[bambidbl]

Hello,i ve updated the drivers that were in the need of ugprades.
About the theory that the drive is failing,i ran a test of the drive after the instructions of your colleague and nothing came up,as a perfectly fine hdd would.
Waiting for your answer

 

 

Edit: I also dont understand how to update that faulty driver,could you explain in another way?

Edited by bambidbl, 16 April 2024 - 01:20 PM.

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About the theory that the drive is failing,i ran a test of the drive after the instructions of your colleague and nothing came up,as a perfectly fine hdd would.

 

 

If the drive is healthy it makes an incorrect initial set up a stronger possibility, have you had any further BSOD since you followed the advised driver installations.

 

Waiting for your answer

 

 

Meaning what exactly 

 

How to uninstall a bad driver in Windows 10

[phillpower2]

About the theory that the drive is failing,i ran a test of the drive after the instructions of your colleague and nothing came up,as a perfectly fine hdd would.

 

 

If the drive is healthy it makes an incorrect initial set up a stronger possibility, have you had any further BSOD since you followed the advised driver installations.

 

Waiting for your answer

 

 

Meaning what exactly 

 

How to uninstall a bad driver in Windows 10

[bambidbl]

Hello,yes i still get crashes with « unexpected_store_exception ».
I installed the drivers but I didnt understand how to install « storahci.sys »,could you explain again or put a link of a page showing how to do it?

[phillpower2]

storahci.sys is a Windows driver that you should be able to get via updating Windows, we need to check a couple of other things here.

 

Can you do the below for us;

 

( 1 ) Following the same steps as post in my reply #13 upload the latest crash dmps.

 

 

( 2 ( Download and run CrystalDisk info standard edition from here

 

Run the program, grab any screenshots and attach to your next reply for us.

 

To capture and post a screenshot;

 

Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start...all programs...accessories...paint....left click in the white area ...press CTRL + V...click on file...click on save...save it to your desktop...name it something related to the screen your capturing... BE SURE TO SAVE IT AS A .JPG ...otherwise it may be to big to upload... then after typing in any response you have... click on Choose file...desktop...find the screenshot..select it and click on the two Attach files tabs...then on the lower right...after it says upload successful...click on add reply like you normally would.
 

Screenshot instructions are provided to assist those that may read this topic but are not yet aware of the “how to”.

 

( 3 ) Download then run Speccy ( free ) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s. 

 

To publish a Speccy profile to the Web:

1. In Speccy, click File, and then click Publish Snapshot.
2. In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.
3. Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.