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#16
joesquire

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i don't know the manufactuers name, i dont have any cds for it. because as i said earlier it was built for me
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#17
Doby

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Well I am thinking that this is a driver issue because you can boot into safe mode, and the problem is with video so it must be the video card driver thats why you need to unistall/ reinstall it,I don't think it is hardware.

You should have recieved these disks with the computer

Do you know if it has a video card or onboard video?
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#18
joesquire

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yes it has an onboard video card
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#19
Doby

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This is difficult without knowing what kind of motherboard it is, there is the possibility that if you remove the drivers that on reboot XP will install a driver that will work but I don't know for sure and don't want you to try it and be without a video driver.

I would wait to see if anyone else has a idea
you could also look inside the case and see if there is a name on the board but thats a long shot

Rick
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#20
joesquire

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right ok then, thanx for your help rick, its been appreciated
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#21
Samm

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If you haven't uninstalled the video drivers yet, then surely you get boot up in safe mode, then just look in device manager under display adapters, & the video card should be listed there.

(start->settings->control panel->system->hardware->device manager)

Failing that, go to Start->run & type msinfo32 <click ok>
In left hand pane. expand Components & highlight 'display'. The video card details should be listed in the right hand pane.

If that doesn't work either, go to Start->Run and type msconfig <click ok>.
Then click on the 'system.ini' tab, expand the 'boot description' entry & look at the display.drv= setting.

(apologies if theres any inaccuracies in these instructions but I'm running win98 at the moment so can't double check them without rebooting into XP!)
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#22
joesquire

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Hi thank you for everyones help, i have finally resolved the problem by reinstalling Service Pack 2. Thanx again for everyones help
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