B1-138F869633F3} (ASPRO Installer Class) - http://acs.pandasoft...5/asproinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{481A323A-8F1A-43C0-A741-3E687449B596}: NameServer = 85.255.113.150,85.255.112.153
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.113.150 85.255.112.153
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.113.150 85.255.112.153
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.113.150 85.255.112.153
O20 - AppInit_DLLs: C:\WINDOWS\system32\cru629.dat
O20 - Winlogon Notify: crypt - crypts.dll (file missing)
O20 - Winlogon Notify: partnershipreg - C:\Documents and Settings\All Users.WINDOWS\Documents\Settings\partnership.dll
O20 - Winlogon Notify: WLCtrl32 - C:\WINDOWS\SYSTEM32\WLCtrl32.dll
O21 - SSODL: WinApp - {C285CF22-115F-3252-41AC-F686D912C63D} - C:\WINDOWS\System32\clipuser32.dll
O21 - SSODL: DrvMon - {85563445-e142-457d-9739-63cdcf81bc6b} - C:\WINDOWS\Installer\{85563445-e142-457d-9739-63cdcf81bc6b}\DrvMon.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Google Online Search Service - Unknown owner - C:\WINDOWS\System32\winlagons.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: NET Service - Unknown owner - C:\WINDOWS\wmssvc.exe (file missing)
O23 - Service: QuickBooks Database Manager Service (QBCFMonitorService) - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: QuickBooksDB17 - iAnywhere Solutions, Inc. - C:\PROGRA~1\Intuit\QUICKB~3\QBDBMgrN.exe
O23 - Service: Task Scheduler (Schedule) - Unknown owner - C:\WINDOWS\system32\drivers\spools.exe (file missing)
O23 - Service: Windows services (WinSecur05) - Unknown owner - C:\WINDOWS\system32\Microsoft\svchost.exe (file missing)

--
End of file - 8862 bytes

Edited by mrbreeze, 29 February 2008 - 07:34 AM.

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#2
kahdah

kahdah

    GeekU Teacher

  • Retired Staff
  • 15,822 posts
Hello mrbreeze

Welcome to G2Go. :)
=====================
Download SDFix and save it to your Desktop.

Double click SDFix.exe and choose Install to extract it to its own folder on the Desktop. Please then reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services or Registry Entries found then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt.
  • Finally copy and paste the contents of the results file Report.txt
==================================================
Then:
Please download FixWareout from here:
http://downloads.sub.../Fixwareout.exe

Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts. If your firewall gives an alert, (because this tool will download an additional file from the internet), please don't let your firewall block it, but allow it instead.
Then you will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.
Once the desktop loads please post the text that will open (report.txt)
=============================================
Finally:
Please download ComboFix from Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
  • Close any open browsers.
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

    -----------------------------------------------------------

    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

      -----------------------------------------------------------

  • Double click on combofix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.
**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**
=============================================
Please post these logs:
SDFix log
FixWareout log
Combofix log
New Hijackthis log


If they will not all fit then that is fine then please make multiple posts
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