Help Please
Started by
joesquire
, Apr 23 2005 02:39 PM
#16
Posted 23 April 2005 - 06:20 PM
#17
Posted 23 April 2005 - 06:31 PM
Well I am thinking that this is a driver issue because you can boot into safe mode, and the problem is with video so it must be the video card driver thats why you need to unistall/ reinstall it,I don't think it is hardware.
You should have recieved these disks with the computer
Do you know if it has a video card or onboard video?
You should have recieved these disks with the computer
Do you know if it has a video card or onboard video?
#18
Posted 23 April 2005 - 06:32 PM
yes it has an onboard video card
#19
Posted 23 April 2005 - 06:40 PM
This is difficult without knowing what kind of motherboard it is, there is the possibility that if you remove the drivers that on reboot XP will install a driver that will work but I don't know for sure and don't want you to try it and be without a video driver.
I would wait to see if anyone else has a idea
you could also look inside the case and see if there is a name on the board but thats a long shot
Rick
I would wait to see if anyone else has a idea
you could also look inside the case and see if there is a name on the board but thats a long shot
Rick
#20
Posted 23 April 2005 - 06:42 PM
right ok then, thanx for your help rick, its been appreciated
#21
Posted 24 April 2005 - 01:48 PM
If you haven't uninstalled the video drivers yet, then surely you get boot up in safe mode, then just look in device manager under display adapters, & the video card should be listed there.
(start->settings->control panel->system->hardware->device manager)
Failing that, go to Start->run & type msinfo32 <click ok>
In left hand pane. expand Components & highlight 'display'. The video card details should be listed in the right hand pane.
If that doesn't work either, go to Start->Run and type msconfig <click ok>.
Then click on the 'system.ini' tab, expand the 'boot description' entry & look at the display.drv= setting.
(apologies if theres any inaccuracies in these instructions but I'm running win98 at the moment so can't double check them without rebooting into XP!)
(start->settings->control panel->system->hardware->device manager)
Failing that, go to Start->run & type msinfo32 <click ok>
In left hand pane. expand Components & highlight 'display'. The video card details should be listed in the right hand pane.
If that doesn't work either, go to Start->Run and type msconfig <click ok>.
Then click on the 'system.ini' tab, expand the 'boot description' entry & look at the display.drv= setting.
(apologies if theres any inaccuracies in these instructions but I'm running win98 at the moment so can't double check them without rebooting into XP!)
#22
Posted 24 April 2005 - 01:59 PM
Hi thank you for everyones help, i have finally resolved the problem by reinstalling Service Pack 2. Thanx again for everyones help
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