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Windows Explorer Crashing After Clicking Off.


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#1
Don'tcompute

Don'tcompute

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I would like to pin-point the cause for the crashes (they stop after disabling "third party add ons" in the IE options)

My log from ToolBarCop:

----------------------------------------
n/a
Browser Extension
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}
C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
Enabled
All Users
----------------------------------------
n/a
Browser Extension
{E2E2DD38-D088-4134-82B7-F2BA38496583}
%windir%\Network Diagnostic\xpnetdiag.exe
Enabled
All Users
----------------------------------------
Messenger
Browser Extension
{FB5F1910-F110-11D2-BB9E-00C04F795683}
C:\Program Files\Messenger\msmsgs.exe
Enabled
All Users
----------------------------------------
&Address
Toolbar
{01E04581-4EEE-11D0-BFE9-00AA005B4383}
%SystemRoot%\system32\browseui.dll
Enabled
Current User
----------------------------------------
&Links
Toolbar
{0E5CBF21-D15F-11D0-8301-00AA005B4383}
%SystemRoot%\system32\SHELL32.dll
Enabled
Current User
----------------------------------------
(Empty)
Toolbar
{C4069E3A-68F1-403E-B40E-20066696354B}
(empty)
Enabled
Current User
----------------------------------------
&Links
Toolbar
{F2CF5485-4E02-4F68-819C-B92DE9277049}
C:\WINDOWS\system32\ieframe.dll
Enabled
Current User
----------------------------------------
(Empty)
Toolbar
{0BF43445-2F28-4351-9252-17FE6E806AA0}
(empty)
Enabled
All Users
----------------------------------------
Yahoo! Toolbar
Toolbar
{EF99BD32-C1FB-11D2-892F-0090271D4F88}
C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
Enabled
All Users
----------------------------------------
Yahoo! Toolbar Helper
BHO
{02478D38-C3F9-4EFB-9B51-7695ECA05670}
C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
Enabled
All Users
----------------------------------------
AcroIEHlprObj Class
BHO
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
Enabled
All Users
----------------------------------------
SSVHelper Class
BHO
{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}
C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
Enabled
All Users
----------------------------------------
FDMIECookiesBHO Class
BHO
{CC59E0F9-7E43-44FA-9FAA-8377850BF205}
C:\Program Files\Free Download Manager\iefdm2.dll
Enabled
All Users
----------------------------------------
IEWGDM Class
Download Handler
{57BDEE5A-1E29-4CFD-AEE7-EF32118EB6D6}
C:\Program Files\Free Download Manager\iefdmdm.dll
Enabled
Current User
----------------------------------------
Download all with Free Download Manager
Menu Extension

file://C:\Program Files\Free Download Manager\dlall.htm
Enabled
Current User
----------------------------------------
Download selected with Free Download Manager
Menu Extension

file://C:\Program Files\Free Download Manager\dlselected.htm
Enabled
Current User
----------------------------------------
Download video with Free Download Manager
Menu Extension

file://C:\Program Files\Free Download Manager\dlfvideo.htm
Enabled
Current User
----------------------------------------
Download with Free Download Manager
Menu Extension

file://C:\Program Files\Free Download Manager\dllink.htm
Enabled
Current User
----------------------------------------
ctfmon.exe
Run - Startup

C:\WINDOWS\system32\ctfmon.exe
Enabled
Current User
----------------------------------------
MSMSGS
Run - Startup

"C:\Program Files\Messenger\msmsgs.exe" /background
Enabled
Current User
----------------------------------------
ATIPTA
Run - Startup

atiptaxx.exe
Enabled
All Users
----------------------------------------
SunJavaUpdateSched
Run - Startup

"C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
Enabled
All Users
----------------------------------------
HP Software Update
Run - Startup

C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
Enabled
All Users
----------------------------------------
SynTPEnh
Run - Startup

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
Enabled
All Users
----------------------------------------
QPService
Run - Startup

"C:\Program Files\HP\QuickPlay\QPService.exe"
Enabled
All Users
----------------------------------------
eabconfg.cpl
Run - Startup

C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
Enabled
All Users
----------------------------------------
Cpqset
Run - Startup

C:\Program Files\HPQ\Default Settings\cpqset.exe
Enabled
All Users
----------------------------------------
RecGuard
Run - Startup

C:\Windows\SMINST\RecGuard.exe
Enabled
All Users
----------------------------------------
ISUSPM Startup
Run - Startup

C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
Enabled
All Users
----------------------------------------
ISUSScheduler
Run - Startup

"C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
Enabled
All Users
----------------------------------------
egui
Run - Startup

"C:\Program Files\ESET\ESET Smart Security\egui.exe" /hide /waitservice
Enabled
All Users


Anything I should disable?

Edited by Don'tcompute, 13 March 2008 - 08:53 PM.

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#2
Will_00

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The only malicious material I found was this:

"C:\Program Files\ESET\ESET Smart Security\egui.exe" /hide /waitservice

More information about it can be found here.
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#3
Don'tcompute

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Um, egui.exe is a process from EST NOD32 AntiVirus.

And the crashes started BEFORE I installed NOD32.
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#4
happyrock

happyrock

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I have seen the yahoo toolbars cause severe system slowdowns...try uninstalling any yahoo stuff in the add/remove programs section in the control panel...
then do this..
go to START..RUN...type in MSCONFIG...then click on OK or press ENTER..
click on START UP TAB...uncheck everything EXCEPT your AV and firewall...if its a laptop you have to be careful about what you uncheck or your touch pad and wireless and things like that will not function for you..
google each start up item to decide if you need it to load with windows...unchecking them does not remove them ..they are still available to use...

the next thing we are going to do is turn off indexing ....its a resource hog and if you aren't searching for things on your computer 10 times a day it will only slow down your system....

click on start...my computer...right click on C: drive....properties...on the general tab..uncheck ...allow indexing on this drive....if you do not have the box on your system...

then START...RUN...type in SERVICES.MSC...then OK...scroll down until you find INDEXING SERVICE...click on it and in the general tab set it to DISABLED...then exit

To clean your temp folder, recycle bin, index.dat etc..please download this free tool...

CCleaner

Don't install any Toolbars, or other programs, should it ask you...Just
uncheck the option of installing the Yahoo toolbar....if you get
the slim version it does not have the toolbar
thats the one I recommend...

It will put a shortcut on your Desktop.

Click on CCleaner to start it....
Before first use...
Select Options then Advanced.
UNCHECK "Only delete files in Windows Temp folder older than 48 hours"
The rest of the standard settings are fine...

Then click "Run Cleaner"

DO NOT USE ANY OF THE OTHER TOOLS...RUNNING THEM MAY CAUSE OTHER PROBLEMS

next get diskeeper lite here...

after installing it...click on the icon...close the "nag" screen...click on your c drive to select it ...then down towards the bottom ...click on defragment now...first time you use it it may take 15 to 30 minutes to complete...do it about every two weeks and it will complete in about 7 minutes...
reboot and tell me hows its running.

Edited by happyrck, 14 March 2008 - 05:23 PM.

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