[Island-Girl]

Hello again,

today I tried to respond to e-mails, but had 100% CPU usage and Outlook froze up. Restarted computer twice, but no luck. Outlook was the only program running at the time besides basic start-up programs.

I have the latest version of SpyWare Blaster, and AGV virus.

Just noticed something else. Whenever I start Outlook, WINWORD.exe is running at 97-99% CPU usage. I know why the WINWORD is there, but I have never noticed it running so high before.

Below is my Hijack This log. See anything of concern. Thank you so much.

ogfile of HijackThis v1.97.7
Scan saved at 4:42:36 PM, on 6/14/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\System32\00THotkey.exe
C:\WINDOWS\System32\s3hotkey.exe
C:\WINDOWS\System32\S3Tray2.exe
C:\WINDOWS\System32\TFNF5.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\TOSHIBA\TouchED\TouchED.Exe
C:\WINDOWS\System32\TPWRTRAY.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\CMPDPSRV.EXE
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\The Cleaner\tca.exe
C:\Program Files\The Cleaner\tcm.exe
C:\WINDOWS\kdx\KHost.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\Documents and Settings\xxxxxxxxxxxxx\Desktop\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\toshiba\ivp\ism\ivpsvmgr.exe

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [S3Hotkey] s3hotkey.exe
O4 - HKLM\..\Run: [S3TRAY2] S3Tray2.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe /Type 20
O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
O4 - HKLM\..\Run: [CMPDPSRV] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\CMPDPSRV.EXE
O4 - HKLM\..\Run: [tcactive] C:\Program Files\The Cleaner\tca.exe
O4 - HKLM\..\Run: [tcmonitor] C:\Program Files\The Cleaner\tcm.exe
O4 - HKLM\..\Run: [kdx] C:\WINDOWS\kdx\KHost.exe
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot....ownload/kdx.cab

Edited by Island-Girl, 14 June 2004 - 04:15 PM.

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Your log looks okay. Word starts with Outlook if you've chosen to use it as your email editor. Maybe try inserting the Office CD and selecting repair from the installation menu.

[admin]

Your log looks okay. Word starts with Outlook if you've chosen to use it as your email editor. Maybe try inserting the Office CD and selecting repair from the installation menu.

[Island-Girl]

Thanks for checking.

I reloaded some updates, and now it seems to be working better. Maybe the files had become corrupted during download the last time.

Thank you again

[Kat]

Due to lack of feedback, this topic has been closed.

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