malware Post: HERE
When I try to run MBAM, it tries to run an installer for HP Memories Disc Creator and there is some sort of problem that makes it want to run this first. I have to cancel it about 10-15 times before MBAM runs. I can show the log part that I think is the problem, but I was told I was clean, and to post this question here:
-- Application Event Log -------------------------------------------------------
Event Record #/Type761 / Warning
Event Submitted/Written: 02/27/2008 05:38:08 PM
Event ID/Source: 1001 / MsiInstaller
Event Description:
Detection of product '{6CAEFA23-0C08-4899-A661-29D69228AF6D}', feature 'Complete' failed during request for component '{E89A98DD-023B-11D2-B146-00C04F990B2B}'
Event Record #/Type760 / Warning
Event Submitted/Written: 02/27/2008 05:38:08 PM
Event ID/Source: 1004 / MsiInstaller
Event Description:
Detection of product '{6CAEFA23-0C08-4899-A661-29D69228AF6D}', feature 'Complete', component '{97661D30-C056-4A23-9B70-B2A4ADEF8294}' failed. The resource 'C:\Program Files\Hewlett-Packard\Memories Disc\data\' does not exist.
Event Record #/Type758 / Warning
Event Submitted/Written: 02/27/2008 05:38:07 PM
Event ID/Source: 1001 / MsiInstaller
Event Description:
Detection of product '{6CAEFA23-0C08-4899-A661-29D69228AF6D}', feature 'Complete' failed during request for component '{E89A98DD-023B-11D2-B146-00C04F990B2B}'
Event Record #/Type757 / Warning
Event Submitted/Written: 02/27/2008 05:38:07 PM
Event ID/Source: 1004 / MsiInstaller
Event Description:
Detection of product '{6CAEFA23-0C08-4899-A661-29D69228AF6D}', feature 'Complete', component '{97661D30-C056-4A23-9B70-B2A4ADEF8294}' failed. The resource 'C:\Program Files\Hewlett-Packard\Memories Disc\data\' does not exist.
Event Record #/Type755 / Warning
Event Submitted/Written: 02/27/2008 05:38:07 PM
Event ID/Source: 1001 / MsiInstaller
Event Description:
Detection of product '{6CAEFA23-0C08-4899-A661-29D69228AF6D}', feature 'Complete' failed during request for component '{E89A98DD-023B-11D2-B146-00C04F990B2B}'
-- Security Event Log ----------------------------------------------------------
No Errors/Warnings found.
-- System Event Log ------------------------------------------------------------
Event Record #/Type2252 / Error
Event Submitted/Written: 02/27/2008 05:21:57 PM
Event ID/Source: 7034 / Service Control Manager
Event Description:
The Windows Installer service terminated unexpectedly. It has done this 1 time(s).
Event Record #/Type2227 / Error
Event Submitted/Written: 02/27/2008 10:34:59 AM
Event ID/Source: 7000 / Service Control Manager
Event Description:
It seem to be connected to:
QUOTE
Event Record #/Type757 / Warning
Event Submitted/Written: 02/27/2008 05:38:07 PM
Event ID/Source: 1004 / MsiInstaller
Event Description:
Detection of product '{6CAEFA23-0C08-4899-A661-29D69228AF6D}', feature 'Complete', component '{97661D30-C056-4A23-9B70-B2A4ADEF8294}' failed. The resource 'C:\Program Files\Hewlett-Packard\Memories Disc\data\' does not exist.
Is there a way to elimiinate this, and restore memories Disc Creator??
Brian
Is there a way to correect this problem? I think the memories disc creator was removed or something........
Thanks for your help :-)
Brian
Edited by **Brian**, 03 March 2008 - 11:53 AM.