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Connection goes out


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#1
Fred5

Fred5

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Hi,
I have a Dell dimension 2400 with a dial-up internet connection using one phone line. I was using the internet when I started to be unable to see any webpages. I checked with both firefox and IE, and both say that the server/website cannot be found. Another computer using the same connection but a different phone jack is works fine. I have had similar problems before, but disconnecting, and then connecting again would fix it, which hasn't worked this time. I am able to connect to the internet normally, but occasionally it will stop working in the middle of what i'm doing, and only after I have been using the internet for a little while. Then I have the problem with not being able to view any web pages and no programs being able to get a signal from the internet. When I disconnect and then reconnect it does not fix the problem, but when I disconnect, restart the computer, and then reconnect, it works again.

Any help on this would be greatly appreciated.
Thank you.
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#2
Neil Jones

Neil Jones

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Try your computer on the phone jack that doesn't have this problem. See what happens.
Just out of interest, the second computer isn't trying to connect while the first one is connected, is it? Because it can be enough to stop both of them connecting.
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