I'm not sure what is wrong with the hard drive but he told me that when he brought it in they said to use some Data Recovery software to save the data on it (I'm assuming before he gives it to them to fix it or send it away). So I am trying to recover it but non of the software (GetDataBack, Recuva, Undelete) I used can recognize that it is there and it doesn't show up under My Computer either. However, when I plug it in the computer recognizes it as a Mass Storage Device, it shows up in Computer Management under Disk Management, and the Device Manager recognizes it and shows it being called "WD" (for Western Digital?).
I'm wondering if theres something different I have to do since it is connected through USB.
Also, if someone could recommend any good Data Recovery programs too, that would be great.