I'm pretty good about making a post when I figure something out, but i forgot this time.
I managed to get my camera to download by changing the communication setting on the camera from "Computer" to "Printer". It sounds crazy, but it worked. I would never have even tried it but ran across it from some other site I had googled.
I still haven't crossed the finish line though. I have two programs - the Canon software and Microsoft's Live Photo. I'm having problems with both of them. The Canon software is putting the pictures into folders by date (great), but it isn't rotating the pictures. It never worked in XP, but I was hoping this new version (compatable with Vista) would do it for me. According to Canon, it should, though they've never figured out why it didn't work on my old computer so I'm not calling them about the new computer. The Live Photo program IS rotating the pictures, but it's putting them into one folder - the date the photos are downloaded. I haven't been able to find a setting in there to change the way the folders are categorized.
At any rate, I'll fool with those applications when I get some free time.
We'll call this - CASE CLOSED.
Thanks for the response. I'll keep that in mind.