I began trying to understand the differences. I considered this part of the original description to mean that one computer experienced NO problems.
Its like it works when it wants & not when it dont...I even changed out the modem card with another no help either, its not the phone lines or nothing because I can hook to my pc and bang I'm online no problem (the viao is my sisters ......
Next for consideration were differences in the destination. Different ISP means connecting to a different modem pool. However, for a large ISP provider, they often have several modem pools. Different central concentrations of equipment; different on-site work forces; different expertise; different quality of service.
"cite same modem pool"
I take you mean the same interenet provider if so yes & no the juno provider yes its on my pc & I put in the sony...the aol is only on the sony ,but both the juno & aol has problem getting a good conection as described in 1st post...
My last experience with analog modems involves Corrcom (owned by Juno, I believe). They were up-front in identifying their modem pools to me (meaning my dad). Based on that info, a 1-2-3 order for dialing was chosen. It was not necessary to pursue the problem down to pieces of their equipment. And yes, in the south suburbs of Chicago, several local phone numbers associated with the same modem pool. We just worked down the list until locating local numbers for 2 different modem pools. One pool was judged to make more reliable connections, and it was chosen for the first dialed number.
"Post-dial screens make logging in a pain<mho>.
network connections ! right click icon for connection ! properties ! security ! show terminal window
The identifier preceeds the 'login' & 'password' prompts. Quit the terminal window for the connection to become available to the browser or mail program "
here lies a problem when I click on the aol connection icon in the network connections window when I click properties it dont open it, also it will be connected to the internet but it reads connect when it should say disconnect & the status is not highlighted/bold so you can click to check connection status....but now the juno icon is normal as it should be if & when I can get logged on with it,
Based on my understanding of your 'menu', it appears that you are describing the shortcut. Use the icon in the window for 'network connections' ! dial up !
The modem log confirms the physical part of the connection. The post-dial log details the login /session. Connect times less than a minute often mean it is a userid/password problem. In this case, the log would normally show a re-prompt. Capture this information for discussion, and for modem ident (there is no guarantee that their modems are programmed to reveal a unique name). However, failure to get to
the prompt for userid/password throws this back as a modem setup problem. And this means a check box was missed or set wrong. Usual: 8-n-1; 8 bits, no parity, 1-stop bit. The logon is a script [program]. The log captures prompts (from far end), and your responses. [/edit]
Juno and AOL should be able to review the FULL modem logs and detect if the modem setup string should be changed.
Extracted from modem log for phone numbers and call duration:
ATDT662-0082 03-05-2008 21:14:55.984 - Recv: <cr><lf>NO CARRIER<cr><lf>
ATDT482-0050<cr>03-05-2008 21:19:05.234 - Connection established at 14400bps.
..................................03-05-2008 21:20:19.281 - CD dropped--Remote modem hung up. 74 seconds
ATDT482-0050<cr>03-07-2008 02:52:06.140 - Recv: <cr><lf>NO CARRIER<cr><lf>
ATDT279-3648<cr>03-07-2008 02:52:50.781 - Connection established at 9600bps.
.................................03-07-2008 02:53:26.031 - CD dropped--Remote modem hung up. 36 seconds
ATDT482-0050<cr>03-07-2008 02:56:57.500 - Recv: <cr><lf>CONNECT 9600 NoEC<cr><lf>
.................................03-07-2008 02:57:37.531 - Hanging up the modem. 40 seconds
Edited by rf6647, 11 March 2008 - 07:21 AM.