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Infected with Virus/Trojan Horse [RESOLVED]


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#16
eddie5659

eddie5659

    Trusted Helper

  • Malware Removal
  • 1,980 posts
  • MVP
How's the computer running now?



We have a couple of last steps to perform and then you're all set.


Double-click the red SG in your system try to Open Spywareguard
  • Click Option on the left
  • Check the following
    • Enable Real-Time Scanning
    • Enable Download Protection
    • Enable Browser HiJack Protection
  • Click Save Settings


Enable the Real-Time Protection feature of Windows Defender

To enable Real-Time Protection:
  • Go to "Tools" | "General Settings"
  • Scroll down to "Real-time protection options"
  • Check "Turn on real-time protection (recommended)"




Then, let's reset your hidden/system files and folders. System files are hidden for a reason and we don't want to have them openly available and susceptible to accidental deletion.* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View tab.
* Under the Hidden files and folders heading UNSELECT Show hidden files and folders.
* CHECK the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.
Next, let's clean your restore points and set a new one:

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)1. Turn off System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Restart your computer.

3. Turn ON System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.
[/list]System Restore will now be active again.

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:
  • SpywareBlaster to help prevent spyware from installing in the first place.
  • SpywareGuard to catch and block spyware before it can execute.
  • IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email.
You should also have a good firewall. Here are 2 free ones available for personal use:and a good antivirus (these are also free for personal use):It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit monthly. And to keep your system clean run these free malware scanners
weekly, and be aware of what emails you open and websites you visit.

To learn more about how to protect yourself while on the internet read this article by Tony Klein: So how did I get infected in the first place?

Have a safe and happy computing day!
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#17
dif4

dif4

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 104 posts
Hi,

My computer is running at normal speed.

Thanks for your help. :)
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#18
eddie5659

eddie5659

    Trusted Helper

  • Malware Removal
  • 1,980 posts
  • MVP
Great, glad to hear it :)

eddie
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#19
ScHwErV

ScHwErV

    Member 5k

  • Retired Staff
  • 21,285 posts
  • MVP
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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