I just got hooked up with Qwest high speed internet service. I had to remove Norton as I was told it was incompatible with the McAffee security service provided with the high speed service.
I can't get email. I get a message telling me that a Hotmail could not make a connection made over the FTP connection as the firewall is blocking.
When I contacted Qwest they told me to contact Compac as the high speed connection was fine. Compac just disabled my firewall I discovered today and I still could not get my email.
I am very technically unsavvy...and wonder if anyone has encountered this or can tell me in layman's terms how to fix it.