LU1812: A program that was part of this update failed when it ran. This update was not applied. Click here for more information on this error
These are the details of the error:
Windows XP 5.1.2600 Service Pack 2
Common Client Core 104.0.14
LiveUpdate was not able to complete this update.
Please contact Technical Support and provide all information displayed on this screen.
For contact information, go to Help->Technical Support from your Symantec product.
The files below could not be updated by LiveUpdate:
File: C:\Program Files\Common Files\Symantec Shared\Decomposers\DEC2TEXT.DL^
247448 Bytes 12/20/2005 19:28:30 v18.104.22.168.
File: C:\Program Files\Common Files\Symantec Shared\Decomposers\DEC2TNEF.DL^
91800 Bytes 12/20/2005 19:28:32 v22.214.171.124.
File: C:\Program Files\Common Files\Symantec Shared\Decomposers\DEC2ZIP.DL^
243352 Bytes 12/20/2005 19:28:34 v126.96.36.199.
File: C:\Program Files\Common Files\Symantec Shared\Decomposers\DECSDK.DL^
63128 Bytes 12/20/2005 19:28:36 v188.8.131.52.
Furthermore, when I click on details, Norton has a help section based on the LU1812 error, though when reading that section, it tells me that the hotfix was not able to correct the error.
Does anyone know how to fix this error before I call and sit on the phone with norton?