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IE6 won't open


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#1
s0nginmyheart

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Hi all,

I'm having problems with IE6 on one of our computers using winXP sp2. It was working fine up until the past week or so. I cannot seem to get it to open up (whether it be I click on the quick launch icon, desktop icon, or from programs) unless I restart the computer every time. Even then, once I close out of IE and try to open up a new window it won't. I ctrl+alt+del and see that iexplore.exe is listed (and it's listed multiple times whenever I try to reopen a new window). I also get a problem when trying to shut down or reboot, it gives me a prompt about iexplore.exe with an "end now" button. I've tried re-installing IE6 and still get the same result. I'm trying to avoid downloading IE7 and Firefox on this particular computer. Any help/suggestions is most appreciated. Thanks!
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#2
Will_00

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Have you tried accessing it any other methods? Such as going through a Windows Update to open it? Also you may want to try and clean your Temp folder, restart and try that again.
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#3
dsenette

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Do you have a valid XP cd?

If so, place it in your CD ROM drive and follow the instructions below

Start > Run > cmd then type

sfc /scannow (note the space)

let this run untill you get a message saying it is complete.

SFC - system file checker, retrieves the correct version of the file from %Systemroot%\System32\Dllcache or the Windows installation source files, and then replaces the incorrect file.

If you want to see what was replaced, right click My Computer > manage, expand event viewer > system.
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#4
s0nginmyheart

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Hi, thanks for the replies. The funny thing is if I open up a folder ie "my documents" and type in a web address in the adress bar it will connect. So I don't know why clicking on the IE icons just won't work normally.

I did run the SFC scan and was still having the same trouble. I caved in and upgraded to IE7... and the problem is gone. =T thanks everyone for your timely help and suggestions!
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