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trojandownloader.xs - Need help removing [RESOLVED]

Started by wildlifemgr , Mar 11 2008 10:44 PM

This topic is locked

#1
wildlifemgr

Posted 11 March 2008 - 10:44 PM

New Member

Member
9 posts

I have what I believe is the trojandownloader.xs malware on our church's pc. I keep getting a popup saying a spyware attack has been detected and then I get one stating I have been infected. A Windows Security Center window pops up and says "Possible spyware infection detected", threat name, TrojanDownloader.xs. There is also a popup to click here for more information to remove the virus. It takes you to a webpage to buy software to remove the problem.
I have a dialup connection at home where I am working on the pc so I haven't run any online scans since I don't have any dialup connections software installed on the infected pc. I have read the instructions, downloaded the recommended tools with another pc, transferred the tools to the infected pc and run scans. I ran ATF-Cleaner. I then set the system restore point, removed any previously created points. I scanned using AVG Anti-Spyware in Safe Mode. I specified to create a log, however, no report was created.

The files identified by AVG Anti-Spyware was:

Adware.Webrebates
Adware.ActiveShopper
Adware.Accoona
Adware.Generic
Adware.MediaPipe

I applied all actions which was set to Quarantine as described in the instructions.
I rebooted back into Normal mode.
I ran SUPERAntiSpyware after setting the settings as instructed. It quarantined what was found and then I rebooted and captured the log file.

I haven't run the scan on Pandasoftware due to the current lack of internet availability on the infected pc. I can reconnect at the church if I need to later.

I had updated the pc with the current Windows updates prior to removing the pc from the church.

After following the previous steps, the pc is still infected. I ran HijackThis. Here are the log files from the various scans.

SUPERAntiSpyware Scan Log

Generated 03/11/2008 at 00:53 AM

Application Version : 3.6.1000

Core Rules Database Version : 3190
Trace Rules Database Version: 1200

Scan type : Complete Scan
Total Scan Time : 00:38:35

Memory items scanned : 338
Memory threats detected : 0
Registry items scanned : 3937
Registry threats detected : 13
File items scanned : 24508
File threats detected : 5

Adware.AdBreak
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{00000000-d9e3-4bc6-a0bd-3d0ca4be5271}

411Ferret Toolbar
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{12F02779-6D88-4958-8AD3-83C12D86ADC7}

Adware.AdBlaster
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{2d7cb618-cc1c-4126-a7e3-f5b12d3bcf71}
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{e9147a0a-a866-4214-b47c-da821891240f}

AdBars BHO
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{51641ef3-8a7a-4d84-8659-b0911e947cc8}

Adware.404Search
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53C330D6-A4AB-419B-B45D-FD4411C1FEF4}

Unclassified.Unknown Origin
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{54645654-2225-4455-44A1-9F4543D34546}
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{c5af2622-8c75-4dfb-9693-23ab7686a456}

Adware.Accoona
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{944864a5-3916-46e2-96a9-a2e84f3f1208}

Trojan.PBar
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{ca1d1b05-9c66-11d5-a009-000103c1e50b}

Adware.Search-Exe
HKU\S-1-5-21-1547161642-1606980848-682003330-1003\Software\Microsoft\Internet Explorer\URLSearchHooks#{9368D063-44BE-49B9-BD14-BB9663FD38FC}

Adware.WebNexus
HKU\S-1-5-21-1547161642-1606980848-682003330-1003\Software\intexp

Adware.SurfSideKick
C:\Documents and Settings\Jason Love\Application Data\Sskcwrd.dll
C:\Documents and Settings\Jason Love\Application Data\Sskuknwrd.dll
C:\Documents and Settings\Jason Love\Application Data\Sskknwrd.dll

Adware.IEPlugin
HKU\S-1-5-21-1547161642-1606980848-682003330-1003\Software\dsktb

Unclassified.Unknown Origin/System
C:\WINDOWS\SYSTEM32\ESHOPEE.EXE

Trojan.Fakespy-B
C:\WINDOWS\SYSTEM32\MSOLE32.EXE

Hijak This

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:19:13 PM, on 3/11/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\mgmrwmrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\PROGRA~1\HEWLET~1\PHOTOS~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cox.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.britannic...ID=382K00033456
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by Cox High Speed Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost;
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\ntos.exe,C:\WINDOWS\system32\mgmrwmrv.exe,
O2 - BHO: (no name) - {00000000-d9e3-4bc6-a0bd-3d0ca4be5271} - (no file)
O2 - BHO: (no name) - {00000012-890e-4aac-afd9-eff6954a34dd} - (no file)
O2 - BHO: (no name) - {0068c128-1dd2-11b2-b257-cbd94ce16222} - (no file)
O2 - BHO: (no name) - {029e02f0-a0e5-4b19-b958-7bf2db29fb13} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {06dfedaa-6196-11d5-bfc8-00508b4a487d} - (no file)
O2 - BHO: (no name) - {12F02779-6D88-4958-8AD3-83C12D86ADC7} - (no file)
O2 - BHO: (no name) - {1adbcce8-cf84-441e-9b38-afc7a19c06a4} - (no file)
O2 - BHO: (no name) - {2d7cb618-cc1c-4126-a7e3-f5b12d3bcf71} - (no file)
O2 - BHO: (no name) - {51641ef3-8a7a-4d84-8659-b0911e947cc8} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {53C330D6-A4AB-419B-B45D-FD4411C1FEF4} - (no file)
O2 - BHO: (no name) - {54645654-2225-4455-44A1-9F4543D34546} - (no file)
O2 - BHO: (no name) - {669695bc-a811-4a9d-8cdf-ba8c795f261e} - (no file)
O2 - BHO: (no name) - {6abc861a-31e7-4d91-b43b-d3c98f22a5c0} - (no file)
O2 - BHO: (no name) - {944864a5-3916-46e2-96a9-a2e84f3f1208} - (no file)
O2 - BHO: (no name) - {a4a435cf-3583-11d4-91bd-0048546a1450} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {b8875bfe-b021-11d4-bfa8-00508b8e9bd3} - (no file)
O2 - BHO: (no name) - {bb936323-19fa-4521-ba29-eca6a121bc78} - (no file)
O2 - BHO: (no name) - {c2680e10-1655-4a0e-87f8-4259325a84b7} - (no file)
O2 - BHO: (no name) - {c4ca6559-2cf1-48b6-96b2-8340a06fd129} - (no file)
O2 - BHO: (no name) - {c5af2622-8c75-4dfb-9693-23ab7686a456} - (no file)
O2 - BHO: (no name) - {ca1d1b05-9c66-11d5-a009-000103c1e50b} - (no file)
O2 - BHO: (no name) - {d8efadf1-9009-11d6-8c73-608c5dc19089} - (no file)
O2 - BHO: (no name) - {e9147a0a-a866-4214-b47c-da821891240f} - (no file)
O2 - BHO: (no name) - {e9306072-417e-43e3-81d5-369490beef7c} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [rirotkbw] regsvr32 /u "C:\Documents and Settings\All Users\Application Data\rirotkbw.dll"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Ebates - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {886DDE35-E955-11D0-A707-000000521958} - http://69.56.176.78/webplugin.cab
O16 - DPF: {B4831DED-3A57-4CC6-9E4B-0E7C5B08DBF4} - http://www.alwaysupd...ll/aun_0032.exe
O16 - DPF: {C0B285F6-DB2B-4908-9C58-F6D95397D747} - http://www.pacimedia...ll/pcs_0002.exe
O16 - DPF: {EB623776-492A-42CA-9571-3AA39F58530B} - http://www.alwaysupd...ll/aun_0032.exe
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O21 - SSODL: SleepApp - {C315CF32-135F-3112-31AC-F611D777C63D} - C:\WINDOWS\system32\sleep32.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

--
End of file - 8779 bytes

Uninstall List from Hijack This:

Ad-Aware 2007
Adobe Acrobat 5.0
Adobe Flash Player ActiveX
AVG Anti-Spyware 7.5
Conexant HSF V92 56K Data Fax PCI Modem
DAO 3.5
Google Toolbar for Internet Explorer
HijackThis 2.0.2
HP Share-to-Web
Microsoft Office 2000 Disc 2
Microsoft Office 2000 Professional
MSN Music Assistant
QuickTime
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944533)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB946026)
Spybot - Search & Destroy
SUPERAntiSpyware Free Edition
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB942840)
Windows Defender
Windows Installer 3.1 (KB893803)
Windows Installer 3.1 (KB893803)
Windows Media Format Runtime
Windows Media Player 10
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
Windows XP Service Pack 2
Yahoo! SiteBuilder

I have attached the 3 log files just in case.

I also have already downloaded Combofix if needed and transfered it to the infected pc.

Thanks in advance for your help. After reading several previous posts, this looks like the best place to find a solution.
I am eagerly awaiting your response as this has now become a challenge for me to fix instead of taking it to a shop and I thrive on this type of learning opportunity.

David

Attached Files

hijackthis3_11_08.txt 8.57KB 130 downloads
uninstall_list.txt 4.4KB 129 downloads
SUPERAntiSpyware_Scan_Log___03_11_2008___00_53_57.txt 2.42KB 136 downloads

#2
Rorschach112

Posted 12 March 2008 - 09:57 AM

Ralphie

Retired Staff
47,710 posts

Hello

Before we begin, you should save these instructions in Notepad to your desktop, or print them, for easy reference. Much of our fix will be done in Safe mode, and you will be unable to access this thread at that time. If you have questions at any point, or are unsure of the instructions, feel free to post here and ask for clarification before proceeding.

Please download SmitfraudFix (by S!Ri) to your Desktop.

Next, please reboot your computer in Safe Mode by doing the following :

Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, a menu with options should appear;
Select the first option, to run Windows in Safe Mode, then press "Enter".
Choose your usual account.

Once in Safe Mode, double-click on SmitfraudFix.exe
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.
A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply.
The report can also be found at the root of the system drive, usually at C:\rapport.txt

Warning : running option #2 on a non infected computer will remove your Desktop background.

Please download Deckard's System Scanner (DSS) and save it to your Desktop.

Close all other windows before proceeding.
Double-click on dss.exe and follow the prompts.
If your anti-virus or firewall complains, please allow this script to run as it is not malicious.
When it has finished, dss will open two Notepads main.txt and extra.txt -- please copy (CTRL+A and then CTRL+C) and paste (CTRL+V) the contents of main.txt and extra.txt in your next reply.

#3
wildlifemgr

Posted 12 March 2008 - 11:37 AM

New Member

Topic Starter
Member
9 posts

Thanks for getting back with me so quick. I will do this tonight and get the results posted back late this evening

#4
Rorschach112

Posted 12 March 2008 - 01:10 PM

Ralphie

Retired Staff
47,710 posts

Ok cool

#5
wildlifemgr

Posted 12 March 2008 - 10:57 PM

New Member

Topic Starter
Member
9 posts

I got the files downloaded and ran the programs. Here are the output files.

Main.txt

Deckard's System Scanner v20071014.68
Run by Jason Love on 2008-03-12 22:54:26
Computer is in Normal Mode.
--------------------------------------------------------------------------------

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.

-- Last 3 Restore Point(s) --
3: 2008-03-13 03:54:48 UTC - RP139 - Deckard's System Scanner Restore Point
2: 2008-03-11 05:12:27 UTC - RP138 - Installed SUPERAntiSpyware Free Edition
1: 2008-03-11 02:38:03 UTC - RP137 - Before Cleaning

Backed up registry hives.
Performed disk cleanup.

Percentage of Memory in Use: 82% (more than 75%).
Total Physical Memory: 256 MiB (512 MiB recommended).

-- HijackThis (run as Jason Love.exe) ------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:55:54 PM, on 3/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\PROGRA~1\HEWLET~1\PHOTOS~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Utilities\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\Jason Love.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cox.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.britannic...ID=382K00033456
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by Cox High Speed Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://localhost;
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\ntos.exe,
O2 - BHO: (no name) - {0068c128-1dd2-11b2-b257-cbd94ce16222} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [rirotkbw] regsvr32 /u "C:\Documents and Settings\All Users\Application Data\rirotkbw.dll"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Ebates - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {886DDE35-E955-11D0-A707-000000521958} - http://69.56.176.78/webplugin.cab
O16 - DPF: {B4831DED-3A57-4CC6-9E4B-0E7C5B08DBF4} - http://www.alwaysupd...ll/aun_0032.exe
O16 - DPF: {C0B285F6-DB2B-4908-9C58-F6D95397D747} - http://www.pacimedia...ll/pcs_0002.exe
O16 - DPF: {EB623776-492A-42CA-9571-3AA39F58530B} - http://www.alwaysupd...ll/aun_0032.exe
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O21 - SSODL: SleepApp - {C315CF32-135F-3112-31AC-F611D777C63D} - C:\WINDOWS\system32\sleep32.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

--
End of file - 6606 bytes

-- HijackThis Fixed Entries (C:\PROGRA~1\TRENDM~1\HIJACK~1\backups\) -----------

backup-20080309-220005-617 O9 - Extra button: Ebates - {F2B441CC-E026-47fb-BDC3-A07750FA3D2C} - file://C:\Program Files\EbatesMoeMoneyMaker4\ebatessmmm\ebatestmmm\ebmmC0.htm (file missing) (HKCU)
backup-20080309-220005-700 O8 - Extra context menu item: Ebates. - file://C:\Program Files\EbatesMoeMoneyMaker4\ebatessmmm\ebatestmmm\ebmmC0.htm
backup-20080309-220504-249 O2 - BHO: (no name) - {c2680e10-1655-4a0e-87f8-4259325a84b7} - (no file)
backup-20080309-220504-854 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
backup-20080309-220556-838 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
backup-20080309-220630-639 R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
backup-20080309-220657-504 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
backup-20080309-220757-803 O2 - BHO: (no name) - {0068c128-1dd2-11b2-b257-cbd94ce16222} - C:\WINDOWS\jipytmzc.dll
backup-20080309-220902-290 O2 - BHO: (no name) - {00000000-d9e3-4bc6-a0bd-3d0ca4be5271} - (no file)

-- File Associations -----------------------------------------------------------

All associations okay.

-- Drivers: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled ---------------------

R1 SASDIFSV - c:\program files\superantispyware\sasdifsv.sys
R1 SASKUTIL - c:\program files\superantispyware\saskutil.sys
R3 SASENUM - c:\program files\superantispyware\sasenum.sys <Not Verified; SuperAdBlocker, Inc.; SuperAntiSpyware>

-- Services: 0-Boot, 1-System, 2-Auto, 3-Demand, 4-Disabled --------------------

All services whitelisted.

-- Device Manager: Disabled ----------------------------------------------------

No disabled devices found.

-- Scheduled Tasks -------------------------------------------------------------

2008-03-12 22:55:35 330 --ah----- C:\WINDOWS\Tasks\MP Scheduled Scan.job

-- Files created between 2008-02-12 and 2008-03-12 -----------------------------

2008-03-12 22:44:03 2208 --a------ C:\WINDOWS\system32\tmp.reg
2008-03-12 22:42:35 25600 --a------ C:\WINDOWS\system32\WS2Fix.exe
2008-03-12 22:42:35 289144 --a------ C:\WINDOWS\system32\VCCLSID.exe <Not Verified; S!Ri; >
2008-03-12 22:42:35 86528 --a------ C:\WINDOWS\system32\VACFix.exe <Not Verified; S!Ri.URZ; VACFix>
2008-03-12 22:42:35 288417 --a------ C:\WINDOWS\system32\SrchSTS.exe <Not Verified; S!Ri; SrchSTS>
2008-03-12 22:42:35 53248 --a------ C:\WINDOWS\system32\Process.exe <Not Verified; http://www.beyondlogic.org; Command Line Process Utility>
2008-03-12 22:42:35 82432 --a------ C:\WINDOWS\system32\IEDFix.exe <Not Verified; S!Ri.URZ; IEDFix>
2008-03-12 22:42:35 51200 --a------ C:\WINDOWS\system32\dumphive.exe
2008-03-11 00:12:41 0 d-------- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2008-03-11 00:12:29 0 d-------- C:\Program Files\SUPERAntiSpyware
2008-03-11 00:12:29 0 d-------- C:\Documents and Settings\Jason Love\Application Data\SUPERAntiSpyware.com
2008-03-10 21:41:04 0 d-------- C:\Documents and Settings\Jason Love\Application Data\Google
2008-03-10 21:17:24 0 d-------- C:\Documents and Settings\Jason Love\Application Data\Grisoft
2008-03-09 23:48:22 68096 --a------ C:\WINDOWS\system32\zip.exe
2008-03-09 23:48:22 98816 --a------ C:\WINDOWS\system32\sed.exe
2008-03-09 23:48:22 80412 --a------ C:\WINDOWS\system32\grep.exe
2008-03-09 23:48:22 73728 --a------ C:\WINDOWS\system32\fdsv.exe <Not Verified; Smallfrogs Studio; >
2008-03-09 21:52:58 0 d-------- C:\Program Files\Trend Micro
2008-03-09 15:37:39 0 d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-03-09 15:20:21 0 d-a------ C:\Documents and Settings\All Users\Application Data\TEMP
2008-03-09 14:58:41 0 d-------- C:\Documents and Settings\Administrator\Application Data\Macromedia
2008-03-09 14:58:39 0 d-------- C:\Documents and Settings\Administrator\Application Data\Adobe
2008-03-09 14:58:00 0 d-------- C:\Documents and Settings\Administrator\Application Data\Google
2008-03-09 11:03:06 0 d--hs---- C:\WINDOWS\system32\wsnpoem
2008-03-09 10:43:02 0 d-------- C:\Program Files\Windows Defender
2008-03-09 10:39:25 0 d-------- C:\Documents and Settings\All Users\Application Data\Windows Genuine Advantage
2008-03-09 08:59:45 0 d-------- C:\Program Files\Lavasoft
2008-03-09 08:59:45 0 d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-03-09 08:54:48 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-03-09 08:50:16 0 d-------- C:\Documents and Settings\Administrator\Application Data\Grisoft
2008-03-09 08:30:32 0 d-------- C:\Program Files\Utilities
2008-03-05 23:41:54 0 d-------- C:\Documents and Settings\All Users\Application Data\Grisoft
2008-03-05 23:37:56 0 d-------- C:\Program Files\AVG
2008-03-05 23:19:23 261120 --a------ C:\WINDOWS\system32\sleep32.dll
2008-03-05 23:14:57 0 d-------- C:\Documents and Settings\All Users\Application Data\Google
2008-03-05 23:12:40 0 d-------- C:\WINDOWS\system32\PreInstall
2008-03-05 23:07:11 0 d-------- C:\WINDOWS\system32\SoftwareDistribution
2008-03-05 22:50:09 0 d-------- C:\Documents and Settings\Administrator\Application Data\Share-to-Web Upload Folder
2008-03-05 22:49:54 0 d-------- C:\Documents and Settings\Administrator\Application Data\Identities
2008-03-05 22:49:42 0 d---s---- C:\Documents and Settings\Administrator\Application Data\Microsoft
2008-03-05 22:49:41 0 d--h----- C:\Documents and Settings\Administrator\Templates
2008-03-05 22:49:41 0 dr------- C:\Documents and Settings\Administrator\Start Menu
2008-03-05 22:49:41 0 dr-h----- C:\Documents and Settings\Administrator\SendTo
2008-03-05 22:49:41 0 dr-h----- C:\Documents and Settings\Administrator\Recent
2008-03-05 22:49:41 0 d--h----- C:\Documents and Settings\Administrator\PrintHood
2008-03-05 22:49:41 2097152 --ah----- C:\Documents and Settings\Administrator\NTUSER.DAT
2008-03-05 22:49:41 0 d--h----- C:\Documents and Settings\Administrator\NetHood
2008-03-05 22:49:41 0 dr------- C:\Documents and Settings\Administrator\My Documents
2008-03-05 22:49:41 0 d--h----- C:\Documents and Settings\Administrator\Local Settings
2008-03-05 22:49:41 0 dr------- C:\Documents and Settings\Administrator\Favorites
2008-03-05 22:49:41 0 d-------- C:\Documents and Settings\Administrator\Desktop
2008-03-05 22:49:41 0 d---s---- C:\Documents and Settings\Administrator\Cookies
2008-03-05 22:49:41 0 dr-h----- C:\Documents and Settings\Administrator\Application Data

-- Find3M Report ---------------------------------------------------------------

2008-03-09 23:53:07 0 d-------- C:\Program Files\Common Files
2008-03-05 23:23:55 0 d-------- C:\Program Files\Google
2008-03-05 23:14:25 0 d-------- C:\Program Files\Common Files\Adobe

-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{0068c128-1dd2-11b2-b257-cbd94ce16222}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HPDJ Taskbar Utility"="C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe" [08/03/2001 09:24 PM]
"Share-to-Web Namespace Daemon"="C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe" [07/03/2001 10:11 AM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [04/19/2005 11:17 AM]
"!AVG Anti-Spyware"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [06/11/2007 04:25 AM]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [11/03/2006 07:20 PM]
"rirotkbw"="regsvr32 /u C:\Documents and Settings\All Users\Application Data\rirotkbw.dll" []

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 11:24 AM]
"Yahoo! Pager"="C:\Program Files\Yahoo!\Messenger\ypager.exe" [08/06/2004 04:33 PM]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe" [03/05/2008 11:14 PM]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [02/27/2007 11:39 AM]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"DWQueuedReporting"="C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [2/17/1999 3:05:56 PM]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"DisableTaskMgr"=1 (0x1)
"DisableRegistryTools"=0 (0x0)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [12/20/2006 12:55 PM 77824]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
"SleepApp"= {C315CF32-135F-3112-31AC-F611D777C63D} - C:\WINDOWS\system32\sleep32.dll [03/05/2008 11:19 PM 261120]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon]
"Userinit"="C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\ntos.exe,"

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll 02/27/2007 11:39 AM 282624 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

-- Hosts -----------------------------------------------------------------------

127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com

8002 more entries in hosts file.

-- End of Deckard's System Scanner: finished at 2008-03-12 22:56:43 ------------

Extra.txt

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.
--------------------------------------------------------------------------------

-- System Information ----------------------------------------------------------

Microsoft Windows XP Professional (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel® Pentium® 4 CPU 1.60GHz
Percentage of Memory in Use: 78%
Physical Memory (total/avail): 255.3 MiB / 55.69 MiB
Pagefile Memory (total/avail): 618.04 MiB / 289.86 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1950.48 MiB

A: is Removable (No Media)
C: is Fixed (NTFS) - 37.24 GiB total, 32.21 GiB free.
D: is CDROM (No Media)

\\.\PHYSICALDRIVE0 - ST340016A - 37.27 GiB - 2 partitions
\PARTITION0 - Unknown - 31.35 MiB
\PARTITION1 (bootable) - Installable File System - 37.24 GiB - C:

-- Security Center -------------------------------------------------------------

AUOptions is scheduled to auto-install.
Windows Internal Firewall is disabled.

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

[HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Yahoo!\\Messenger\\YPager.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YPager.exe:*:Enabled:Yahoo! Messenger"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"

-- Environment Variables -------------------------------------------------------

ALLUSERSPROFILE=C:\Documents and Settings\All Users
APPDATA=C:\Documents and Settings\Jason Love\Application Data
CLIENTNAME=Console
CommonProgramFiles=C:\Program Files\Common Files
COMPUTERNAME=SAN-LEVKTWAXJDC
ComSpec=C:\WINDOWS\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Documents and Settings\Jason Love
LOGONSERVER=\\SAN-LEVKTWAXJDC
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_IDENTIFIER=x86 Family 15 Model 1 Stepping 2, GenuineIntel
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0102
ProgramFiles=C:\Program Files
PROMPT=$P$G
SESSIONNAME=Console
SystemDrive=C:
SystemRoot=C:\WINDOWS
TEMP=C:\DOCUME~1\JASONL~1\LOCALS~1\Temp
TMP=C:\DOCUME~1\JASONL~1\LOCALS~1\Temp
USERDOMAIN=SAN-LEVKTWAXJDC
USERNAME=Jason Love
USERPROFILE=C:\Documents and Settings\Jason Love
windir=C:\WINDOWS

-- User Profiles ---------------------------------------------------------------

Jason Love (admin)
Administrator (admin)
Guest (guest)

-- Add/Remove Programs ---------------------------------------------------------

--> rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Ad-Aware 2007 --> MsiExec.exe /I{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}
Adobe Acrobat 5.0 --> C:\WINDOWS\ISUNINST.EXE -f"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.isu" -c"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.dll"
Adobe Flash Player ActiveX --> C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
AVG Anti-Spyware 7.5 --> C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Uninstall.exe
Conexant HSF V92 56K Data Fax PCI Modem --> C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_14F1&DEV_2013&SUBSYS_021213E0\HxFSETUP.EXE -U -IVEN_14F1&DEV_2013&SUBSYS_021213E0
DAO 3.5 --> C:\WINDOWS\IsUninst.exe -f"C:\Program Files\Intuit\DAO 3.5\Uninst.isu"
Google Toolbar for Internet Explorer --> regsvr32 /u /s "c:\program files\google\googletoolbar1.dll"
HijackThis 2.0.2 --> "C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
HP Share-to-Web --> RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{748F4870-8350-11D3-B0BF-080009FB4A19}\Setup.exe" --MAIN -l9
Microsoft Office 2000 Disc 2 --> MsiExec.exe /I{00040409-78E1-11D2-B60F-006097C998E7}
Microsoft Office 2000 Professional --> MsiExec.exe /I{00010409-78E1-11D2-B60F-006097C998E7}
MSN Music Assistant --> rundll32 advpack.dll,LaunchINFSection C:\WINDOWS\INF\msninst.inf,Uninstall
QuickTime --> C:\WINDOWS\unvise32qt.exe C:\WINDOWS\system32\QuickTime\Uninstall.log
Spybot - Search & Destroy --> "C:\Program Files\Spybot - Search & Destroy\unins000.exe"
SUPERAntiSpyware Free Edition --> MsiExec.exe /X{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}
Windows Defender --> MsiExec.exe /I{A06275F4-324B-4E85-95E6-87B2CD729401}
Yahoo! SiteBuilder --> C:\PROGRA~1\JavaSoft\JRE1.4\14267D~1.1\bin\javaw.exe -cp C:\PROGRA~1\JavaSoft\JRE1.4\14267D~1.1\JEXPRE~1.JAR com.denova.JExpress.Uninstaller.JUninstall C:\PROGRA~1\YAHOOS~1\JExpress\UNINST~1

-- Application Event Log -------------------------------------------------------

Event Record #/Type1931 / Warning
Event Submitted/Written: 03/12/2008 10:38:46 PM
Event ID/Source: 1524 / Userenv
Event Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.

Event Record #/Type1926 / Warning
Event Submitted/Written: 03/12/2008 10:29:15 PM
Event ID/Source: 1524 / Userenv
Event Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.

Event Record #/Type1917 / Warning
Event Submitted/Written: 03/11/2008 07:01:18 AM
Event ID/Source: 1524 / Userenv
Event Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.

Event Record #/Type1916 / Error
Event Submitted/Written: 03/11/2008 02:11:13 AM
Event ID/Source: 5000 / MPSampleSubmission
Event Description:
mptelemetry8024402cendsearchsearch1.1.1593.0mpsigdwn.dll1.1.1593.0windows defenderNILNILNIL

Event Record #/Type1910 / Warning
Event Submitted/Written: 03/10/2008 11:10:13 PM
Event ID/Source: 1524 / Userenv
Event Description:
Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.

-- Security Event Log ----------------------------------------------------------

No Errors/Warnings found.

-- System Event Log ------------------------------------------------------------

Event Record #/Type5686 / Warning
Event Submitted/Written: 03/12/2008 10:56:01 PM
Event ID/Source: 3004 / WinDefend
Event Description:
%SAN-LEVKTWAXJDC27 Real-Time Protection agent has detected changes. Microsoft recommends you analyze the software that made these changes for potential risks. You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer. Allow changes only if you trust the program or the software publisher. %SAN-LEVKTWAXJDC27 can't undo changes that you allow.

For more information please see the following:
%SAN-LEVKTWAXJDC275

Scan ID: {0CE0CD6E-AFFE-4B71-8263-6B871E46EA30}

User: SAN-LEVKTWAXJDC\Jason Love

Name: %SAN-LEVKTWAXJDC271

ID: %SAN-LEVKTWAXJDC272

Severity: 1.1.1593.05

Category: 1.1.1593.06

Path Found: %SAN-LEVKTWAXJDC276

Alert Type: %SAN-LEVKTWAXJDC278

Detection Type: 1.1.1593.02

Event Record #/Type5685 / Warning
Event Submitted/Written: 03/12/2008 10:56:01 PM
Event ID/Source: 3004 / WinDefend
Event Description:
%SAN-LEVKTWAXJDC27 Real-Time Protection agent has detected changes. Microsoft recommends you analyze the software that made these changes for potential risks. You can use information about how these programs operate to choose whether to allow them to run or remove them from your computer. Allow changes only if you trust the program or the software publisher. %SAN-LEVKTWAXJDC27 can't undo changes that you allow.

For more information please see the following:
%SAN-LEVKTWAXJDC275

Scan ID: {77ABBB99-BAE8-4F24-A0EA-CF75FE65A4A3}

User: SAN-LEVKTWAXJDC\Jason Love

Name: %SAN-LEVKTWAXJDC271

ID: %SAN-LEVKTWAXJDC272

Severity: 1.1.1593.05

Category: 1.1.1593.06

Path Found: %SAN-LEVKTWAXJDC276

Alert Type: %SAN-LEVKTWAXJDC278

Detection Type: 1.1.1593.02

Event Record #/Type5665 / Error
Event Submitted/Written: 03/12/2008 10:51:04 PM
Event ID/Source: 10005 / DCOM
Event Description:
DCOM got error "%%1084" attempting to start the service EventSystem with arguments ""
in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}

Event Record #/Type5664 / Error
Event Submitted/Written: 03/12/2008 10:45:55 PM
Event ID/Source: 10005 / DCOM
Event Description:
DCOM got error "%%1084" attempting to start the service netman with arguments ""
in order to run the server:
{BA126AE5-2166-11D1-B1D0-00805FC1270E}

Event Record #/Type5663 / Error
Event Submitted/Written: 03/12/2008 10:41:31 PM
Event ID/Source: 7001 / Service Control Manager
Event Description:
The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error:
%%31

-- End of Deckard's System Scanner: finished at 2008-03-12 22:56:43 ------------

Smitfraudfix

SmitFraudFix v2.301

Scan done at 22:43:20.39, Wed 03/12/2008
Run from C:\Program Files\Utilities\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» SharedTaskScheduler Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

»»»»»»»»»»»»»»»»»»»»»»»» Killing process

»»»»»»»»»»»»»»»»»»»»»»»» hosts

127.0.0.1 localhost
127.0.0.1 www.007guard.com
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127.0.0.1 www.24-7pharmacy.info
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127.0.0.1 www.24teen.com
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127.0.0.1 www.2every.net
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127.0.0.1 www.3bay.it
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127.0.0.1 www.acrobat-2007.com
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127.0.0.1 www.acrobat-8.com
127.0.0.1 acrobat-8.com
127.0.0.1 www.acrobat-center.com
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127.0.0.1 www.acrobat-hq.com
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127.0.0.1 www.acrobatreader-8.com
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127.0.0.1 www.acrobat-reader-8.de
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127.0.0.1 www.acrobat-stop.com
127.0.0.1 acrobat-stop.com
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127.0.0.1 www.activexmediaobject.com
127.0.0.1 activexmediaobject.com
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127.0.0.1 activexmediapro.com
127.0.0.1 www.activexmediasite.com
127.0.0.1 activexmediasite.com
127.0.0.1 www.activexmediasoftware.com
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127.0.0.1 www.activexmediatool.com
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127.0.0.1 www.activexmediatour.com
127.0.0.1 activexmediatour.com
127.0.0.1 www.activexsoftwares.com
127.0.0.1 activexsoftwares.com
127.0.0.1 www.activexsource.com
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127.0.0.1 www.activexupdate.com
127.0.0.1 activexupdate.com
127.0.0.1 www.activexvideo.com
127.0.0.1 activexvideo.com
127.0.0.1 www.activexvideotool.com
127.0.0.1 activexvideotool.com
127.0.0.1 www.ad.marketingsector.com
127.0.0.1 ad.marketingsector.com
127.0.0.1 www.ad.mokead.com
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127.0.0.1 ad86.com
127.0.0.1 www.adamsupportgroup.org
127.0.0.1 adamsupportgroup.org
127.0.0.1 www.adarmor.com
127.0.0.1 adarmor.com
127.0.0.1 www.adasearch.com
127.0.0.1 adasearch.com
127.0.0.1 adaware.cc
127.0.0.1 www.adawarenow.com
127.0.0.1 adawarenow.com
127.0.0.1 adchannel.contextplus.net
127.0.0.1 www.addetect.com
127.0.0.1 addetect.com
127.0.0.1 www.add-hhh.info
127.0.0.1 add-hhh.info
127.0.0.1 addictivetechnologies.com
127.0.0.1 www.addictivetechnologies.com
127.0.0.1 www.addictivetechnologies.net
127.0.0.1 addictivetechnologies.net
127.0.0.1 addioerrori.com
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127.0.0.1 www.add-manager.com
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127.0.0.1 adgate.info
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127.0.0.1 adlogix.com
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127.0.0.1 adnet-plus.com
127.0.0.1 adnetserver.com
127.0.0.1 www.adnetserver.com
127.0.0.1 adobe-download-now.com
127.0.0.1 www.adobe-downloads.com
127.0.0.1 adobe-downloads.com
127.0.0.1 adobe-reader-8.fr
127.0.0.1 www.adobe-reader-8.fr
127.0.0.1 www.adprotect.com
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127.0.0.1 ads.centralmedia.ws
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127.0.0.1 www.adsrevenue.net
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127.0.0.1 adtrak.net
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127.0.0.1 adult777search.info
127.0.0.1 www.adult777search.info
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127.0.0.1 adult-engine-search.com
127.0.0.1 www.adult-engine-search.com
127.0.0.1 www.adult-erotic-guide.net
127.0.0.1 adult-erotic-guide.net
127.0.0.1 adultfilmsite.com
127.0.0.1 www.adultfilmsite.com
127.0.0.1 www.adult-friends-finder.net
127.0.0.1 adult-friends-finder.net
127.0.0.1 adultgambling.org
127.0.0.1 adult-host.org
127.0.0.1 adulthyperlinks.com
127.0.0.1 www.adulthyperlinks.com
127.0.0.1 adultmovieplus.com
127.0.0.1 www.adultmovieplus.com
127.0.0.1 adult-mpg.net
127.0.0.1 www.adult-mpg.net
127.0.0.1 adult-personal.us
127.0.0.1 adultsgames.net
127.0.0.1 adultsonlyvids.com
127.0.0.1 www.adultsonlyvids.com
127.0.0.1 adultsper.com
127.0.0.1 www.adultsper.com
127.0.0.1 www.adulttds.com
127.0.0.1 adulttds.com
127.0.0.1 adultzoneworld.com
127.0.0.1 www.adultzoneworld.com
127.0.0.1 advcash.biz
127.0.0.1 www.advcash.biz
127.0.0.1 advert.exaccess.ru
127.0.0.1 advertisemoney.info
127.0.0.1 www.advertisemoney.info
127.0.0.1 advertising.paltalk.com
127.0.0.1 advertising-money.info
127.0.0.1 www.advertising-money.info
127.0.0.1 ad-ware.cc
127.0.0.1 ad-w-a-r-e.com
127.0.0.1 www.ad-w-a-r-e.com
127.0.0.1 a-d-w-a-r-e.com
127.0.0.1 www.a-d-w-a-r-e.com
127.0.0.1 www.adware.pro
127.0.0.1 adware.pro
127.0.0.1 adwarealert.com
127.0.0.1 www.adwarealert.com
127.0.0.1 ad-warealert.com
127.0.0.1 www.ad-warealert.com
127.0.0.1 adwarearrest.com
127.0.0.1 www.adwarearrest.com
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#6
wildlifemgr

Posted 12 March 2008 - 11:10 PM

New Member

Topic Starter
Member
9 posts

It lookl like the smitfraudfix file got cut off with my comments at the bottom.

The taskmanager still says it has been disabled by the administrator. The annoying popups are gone and the desktop wallpaper is back to normal. Let me know how the scans look.

If the pc is clean, which of the many programs I downloaded and used do I need to keep? I plan on using the AVG for virus protection.

Thanks for your help.

David

Attached Files

rapport.txt 225.37KB 121 downloads
main.txt 17.75KB 201 downloads
extra.txt 9.41KB 193 downloads

#7
Rorschach112

Posted 13 March 2008 - 09:37 AM

Ralphie

Retired Staff
47,710 posts

Hello

CLICK THIS TO LINK TO BE SURE YOU CAN VIEW HIDDEN FILES

Please go here:
The Spy Killer Forum

Click on "New Topic"
Put your name, e-mail address, and this as the title: "C:\WINDOWS\system32\sleep32.dll"
Put a link to this topic in the description box.
Then next to the file box, at the bottom, click the browse button, then navigate to this file:
- C:\WINDOWS\system32\sleep32.dll
Click Open.
Click Post.

Thank you!

1. Please re-open HiJackThis and choose do a system scan only. Check the boxes next to ONLY the entries listed below(if present):

R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\ntos.exe,
O2 - BHO: (no name) - {0068c128-1dd2-11b2-b257-cbd94ce16222} - (no file)
O4 - HKLM\..\Run: [rirotkbw] regsvr32 /u "C:\Documents and Settings\All Users\Application Data\rirotkbw.dll"
O21 - SSODL: SleepApp - {C315CF32-135F-3112-31AC-F611D777C63D} - C:\WINDOWS\system32\sleep32.dll

2. Now close all windows other than HiJackThis, including browsers, so that nothing other than HijackThis is open, then click Fix Checked. A box will pop up asking you if you wish to fix the selected items. Please choose YES. Once it has fixed them, please exit/close HijackThis.

Please download the OTMoveIt2 by OldTimer.

Save it to your desktop.
Please double-click OTMoveIt2.exe to run it.
Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
```
C:\WINDOWS\system32\sleep32.dll
C:\WINDOWS\system32\ntos.exe
C:\Documents and Settings\All Users\Application Data\rirotkbw.dll
```
Return to OTMoveIt2, right click in the "Paste List of Files/Folders to be Moved" window (under the light blue bar) and choose Paste.
Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
```
purity
HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system\\DisableTaskMgr
```
Return to OTMoveIt2, right click in the "Paste List Of Files/Patterns To Search For and Move" window (under the yellow bar) and choose Paste.
Click the red Moveit! button.
Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
Close OTMoveIt2

If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

Reboot and post a new DSS log

#8
wildlifemgr

Posted 13 March 2008 - 10:30 PM

New Member

Topic Starter
Member
9 posts

I completed the tasks. Whenever I ran the OTMoveIt2, it got hung up (Not Responding). I closed it, reopened it and pasted the values in again, clicked fix and it ran smoothly. The output file is from the second run. Rebooted and ran DSS again.

I am attaching the files below.

Let me know if you don't get the files and I will repost within this thread. The computer is looking better and better.

Attached Files

dss_main_3_13.txt 13.91KB 146 downloads
OTMoveIt2.txt 528bytes 155 downloads

#9
Rorschach112

Posted 14 March 2008 - 08:24 AM

Ralphie

Retired Staff
47,710 posts

Hello

Don't attach the reports please

1. Please re-open HiJackThis and choose do a system scan only. Check the boxes next to ONLY the entries listed below(if present):

O8 - Extra context menu item: Ebates - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm
O9 - Extra button: Ebates - {6685509E-B47B-4f47-8E16-9A5F3A62F683} - file://C:\Program Files\Ebates_MoeMoneyMaker\Sy350\Tp350\scri350a.htm (file missing) (HKCU)
O16 - DPF: {EB623776-492A-42CA-9571-3AA39F58530B} - http://www.alwaysupd...ll/aun_0032.exe
O21 - SSODL: SleepApp - {C315CF32-135F-3112-31AC-F611D777C63D} - C:\WINDOWS\system32\sleep32.dll (file missing)

2. Now close all windows other than HiJackThis, including browsers, so that nothing other than HijackThis is open, then click Fix Checked. A box will pop up asking you if you wish to fix the selected items. Please choose YES. Once it has fixed them, please exit/close HijackThis.

Please run the OTMoveIt2 by OldTimer again.

Please double-click OTMoveIt2.exe to run it.
Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
```
C:\Program Files\Ebates_MoeMoneyMaker
```
Return to OTMoveIt2, right click in the "Paste List of Files/Folders to be Moved" window (under the light blue bar) and choose Paste.
Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
```
purity
```
Return to OTMoveIt2, right click in the "Paste List Of Files/Patterns To Search For and Move" window (under the yellow bar) and choose Paste.
Click the red Moveit! button.
Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
Close OTMoveIt2

If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.

Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select "Perform Full Scan", then click Scan. Check all the boxes and click Start Scan
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Copy&Paste the entire report in your next reply.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

Reboot and post a new DSS log

#10
wildlifemgr

Posted 14 March 2008 - 08:48 PM

New Member

Topic Starter
Member
9 posts

Here are the most recent log files.

There were two entries in yesterdays HiJack log that have the same file name (aun_0032.exe) but you only said to remove the second. The first is still in this HijackThis log file.

O16 - DPF: {B4831DED-3A57-4CC6-9E4B-0E7C5B08DBF4} - http://www.alwaysupd...ll/aun_0032.exe

O16 - DPF: {EB623776-492A-42CA-9571-3AA39F58530B} - http://www.alwaysupd...ll/aun_0032.exe

I was wondering what the difference between the two were and why I only removed the second?

OTMoveit2 Log

File/Folder C:\Program Files\Ebates_MoeMoneyMaker not found.
[Custom Input]
< purity >

OTMoveIt2 by OldTimer - Version 1.0.21 log created on 03142008_195509

MBam

Malwarebytes' Anti-Malware 1.08
Database version: 493

Scan type: Full Scan (C:\|)
Objects scanned: 50301
Time elapsed: 10 minute(s), 18 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Network\UID (Malware.Trace) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\WINDOWS\system32\wsnpoem (Trojan.Agent) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\wsnpoem\audio.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\wsnpoem\video.dll (Trojan.Agent) -> Quarantined and deleted successfully.

DSS Log
Deckard's System Scanner v20071014.68
Run by Jason Love on 2008-03-14 21:04:58
Computer is in Normal Mode.
--------------------------------------------------------------------------------

Percentage of Memory in Use: 94% (more than 75%).
Total Physical Memory: 256 MiB (512 MiB recommended).

-- HijackThis (run as Jason Love.exe) ------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:05:28 PM, on 3/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\Program Files\SBC Yahoo!\Connection Manager\ConnectionManager.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\HEWLET~1\PHOTOS~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Utilities\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\JASONL~1.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cox.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dial
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp.../search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapp...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dial
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.britannic...ID=382K00033456
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by Cox High Speed Internet
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [SBC Yahoo! Connection Manager] "C:\Program Files\SBC Yahoo!\Connection Manager\ConnectionManager.exe"
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {886DDE35-E955-11D0-A707-000000521958} - http://69.56.176.78/webplugin.cab
O16 - DPF: {B4831DED-3A57-4CC6-9E4B-0E7C5B08DBF4} - http://www.alwaysupd...ll/aun_0032.exe
O16 - DPF: {C0B285F6-DB2B-4908-9C58-F6D95397D747} - http://www.pacimedia...ll/pcs_0002.exe
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo....plorer1_9us.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

--
End of file - 7452 bytes

-- Files created between 2008-02-14 and 2008-03-14 -----------------------------

2008-03-14 20:06:28 0 d-------- C:\Program Files\SBC Yahoo!
2008-03-14 20:05:53 86016 --a------ C:\WINDOWS\system32\YPcservice.exe <Not Verified; Yahoo! Inc.; YPCService Module>
2008-03-14 20:05:53 155703 --a------ C:\WINDOWS\system32\ypclsp.dll <Not Verified; Yahoo! Inc.; Yahoo! YPCLSP>
2008-03-14 20:04:45 65536 --a------ C:\WINDOWS\system32\YCRWin32.dll <Not Verified; ; YCRWin32 Module>
2008-03-14 20:04:00 81920 -ra------ C:\WINDOWS\system32\yieinst.dll <Not Verified; Yahoo!, inc.; Yahoo!, inc. yieinst>
2008-03-14 20:00:45 0 d-------- C:\Documents and Settings\Jason Love\Application Data\Malwarebytes
2008-03-14 19:59:18 0 d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-03-14 19:59:18 0 d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-03-12 22:44:03 2208 --a------ C:\WINDOWS\system32\tmp.reg
2008-03-12 22:42:35 25600 --a------ C:\WINDOWS\system32\WS2Fix.exe
2008-03-12 22:42:35 289144 --a------ C:\WINDOWS\system32\VCCLSID.exe <Not Verified; S!Ri; >
2008-03-12 22:42:35 86528 --a------ C:\WINDOWS\system32\VACFix.exe <Not Verified; S!Ri.URZ; VACFix>
2008-03-12 22:42:35 288417 --a------ C:\WINDOWS\system32\SrchSTS.exe <Not Verified; S!Ri; SrchSTS>
2008-03-12 22:42:35 53248 --a------ C:\WINDOWS\system32\Process.exe <Not Verified; http://www.beyondlogic.org; Command Line Process Utility>
2008-03-12 22:42:35 82432 --a------ C:\WINDOWS\system32\IEDFix.exe <Not Verified; S!Ri.URZ; IEDFix>
2008-03-12 22:42:35 51200 --a------ C:\WINDOWS\system32\dumphive.exe
2008-03-11 00:12:41 0 d-------- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2008-03-11 00:12:29 0 d-------- C:\Program Files\SUPERAntiSpyware
2008-03-11 00:12:29 0 d-------- C:\Documents and Settings\Jason Love\Application Data\SUPERAntiSpyware.com
2008-03-10 21:41:04 0 d-------- C:\Documents and Settings\Jason Love\Application Data\Google
2008-03-10 21:17:24 0 d-------- C:\Documents and Settings\Jason Love\Application Data\Grisoft
2008-03-09 23:48:22 68096 --a------ C:\WINDOWS\system32\zip.exe
2008-03-09 23:48:22 98816 --a------ C:\WINDOWS\system32\sed.exe
2008-03-09 23:48:22 80412 --a------ C:\WINDOWS\system32\grep.exe
2008-03-09 23:48:22 73728 --a------ C:\WINDOWS\system32\fdsv.exe <Not Verified; Smallfrogs Studio; >
2008-03-09 21:52:58 0 d-------- C:\Program Files\Trend Micro
2008-03-09 15:37:39 0 d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-03-09 15:20:21 0 d-a------ C:\Documents and Settings\All Users\Application Data\TEMP
2008-03-09 14:58:41 0 d-------- C:\Documents and Settings\Administrator\Application Data\Macromedia
2008-03-09 14:58:39 0 d-------- C:\Documents and Settings\Administrator\Application Data\Adobe
2008-03-09 14:58:00 0 d-------- C:\Documents and Settings\Administrator\Application Data\Google
2008-03-09 10:43:02 0 d-------- C:\Program Files\Windows Defender
2008-03-09 10:39:25 0 d-------- C:\Documents and Settings\All Users\Application Data\Windows Genuine Advantage
2008-03-09 08:59:45 0 d-------- C:\Program Files\Lavasoft
2008-03-09 08:59:45 0 d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-03-09 08:54:48 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-03-09 08:50:16 0 d-------- C:\Documents and Settings\Administrator\Application Data\Grisoft
2008-03-09 08:30:32 0 d-------- C:\Program Files\Utilities
2008-03-05 23:41:54 0 d-------- C:\Documents and Settings\All Users\Application Data\Grisoft
2008-03-05 23:37:56 0 d-------- C:\Program Files\AVG
2008-03-05 23:14:57 0 d-------- C:\Documents and Settings\All Users\Application Data\Google
2008-03-05 23:12:40 0 d-------- C:\WINDOWS\system32\PreInstall
2008-03-05 23:07:11 0 d-------- C:\WINDOWS\system32\SoftwareDistribution
2008-03-05 22:50:09 0 d-------- C:\Documents and Settings\Administrator\Application Data\Share-to-Web Upload Folder
2008-03-05 22:49:54 0 d-------- C:\Documents and Settings\Administrator\Application Data\Identities
2008-03-05 22:49:42 0 d---s---- C:\Documents and Settings\Administrator\Application Data\Microsoft
2008-03-05 22:49:41 0 d--h----- C:\Documents and Settings\Administrator\Templates
2008-03-05 22:49:41 0 dr------- C:\Documents and Settings\Administrator\Start Menu
2008-03-05 22:49:41 0 dr-h----- C:\Documents and Settings\Administrator\SendTo
2008-03-05 22:49:41 0 dr-h----- C:\Documents and Settings\Administrator\Recent
2008-03-05 22:49:41 0 d--h----- C:\Documents and Settings\Administrator\PrintHood
2008-03-05 22:49:41 2097152 --ah----- C:\Documents and Settings\Administrator\NTUSER.DAT
2008-03-05 22:49:41 0 d--h----- C:\Documents and Settings\Administrator\NetHood
2008-03-05 22:49:41 0 dr------- C:\Documents and Settings\Administrator\My Documents
2008-03-05 22:49:41 0 d--h----- C:\Documents and Settings\Administrator\Local Settings
2008-03-05 22:49:41 0 dr------- C:\Documents and Settings\Administrator\Favorites
2008-03-05 22:49:41 0 d-------- C:\Documents and Settings\Administrator\Desktop
2008-03-05 22:49:41 0 d---s---- C:\Documents and Settings\Administrator\Cookies
2008-03-05 22:49:41 0 dr-h----- C:\Documents and Settings\Administrator\Application Data

-- Find3M Report ---------------------------------------------------------------

2008-03-14 20:05:53 0 d-------- C:\Program Files\Yahoo!
2008-03-09 23:53:07 0 d-------- C:\Program Files\Common Files
2008-03-05 23:23:55 0 d-------- C:\Program Files\Google
2008-03-05 23:14:25 0 d-------- C:\Program Files\Common Files\Adobe

-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HPDJ Taskbar Utility"="C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe" [08/03/2001 09:24 PM]
"Share-to-Web Namespace Daemon"="C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe" [07/03/2001 10:11 AM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [04/19/2005 11:17 AM]
"!AVG Anti-Spyware"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [06/11/2007 04:25 AM]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [11/03/2006 07:20 PM]
"YBrowser"="C:\Program Files\Yahoo!\browser\ybrwicon.exe" [07/11/2003 02:51 PM]
"SBC Yahoo! Connection Manager"="C:\Program Files\SBC Yahoo!\Connection Manager\ConnectionManager.exe" [07/14/2003 02:55 PM]
"IPInSightMonitor 01"="C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe" [07/14/2003 02:30 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 11:24 AM]
"Yahoo! Pager"="C:\Program Files\Yahoo!\Messenger\ypager.exe" [08/06/2004 04:33 PM]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe" [03/05/2008 11:14 PM]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [02/27/2007 11:39 AM]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"DWQueuedReporting"="C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [2/17/1999 3:05:56 PM]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"DisableRegistryTools"=0 (0x0)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [12/20/2006 12:55 PM 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll 02/27/2007 11:39 AM 282624 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll,

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

*Newly Created Service* - IPVNMON

-- End of Deckard's System Scanner: finished at 2008-03-14 21:06:51 ------------

Continued thanks for your efforts and patience.

David

#11
Rorschach112

Posted 15 March 2008 - 07:27 AM

Ralphie

Retired Staff
47,710 posts

Hello

1. Please re-open HiJackThis and choose do a system scan only. Check the boxes next to ONLY the entries listed below(if present):

O16 - DPF: {B4831DED-3A57-4CC6-9E4B-0E7C5B08DBF4} - http://www.alwaysupd...ll/aun_0032.exe

2. Now close all windows other than HiJackThis, including browsers, so that nothing other than HijackThis is open, then click Fix Checked. A box will pop up asking you if you wish to fix the selected items. Please choose YES. Once it has fixed them, please exit/close HijackThis.

Reboot and post a new DSS log and tell me how your PC is running

#12
wildlifemgr

Posted 15 March 2008 - 04:36 PM

New Member

Topic Starter
Member
9 posts

Here is the latest DSS log.

Deckard's System Scanner v20071014.68
Run by Jason Love on 2008-03-15 17:26:44
Computer is in Normal Mode.
--------------------------------------------------------------------------------

Total Physical Memory: 256 MiB (512 MiB recommended).

-- HijackThis (run as Jason Love.exe) ------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:26:52 PM, on 3/15/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\PROGRA~1\HEWLET~1\PHOTOS~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\SBC Yahoo!\Connection Manager\ConnectionManager.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Utilities\dss.exe
C:\PROGRA~1\TRENDM~1\HIJACK~1\JASONL~1.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cox.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dial
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapp.../search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapp...//www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dial
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.britannic...ID=382K00033456
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by Cox High Speed Internet
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [SBC Yahoo! Connection Manager] "C:\Program Files\SBC Yahoo!\Connection Manager\ConnectionManager.exe"
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\Common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {886DDE35-E955-11D0-A707-000000521958} - http://69.56.176.78/webplugin.cab
O16 - DPF: {C0B285F6-DB2B-4908-9C58-F6D95397D747} - http://www.pacimedia...ll/pcs_0002.exe
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo....plorer1_9us.cab
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: YPCService - Yahoo! Inc. - C:\WINDOWS\system32\YPCSER~1.EXE

--
End of file - 7345 bytes

-- Files created between 2008-02-15 and 2008-03-15 -----------------------------

2008-03-14 20:06:28 0 d-------- C:\Program Files\SBC Yahoo!
2008-03-14 20:05:53 86016 --a------ C:\WINDOWS\system32\YPcservice.exe <Not Verified; Yahoo! Inc.; YPCService Module>
2008-03-14 20:05:53 155703 --a------ C:\WINDOWS\system32\ypclsp.dll <Not Verified; Yahoo! Inc.; Yahoo! YPCLSP>
2008-03-14 20:04:45 65536 --a------ C:\WINDOWS\system32\YCRWin32.dll <Not Verified; ; YCRWin32 Module>
2008-03-14 20:04:00 81920 -ra------ C:\WINDOWS\system32\yieinst.dll <Not Verified; Yahoo!, inc.; Yahoo!, inc. yieinst>
2008-03-14 20:00:45 0 d-------- C:\Documents and Settings\Jason Love\Application Data\Malwarebytes
2008-03-14 19:59:18 0 d-------- C:\Program Files\Malwarebytes' Anti-Malware
2008-03-14 19:59:18 0 d-------- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-03-12 22:44:03 2208 --a------ C:\WINDOWS\system32\tmp.reg
2008-03-12 22:42:35 25600 --a------ C:\WINDOWS\system32\WS2Fix.exe
2008-03-12 22:42:35 289144 --a------ C:\WINDOWS\system32\VCCLSID.exe <Not Verified; S!Ri; >
2008-03-12 22:42:35 86528 --a------ C:\WINDOWS\system32\VACFix.exe <Not Verified; S!Ri.URZ; VACFix>
2008-03-12 22:42:35 288417 --a------ C:\WINDOWS\system32\SrchSTS.exe <Not Verified; S!Ri; SrchSTS>
2008-03-12 22:42:35 53248 --a------ C:\WINDOWS\system32\Process.exe <Not Verified; http://www.beyondlogic.org; Command Line Process Utility>
2008-03-12 22:42:35 82432 --a------ C:\WINDOWS\system32\IEDFix.exe <Not Verified; S!Ri.URZ; IEDFix>
2008-03-12 22:42:35 51200 --a------ C:\WINDOWS\system32\dumphive.exe
2008-03-11 00:12:41 0 d-------- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
2008-03-11 00:12:29 0 d-------- C:\Program Files\SUPERAntiSpyware
2008-03-11 00:12:29 0 d-------- C:\Documents and Settings\Jason Love\Application Data\SUPERAntiSpyware.com
2008-03-10 21:41:04 0 d-------- C:\Documents and Settings\Jason Love\Application Data\Google
2008-03-10 21:17:24 0 d-------- C:\Documents and Settings\Jason Love\Application Data\Grisoft
2008-03-09 23:48:22 68096 --a------ C:\WINDOWS\system32\zip.exe
2008-03-09 23:48:22 98816 --a------ C:\WINDOWS\system32\sed.exe
2008-03-09 23:48:22 80412 --a------ C:\WINDOWS\system32\grep.exe
2008-03-09 23:48:22 73728 --a------ C:\WINDOWS\system32\fdsv.exe <Not Verified; Smallfrogs Studio; >
2008-03-09 21:52:58 0 d-------- C:\Program Files\Trend Micro
2008-03-09 15:37:39 0 d-------- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-03-09 15:20:21 0 d-a------ C:\Documents and Settings\All Users\Application Data\TEMP
2008-03-09 14:58:41 0 d-------- C:\Documents and Settings\Administrator\Application Data\Macromedia
2008-03-09 14:58:39 0 d-------- C:\Documents and Settings\Administrator\Application Data\Adobe
2008-03-09 14:58:00 0 d-------- C:\Documents and Settings\Administrator\Application Data\Google
2008-03-09 10:43:02 0 d-------- C:\Program Files\Windows Defender
2008-03-09 10:39:25 0 d-------- C:\Documents and Settings\All Users\Application Data\Windows Genuine Advantage
2008-03-09 08:59:45 0 d-------- C:\Program Files\Lavasoft
2008-03-09 08:59:45 0 d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-03-09 08:54:48 0 d-------- C:\Program Files\Common Files\Wise Installation Wizard
2008-03-09 08:50:16 0 d-------- C:\Documents and Settings\Administrator\Application Data\Grisoft
2008-03-09 08:30:32 0 d-------- C:\Program Files\Utilities
2008-03-05 23:41:54 0 d-------- C:\Documents and Settings\All Users\Application Data\Grisoft
2008-03-05 23:37:56 0 d-------- C:\Program Files\AVG
2008-03-05 23:14:57 0 d-------- C:\Documents and Settings\All Users\Application Data\Google
2008-03-05 23:12:40 0 d-------- C:\WINDOWS\system32\PreInstall
2008-03-05 23:07:11 0 d-------- C:\WINDOWS\system32\SoftwareDistribution
2008-03-05 22:50:09 0 d-------- C:\Documents and Settings\Administrator\Application Data\Share-to-Web Upload Folder
2008-03-05 22:49:54 0 d-------- C:\Documents and Settings\Administrator\Application Data\Identities
2008-03-05 22:49:42 0 d---s---- C:\Documents and Settings\Administrator\Application Data\Microsoft
2008-03-05 22:49:41 0 d--h----- C:\Documents and Settings\Administrator\Templates
2008-03-05 22:49:41 0 dr------- C:\Documents and Settings\Administrator\Start Menu
2008-03-05 22:49:41 0 dr-h----- C:\Documents and Settings\Administrator\SendTo
2008-03-05 22:49:41 0 dr-h----- C:\Documents and Settings\Administrator\Recent
2008-03-05 22:49:41 0 d--h----- C:\Documents and Settings\Administrator\PrintHood
2008-03-05 22:49:41 2097152 --ah----- C:\Documents and Settings\Administrator\NTUSER.DAT
2008-03-05 22:49:41 0 d--h----- C:\Documents and Settings\Administrator\NetHood
2008-03-05 22:49:41 0 dr------- C:\Documents and Settings\Administrator\My Documents
2008-03-05 22:49:41 0 d--h----- C:\Documents and Settings\Administrator\Local Settings
2008-03-05 22:49:41 0 dr------- C:\Documents and Settings\Administrator\Favorites
2008-03-05 22:49:41 0 d-------- C:\Documents and Settings\Administrator\Desktop
2008-03-05 22:49:41 0 d---s---- C:\Documents and Settings\Administrator\Cookies
2008-03-05 22:49:41 0 dr-h----- C:\Documents and Settings\Administrator\Application Data

-- Find3M Report ---------------------------------------------------------------

2008-03-14 21:14:58 0 d-------- C:\Documents and Settings\Jason Love\Application Data\Adobe
2008-03-14 20:05:53 0 d-------- C:\Program Files\Yahoo!
2008-03-09 23:53:07 0 d-------- C:\Program Files\Common Files
2008-03-05 23:23:55 0 d-------- C:\Program Files\Google
2008-03-05 23:14:25 0 d-------- C:\Program Files\Common Files\Adobe

-- Registry Dump ---------------------------------------------------------------

*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HPDJ Taskbar Utility"="C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe" [08/03/2001 09:24 PM]
"Share-to-Web Namespace Daemon"="C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\hpgs2wnd.exe" [07/03/2001 10:11 AM]
"QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [04/19/2005 11:17 AM]
"!AVG Anti-Spyware"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [06/11/2007 04:25 AM]
"Windows Defender"="C:\Program Files\Windows Defender\MSASCui.exe" [11/03/2006 07:20 PM]
"YBrowser"="C:\Program Files\Yahoo!\browser\ybrwicon.exe" [07/11/2003 02:51 PM]
"SBC Yahoo! Connection Manager"="C:\Program Files\SBC Yahoo!\Connection Manager\ConnectionManager.exe" [07/14/2003 02:55 PM]
"IPInSightMonitor 01"="C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe" [07/14/2003 02:30 PM]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [10/13/2004 11:24 AM]
"Yahoo! Pager"="C:\Program Files\Yahoo!\Messenger\ypager.exe" [08/06/2004 04:33 PM]
"swg"="C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe" [03/05/2008 11:14 PM]
"SUPERAntiSpyware"="C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [02/27/2007 11:39 AM]

[HKEY_USERS\.default\software\microsoft\windows\currentversion\run]
"DWQueuedReporting"="C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office\OSA9.EXE [2/17/1999 3:05:56 PM]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\system]
"DisableRegistryTools"=0 (0x0)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [12/20/2006 12:55 PM 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
C:\Program Files\SUPERAntiSpyware\SASWINLO.dll 02/27/2007 11:39 AM 282624 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\securityproviders]
SecurityProviders msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll,

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\vds]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\{533C5B84-EC70-11D2-9505-00C04F79DEAF}]
@="Volume shadow copy"

-- End of Deckard's System Scanner: finished at 2008-03-15 17:27:30 ------------

The pc is running good and I am no longer getting any annoying popups. I hope we are close to being done.
Once again I really appreciate the time you have spent helping me out with this.

David

#13
wildlifemgr

Posted 15 March 2008 - 04:56 PM

New Member

Topic Starter
Member
9 posts

Hey, I've got another quick question. I'm sure it needs to be posted on another forum but wasn't sure which one. I was wondering about changing the name of the main user from "Jason Love" to something else or removing the folder. I get a message saying it is a system folder needed by Windows. I'm not sure how to ask the question or where to post it. Can you help direct me where to go and how to pose the question?

Thanks

David

#14
Rorschach112

Posted 15 March 2008 - 05:34 PM

Ralphie

Retired Staff
47,710 posts

I would post in the Windows XP forum about that

Few things to do

Now we need to create a new System Restore point.

Click Start Menu > Run > type (or copy and paste)

%SystemRoot%\System32\restore\rstrui.exe

Press OK. Choose Create a Restore Point then click Next. Name it and click Create, when the confirmation screen shows the restore point has been created click Close.

Next goto Start Menu > Run > type

cleanmgr

Click OK, Disk Cleanup will open and start calculating the amount of space that can be freed, Once thats finished it will open the Disk Cleanup options screen, click the More Options tab then click Clean up on the system restore area and choose Yes at the confirmation window which will remove all the restore points except the one we just created.

To close Disk Cleanup and remove the Temporary Internet Files detected in the initial scan click OK then choose Yes on the confirmation window.

Make sure you have an Internet Connection.
Double-click OTMoveIt2.exe to run it.
Click on the CleanUp! button
A list of tool components used in the Cleanup of malware will be downloaded.
If your Firewall or Real Time protection attempts to block OtMoveit2 to rech the Internet, please allow the application to do so.
Click Yes to beging the Cleanup process and remove these components, including this application.
You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.

Below I have included a number of recommendations for how to protect your computer against malware infections.

* Keep Windows updated by regularly checking their website at :
http://windowsupdate.microsoft.com/
This will ensure your computer has always the latest security updates available installed on your computer.

* To reduce re-infection for malware in the future, I strongly recommend installing these free programs:
SpywareBlaster protects against bad ActiveX
IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all
Have a look at this tutorial for IE-Spyad here

* SpywareGuard offers realtime protection from spyware installation attempts.

Make Internet Explorer more secure

Click Start > Run
Type Inetcpl.cpl & click OK
Click on the Security tab
Click Reset all zones to default level
Make sure the Internet Zone is selected & Click Custom level
In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
Next Click OK, then Apply button and then OK to exit the Internet Properties page.

* MVPS Hosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer, meaning it will be difficult to infect yourself in the future.

* Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more
secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in pop up
blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from
Here

* Take a good look at the following suggestions for malware prevention by reading Tony Klein’s article 'How Did I Get Infected In The First Place'
Here

Thank you for your patience, and performing all of the procedures requested.