random computer freeze
Started by
cfila
, Mar 09 2008 05:21 PM
#1
Posted 09 March 2008 - 05:21 PM
#2
Posted 09 March 2008 - 05:33 PM
What type of Trend Scan? Does it ever freeze when you open a certain application or process?
Could you please give more system information?
Could you please give more system information?
#3
Posted 09 March 2008 - 08:42 PM
It came with my computer. Trend Micro AntiVirus is the program. Here is the scan log:
Copyright © 1990 - 2006 Trend Micro Inc.
Report Date : 3/8/2008 07:18:12
VSAPI Engine Version : 8.500-1002
VSCANTM Version : 2.00-1000 (Official Build)
VSGetVirusPatternInformation is invoked
Virus Pattern Version : 143 (246738/254415 Patterns) (2008/03/05) (514350)
VSGetVirusPatternInformation is invoked
Virus Pattern Version : 545 (7677/254415 Patterns) (2007/09/04) (54500)
Command Line: C:\Program Files\Trend Micro\Internet Security\TVScan32.exe -S -SSAPTN -VSSPYWARE+ -c -d2 -I -LC=C:\Users\Owner\Desktop\Virus Scan.log C:\ D:\ E:\
Fail to Clean [ PAK_Generic.001]( 1) from C:\Program Files\CyberLink\PowerProducer\Humbrella.dll
Success Delete [ PAK_Generic.001]( 1) from C:\Program Files\CyberLink\PowerProducer\Humbrella.dll
Fail to Clean [Dialer_Win32Dial]( 1) from C:\Users\Owner\AppData\LocalLow\Macromedia\Shockwave Player\xtras\download\TheGrooveAlliance\3DGrooveXtrav181\Groove.x32
Success Delete [Dialer_Win32Dial]( 1) from C:\Users\Owner\AppData\LocalLow\Macromedia\Shockwave Player\xtras\download\TheGrooveAlliance\3DGrooveXtrav181\Groove.x32
84428 files have been read.
84428 files have been checked.
84381 files have been scanned.
148707 files have been scanned. (including files in archived)
2 files containing viruses.
Found 2 viruses totally.
Maybe 0 viruses totally.
Stop At: 3/8/2008 07:46:52 28 minutes 38 seconds (1718.57 seconds) has elapsed.(20.355 msec/file)
---------*---------*---------*---------*---------*---------*---------*---------*
The screen will freeze in any mode. Even if it's just the desktop.
Does this info help?
Thanks
Copyright © 1990 - 2006 Trend Micro Inc.
Report Date : 3/8/2008 07:18:12
VSAPI Engine Version : 8.500-1002
VSCANTM Version : 2.00-1000 (Official Build)
VSGetVirusPatternInformation is invoked
Virus Pattern Version : 143 (246738/254415 Patterns) (2008/03/05) (514350)
VSGetVirusPatternInformation is invoked
Virus Pattern Version : 545 (7677/254415 Patterns) (2007/09/04) (54500)
Command Line: C:\Program Files\Trend Micro\Internet Security\TVScan32.exe -S -SSAPTN -VSSPYWARE+ -c -d2 -I -LC=C:\Users\Owner\Desktop\Virus Scan.log C:\ D:\ E:\
Fail to Clean [ PAK_Generic.001]( 1) from C:\Program Files\CyberLink\PowerProducer\Humbrella.dll
Success Delete [ PAK_Generic.001]( 1) from C:\Program Files\CyberLink\PowerProducer\Humbrella.dll
Fail to Clean [Dialer_Win32Dial]( 1) from C:\Users\Owner\AppData\LocalLow\Macromedia\Shockwave Player\xtras\download\TheGrooveAlliance\3DGrooveXtrav181\Groove.x32
Success Delete [Dialer_Win32Dial]( 1) from C:\Users\Owner\AppData\LocalLow\Macromedia\Shockwave Player\xtras\download\TheGrooveAlliance\3DGrooveXtrav181\Groove.x32
84428 files have been read.
84428 files have been checked.
84381 files have been scanned.
148707 files have been scanned. (including files in archived)
2 files containing viruses.
Found 2 viruses totally.
Maybe 0 viruses totally.
Stop At: 3/8/2008 07:46:52 28 minutes 38 seconds (1718.57 seconds) has elapsed.(20.355 msec/file)
---------*---------*---------*---------*---------*---------*---------*---------*
The screen will freeze in any mode. Even if it's just the desktop.
Does this info help?
Thanks
#4
Posted 10 March 2008 - 11:59 PM
Apparently it scans and "fixes" the virus' then does not. I would recommend simply removing the files manually and officially deleting the following:
C:\Users\Owner\AppData\LocalLow\Macromedia\Shockwave Player\xtras\download\TheGrooveAlliance
and
C:\Program Files\CyberLink\PowerProducer\Humbrella.dll
If you cannot remove manually I would recommend the use of FileShredder.
How does it run in Safe Mode? (Continually hit F8 while the system is booting and select "Boot in Safe Mode")
If the problem persists you could run a system restore.
If it still persists I would recommend posting a HijackThis log here.
C:\Users\Owner\AppData\LocalLow\Macromedia\Shockwave Player\xtras\download\TheGrooveAlliance
and
C:\Program Files\CyberLink\PowerProducer\Humbrella.dll
If you cannot remove manually I would recommend the use of FileShredder.
How does it run in Safe Mode? (Continually hit F8 while the system is booting and select "Boot in Safe Mode")
If the problem persists you could run a system restore.
If it still persists I would recommend posting a HijackThis log here.
Edited by Will_00, 10 March 2008 - 11:59 PM.
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