virus question ... don't know where to post it ...
Started by
Mikey's gal
, Mar 16 2008 02:36 PM
#1
Posted 16 March 2008 - 02:36 PM
#2
Posted 16 March 2008 - 02:58 PM
Hello,
I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum. If you are unable to run and/or post a HJT log, then post that in your initial post in the topic you create in that forum.
If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
I suggest you go to the Malware Forum and run all the steps located in the START HERE. These self-help tools will help you clean up 70% of problems on your own. If you are still having problems after doing the steps, then please post a HiJackThis Log in THAT forum. If you are unable to run and/or post a HJT log, then post that in your initial post in the topic you create in that forum.
If you are still having problems after being given a clean bill of health from the malware expert, then please return to THIS thread and we will pursue other options to help you solve your current problem(s).
#3
Posted 16 March 2008 - 03:50 PM
ok. thank you.
#4
Posted 17 March 2008 - 03:11 PM
I am having all kinds of trouble .... I am trying to follow the instructions on the malware forum ... first of all ... my disk cleanup did not have a "more" tab. So I couldn't clean up my registry. Second, I could not get a file from the avg spyware scan. It was not there when I pressed the "report" tab. And then, I went to panda for an online scan and low and behold they only support IE. I am running firefox. Now what do I do? Is there another online scan that supports firefox? I suppose I can do a google search for that.
Thanks.
Thanks.
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