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how to remove virusheat malware I think

#1 dakotapicker

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Posted 05 March 2008 - 04:42 PM

I just got 2008 PCShield deluxe and a few days later Ifound I had VirusHeat. It took over the computer, and I used Norton Go- back(the only Norton thing I have on my computer) and I got my computer back. I still see a re flashing in the tray so I know something is there. The brand new program doesn't even know it is there. I will get a refund and find another program.

#2 hfcg

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Posted 05 March 2008 - 05:21 PM

Hello, and welcome to Geeks To Go.
I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum. If you are unable to run and/or post a HJT log, then post that in your initial post in the topic you create in that forum.

If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).

#3 dakotapicker

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  • Joined: 08-June 05

Posted 06 March 2008 - 09:27 AM

Hi
I solved the problem
I have Spywarestop. I had a chat with them and went into my computer and took out virusheat ASAP. They have a super program and they back what they sell.

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