New computer, unknown process. [RESOLVED]
Posted 10 March 2008 - 06:22 AM
Posted 11 March 2008 - 10:11 PM
Kaspersky only worked on Internet Explorer, but this one is weird.
On firefox, it would open a blank page.
On Internet Explorer, it wouldn't respond, no new window or anything
I have checked pop up blockers, security, plug-ins, nothing
Perhaps we should just cut to the last step
Posted 12 March 2008 - 04:07 PM
Double click to run it. It will clean up the assortment of tools used during malware removal. When it has finnished, it will ask you to reboot so it can remove itself.
Congratulations, your log is now clean.
A well protected computer should have at least an Anti Virus and Firewall, an Anti Spyware is also great addition to your computers security. Here is a list of tools I like to recommend to people that will help ensure safe surfing on the internet, and to help you from getting infected again.
Note: DO NOT install more than one antivirus or Firewall program. They will conflict, and provide less protection, not more. Uninstall any existing Anti Virus\Firewall programs if you're going to install a new one.
Free Online Scans:
Free Active X and Java based online scans. You can use these scans from other companies and it will not interfere with your current Anti Virus. If you find that you are infected, post a Hijack This log in the forums.
- Kapersky online scan
- Panda Online Scan
- F-Secure Online Scan
- TrendMicro HouseCall online scan
- Bit Defender online scan
Free Temp Cleaners:
Use these tools to clean temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders. ATF cleaner recommended.
Free Firewall Downloads:
You must have a Firewall installed on your computer. This helps stop anything from leaving or entering your computer without your permission.
Free Anti Spyware Downloads:
An Antispyware is a great tool that can help remove infections along side your Anti Virus. Some include real time protection, scheduled scans and automatic definition updates.
- AVG Antispyware
- A-Squared Antispyware
- Spybot Search & Destroy
- Ad Aware
Free Anti Virus Downloads:
A must have for all computers. Avast! recommended.
- SpywareTerminator With ClamAV Enabled.
- Grisoft AVG
- Bit Defender Free
- a² Free
- Comodo BOClean
Works as a Spyware "Shield" to protect your computer from getting malware in the first place.
This tool puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
Great memory testing software.
This application gives detailed information about your system in a nice layout
Returns and monitors system temperatures.
- Windows Updates
It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read THIS article by Tony Klein.
If you have any other problems or questions be sure to ask.
Posted 12 March 2008 - 07:20 PM
Actually I have most of those listed programs already.
I'm going to go ahead and get rid of AVG, because I'm happy with my NOD32.
However, some things, nod32 does not pick up (such as the regit). Do you know if Eset Internet Security includes Anti-Trojan, Anti-Spyware and Anti-Virus?
Also, what things does the OTRemover remove? :S
Again, thanks for your invaluable help, I hope to enjoy years with my computer.
Edited by smellybeans3, 12 March 2008 - 07:23 PM.
Posted 12 March 2008 - 09:00 PM
Do you mean the OTCleanup? It only removes the tools that I had you install in this fix. Some of them can be dangerous to your computer if used improperly so it's an important step to make sure you do in fact have many years of enjoyment with your computer.
Posted 12 March 2008 - 09:00 PM
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