[sage5]

Hi waiwai

Congratulations, your new log looks clear, so we can now deal with some final clean up jobs.

Clean out cookies, temp files etc:
Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 only

• Double-click ATF-Cleaner.exe to run the program.
• Under Main choose: Select All
• Click the Empty Selected button.
  
  If you use Firefox browser
  
  • Click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
  If you use Opera browser
  • Click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
• Click Exit on the Main menu to close the program.

For Technical Support, double-click the e-mail address located at the bottom of each menu.

Cleanup with OTMoveIt:

• Please double-click OTMoveIt2.exe to run it.
• Click the Clean up button
• Click YES at the next prompt (list downloaded, Do you want to begin cleanup process?)
• Click Yes to the reboot.

To Clear Restore points, please do the following:

• Go to Start > Settings > Control Panel.
• Double-click the System icon.
  
  • NOTE: If the System icon is not visible, click "View all Control Panel options" to display it.
• Click the System Restore tab.
• Put a check by Disable System Restore.
• Click Apply, OK, OK. Click Yes when you are prompted to restart Windows.

After reboot, you must turn System Restore back on:

• Go back to the Troubleshooting tab.
• UNcheck Disable System Restore.
• Click Apply, OK, OK. Click Yes when you are prompted to restart Windows.

Lastly, some extra or better security for your PC:

The programs recommended below are freeware alternatives to some of your security software & might reduce the potential for spyware infection in the future:-

Spyware Prevention:
Spyware Blaster by JavaCool Software, prevents spyware installing and consumes no system resources.
IE/SpyAd, stops suspect sites loading ActiveX, popups etc onto your PC. An excellent tutorial is Here

Spyware Detection:
AVG Anti-Spyware is my favourite here.

Anti-Virus:
The first line of defence, especially since some will now detect trojans as well.
Avira's Antivir PersonalEdition Classic and Grisoft's Avast! Free Edition are among the best freebies.
*Please note* You should never install more than one anti-virus program on a PC, as it will cause conflicts.

Firewall:
A Firewall is an essential tool in the security of any PC connected to the Internet.
Sunbelt Personal Firewall and Comodo are both excellent freeware.

Alternate Browsers:
Thankfully, there are now some excellent alternatives to MS Internet Explorer. They offer better security, more stability, and better speed.
A couple of good examples are: Firefox and Opera

Other Updates:
Vital security patches and updates are available for Microsoft Windows and Internet Explorer at the Windows Update Site
It is equally important to update the other security software you use, on a regular basis.

Further reading about these issues is available in a very good article: How did I get infected in the first place ? (by Tony Klein and dvk01)

All the best & safe surfing in the future,

sage5

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Hi sage5

I got a question is if I use the security softwares as you recommended above, does that mean that my Norton needs to be uninstall to prevent conflicts? (my Norton is actually expired.. should I just remove the whole thing?)

[waiwai]

Hi sage5

I got a question is if I use the security softwares as you recommended above, does that mean that my Norton needs to be uninstall to prevent conflicts? (my Norton is actually expired.. should I just remove the whole thing?)

[sage5]

Hi waiwai
Yes you should uninstall Nortons.
While Nortons Security software is fairly good at removing bad stuff, it is a serious resource hog, and because it embeds itself so well, quite difficult to remove.
Thankfully Nortons provide a removal tool for their software from Here

• Please choose the correct year software to uninstall.
• Follow the prompts to download the application to your Desktop.
• Run the application to remove all the Nortons apps.

I think it is a coin toss between the new Anti-virus apps suggested. (I use AntiVir, but the paid for version. Gives you better scanning & protection & quicker updates)
The firewall I prefer is Comodo, but don't recommend turning on the Defense+ component as suggested, (too many popups)

Hopefully that lot helps.

All the best,

sage5

[waiwai]

Hi sage5

I just found out there how come after I remove the infections, I see lots of invisible files in C: and have no idea what they are
Am I suppose to remove them?

[sage5]

I just found out there how come after I remove the infections, I see lots of invisible files in C: and have no idea what they are
Am I suppose to remove them?

I am not sure what you mean by invisible files.
Are they files that weren't visible before, but now they are?

[sage5]

Due to lack of feedback, this topic has been closed.

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