i havedone all i can think of please help . dave
itunes help please
Started by
davelowe
, Mar 15 2008 11:56 AM
#1
Posted 15 March 2008 - 11:56 AM
i havedone all i can think of please help . dave
#2
Posted 16 March 2008 - 04:38 AM
Hi there davelowe, and welcome to Geeks to Go!
I will message one of the forum moderators to move this thread, as it doesn't belong in the "System Building and Upgrading" section! But never fear, our moderators do a great job, and this is not a problem.
While I'm here, though, I'll take a stab at your problem:
Seeing as you can use your web browser to access Google, but iTunes is not allowed internet access, I would think that your computer's firewall is disallowing the connection.
I can see you run Windows XP, is that correct? Do you have the SP2 firewall enabled, or are you running a third-party firewall application? What is it? If you are unsure, are you running any type of "Internet Security"?
You would need to allow iTunes access, which would mean creating an exception. Depending on the program you have, I may be able to help you achieve this, if you are unfamiliar with it yourself.
Cheers,
Troy
I will message one of the forum moderators to move this thread, as it doesn't belong in the "System Building and Upgrading" section! But never fear, our moderators do a great job, and this is not a problem.
While I'm here, though, I'll take a stab at your problem:
Seeing as you can use your web browser to access Google, but iTunes is not allowed internet access, I would think that your computer's firewall is disallowing the connection.
I can see you run Windows XP, is that correct? Do you have the SP2 firewall enabled, or are you running a third-party firewall application? What is it? If you are unsure, are you running any type of "Internet Security"?
You would need to allow iTunes access, which would mean creating an exception. Depending on the program you have, I may be able to help you achieve this, if you are unfamiliar with it yourself.
Cheers,
Troy
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