Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

No Taskbar after a Hard-Disk error check


  • Please log in to reply

#1
edgarduck

edgarduck

    New Member

  • Member
  • Pip
  • 7 posts
So I Defraged my drive, then asked to have the Error-Checking tool do it job. Restarted, 2 hours later, i cant log into my second user, can't open Internet Explorer ( im doing this on OPERA) cant tranfer any files to my external drive or open anything.

What i also did befor this all happend, was run Symantec's anti-virus to scan, and it found 2 hack tools. Made me re-boot in safe mode and re-scan and I manually deleted it. It was called ROCK.EXE i belive.

If anyone has any Idea in how to solve my problem i would be most thankfull.

Thanks for taking the time in reading all this.

Edited by edgarduck, 04 March 2008 - 04:41 AM.

  • 0

Advertisements


#2
wannabe1

wannabe1

    Tech Staff

  • Technician
  • 16,645 posts
Hello edgarduck...

Download exe_file_fix and save it to your desktop. Right click on it and choose "Extract All"...extract the file to your desktop, then double click on the extracted file and accept the change. Reboot and see if things have improved.

Let me know if you are unable to do this or if it doesn't help.

wannabe1
  • 0

#3
edgarduck

edgarduck

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts
hey wannabe1,

I did what you asked me to do, but it didn't do anything. I can get the taskbar to stop hiding, but can't open anything else. I now relized that most of my aplications cant be openec. Did defraging my hardDisk ruin it?
  • 0

#4
wannabe1

wannabe1

    Tech Staff

  • Technician
  • 16,645 posts
No...I don't think that the defrag ruined anything.

We may be looking at a malware infection, but let's look at a couple of things in the registry first.

Click on Start, then on Run, type regedit and click "Ok". Does Registry Editor open? If it does, in the left pane, expand (click +) HKEY_LOCAL_MACHINE, then SOFTWARE, then Microsoft, then Windows NT, then CurrentVersion, and click on Winlogon.

In the right pane, scroll down to Shell. What is the value listed for this under the "Data" column?
  • 0

#5
edgarduck

edgarduck

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts
It didnt let me. It stated - C:\windows\system32\regedit.com The NTVDM CPU has enountered an illigal instruction. CS:0584 IP:fff2 OP. fe ff 1d 0902 choose 'close' to terminate the application. " Im really pissed at this computer. I want to wipe it, then burn the HDD. Everyone in my family is mad at me for defraging it, but they don't understand its needed. thanks for your time again.
  • 0

#6
happyrock

happyrock

    Tech Moderator

  • Retired Staff
  • 9,285 posts
the defrag did not do this..my guess would be norton...


we are going to run System File Checker... to make sure all of your protected files are not corrupt. The scan will automatically replace any corrupt files that it finds.
but first make sure that you can view protected files...
click on...My Computer....Tools...Folder Options....View...
Uncheck...Hide protected operating system files...

Click Start...type in...Run
At the prompt type sfc /scannow
note that there is a single space between sfc and /scannow.

a box should appear telling you how much longer the process should take....

Sometimes the scan will prompt you for your Windows XP disc upon starting the scan. if this happens put the xp cd in the cd drive...

Then rerun the scan...
if you do not have the CD scroll down to HOW TO WORK AROUND THIS for instructions...

Once the scan is complete...Check for Windows Updates... After using the File Protection Service you will need to reapply some updates.....
reboot and let us know how its running
if everything is OK.. rehide the protected files...

click on...My Computer....Tools...Folder Options....View...
check...Hide protected operating system files...

==================
HOW TO WORK AROUND THIS
Windows Protection Files are usually stored in:C:WINDOWS/System32/Dllcache
C: in most cases is the root drive...yours may be different...

The dllcache folder is extremely important so Windows XP hides it from you...

click on... My Computer ... Tools .. Folder Options ... View ...
uncheck.... Hide protected operating system files....

There is normally no need for the original XP CD to be inserted as your computer has a copy it can get hold of in this cache.

if the Dllcache folder or part of it has become corrupted then you will be prompted for the XP CD ... so your computer can get a clean copy...

not ALL installations of Windows XP have ALL the system files cached into this folder... You may only have around 25-50MB of files in this folder under Windows XP depending on the settings in the registry.
note ...mine has 433MB in it

HOW TO WORK AROUND THIS
borrow a friend or coworkers retail copy of xp...it has to be the same version that you have installed... either home or pro ..or have them put a copy of the I386 folder on a cd for you ...then proceed to Step 1

As well as having a cache of all the system files on your PC, you should have the I386 folder from the XP CD installed on your hard drive. After doing this, it is quite simple to modify the registry to tell it the source path for these files.

This prevents 99% of requests for the the XP CD with Windows File Protection and the I386 folder also contains many other files that are sometimes needed by the operating system and this stops those requests for the XP CD...

HOW TO PUT I386 ON YOUR ROOT DRIVE:

Step 1

You will need to get your XP CD and locate the folder called: I386

This is a major folder and should be one of the first you see, now copy this onto your hard drive into the system root. For most of you that is going to be C: so you should end up with a folder that looks like: C:I386

Step 2

Your computer needs to know that you now have the necessary files on your PC. This is done by editing the registry. Here's how...type in regedit in the Run box on the start menu...

By navigating to:HKEY_LOCAL_MACHINE SOFTWARE Microsoft /Windows/ CurrentVersion/ Setup

You will see various entries here on the right hand side.

The one we want is called: SourcePath

It probably has an entry pointing to your CD-ROM drive,(usually D:) and that is why it is asking for the XP CD. All we need to do is change it to: C: Now, double click the SourcePatch setting and a new box will pop up allowing you to make the change to the drive letter of your root drive, probably C:

Now restart your computer and try sfc /scannow again

IMPORTANT NOTE...THIS WILL NOT GET RID OF MALWARE...

Edited by happyrck, 11 March 2008 - 07:30 AM.

  • 0

#7
edgarduck

edgarduck

    New Member

  • Topic Starter
  • Member
  • Pip
  • 7 posts
ok did all the things, but now im stuck. i cant run the update because i can't use windows internet explorer. if there a way around this, ill try to find it.

it gives me somthing about not being able to verify the integrity of the file Update.inf. to check the Cryptographic Service, but its on auto and looks like its working just fine.

thanks agian for your help.
  • 0

#8
happyrock

happyrock

    Tech Moderator

  • Retired Staff
  • 9,285 posts
if you have IE7 then uninstall it..it will just roll back to IE6...
no joy...
Register the file that is used by Windows Update and Microsoft Update. To do this ... follow these steps:

1. Click Start ... click Run ... type cmd ... and then click OK

2. At the command prompt ... type the following command ... press ENTER after the command ... and then click OK when you receive a verification message:
regsvr32 %windir%\system32\wups2.dll
Note: for x64 machines regsvr32 %windir%\syswow64\wups2.dll


Start the Automatic Updates service. To do this ...

1. Click Start ... click Run ... type cmd ...click OK....
2. At the command prompt ... type the following commands ... and then press ENTER after each command:
net start wuauserv
exit

still no joy..
try a repair...the how to is here...

Edited by happyrck, 12 March 2008 - 11:16 AM.

  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP