[magusbuckley]

Hello:

At work, we just replaced a ladie's PC with a new one. Part of the software we loaded was the latest version of Java. One of the sites she visits on a regular basis is the local weather as presented by NOAA. There, she can see a looping radar image of our area. When you get to that page, a big box appears and the Java logo appears in the upper left hand corner of the box. The web page says "DONE". When you click on the box to "activate" it, the download of the loop begins but it takes forever. I found that it took nearly 10 minutes to download a looping radar image of our area. I pulled up the same page on my PC in less than 5 seconds.

I'm not sure what could be causing this. I reinstalled Java, but that didn't help. And yes, I did reboot her machine.

Any other ideas?

Thanks,

Magus

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You can try uninstalling any versions of Java that exist on the machine, reboot, then install directly from the site or from your original download. Perhaps she'd have more luck with an older version of Java? Or it might have just been a server fluke or peak use time for the website? Or gremlins. Since it eventually worked, at least you know your permissions are set correctly. One less troubleshooting step!
This site will tell you what version of Java the machine thinks it has:
http://www.javatester.org/version.html
And you probably already know where to find the different versions of Java.
Good luck with it!
Johanna

[Johanna]

You can try uninstalling any versions of Java that exist on the machine, reboot, then install directly from the site or from your original download. Perhaps she'd have more luck with an older version of Java? Or it might have just been a server fluke or peak use time for the website? Or gremlins. Since it eventually worked, at least you know your permissions are set correctly. One less troubleshooting step!
This site will tell you what version of Java the machine thinks it has:
http://www.javatester.org/version.html
And you probably already know where to find the different versions of Java.
Good luck with it!
Johanna