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unable to update windows (strange)


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#1
grandpa

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Hi

I thought I would try to update using Microsoft update in IE6 which has worked smoothly before

I get the message:

"Please change your Internet Explorer security settings. Under Userdata persistence , select Enable.
Click OK and when the security warning dialog box appears, click Yes". Error number: 0x800A0046

Why I get this I have no idea, as far as Im aware nothing has been changed in the computer.



The thing is...it is set to Enabledata

Any ideas would be greatly appreciated.

Kind regards

Grandpa
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#2
Will_00

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This kind of error is usually due to the following:

  • The user logon account belongs to the Guest(s) or Limited Account Groups
  • The security descriptor does not allow authenticated users to run Windows Update
  • and/or
  • "The Impersonate a client after authentication policy is missing the Administrator and Service account from the list of Users and Groups."1

One method of resolving this issue is to simply remove the account that is causing difficulty.

Click "Start" "Run"
Type "control admintools" and click "Ok"
Expand the "Local Users and Groups"
Select Users
Open the account that is currently used for Windows Update
Click on the member of the tab
Select the user account you want to remove and click "Remove"

Another method is to set the security descriptor:

First stop the automatic update service:

Click "Start" "Run"
Type "cmd" and click "Ok"

Type:
sc sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)
(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)
(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
Now, press Enter
You should receive a success message
Type "exit" to leave the command prompt
Try the Windows Update again

The other method you could use is to verify that the local Administrator and Service account are added to the security policy:

Click here to see the article posted by Marc Liron on this error.

Another plausible cause for this error is that the "Automatic Updates" service is not running as the correct user. To fix this go to "Start" "Run" and type in "services.msc" Go to "Automatic Updates" right-click and select "Properties." Click on the "Log On" tab and make sure that the "Local System Account" is selected. If changed you may need to restart the system.

More information may be found here.


1 from http://www.updatexp....0x800a0046.html

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#3
grandpa

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Hi Will_00

Many thanks for your reply.

Tried 1, however couldn't find Local Users and Groups so tried No2, However the system didn't like the A:: so tried 3) That was OK. However,

Still trying to get updater to work.

Any thoughts.

Many thanks

Grandpa
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#4
Will_00

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Which 3rd? The one in which I posted a link to another website for, or the one after it?
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#5
grandpa

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Hi Will_00

Sorry. The one about another plausible cause.

Cheers

Grandpa
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#6
Will_00

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What exactly happened to the second method in which you stated that "...the system didn't like it."?
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#7
grandpa

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Hi

went to Start>run>cmd then C;\Documents and settings\owner then copied and pasted... sc sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)
(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)
(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)...



'A" is not recognized as an internal or external command operable programm or batch fileMicrosoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Owner>sc sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)

[SC] OpenService FAILED 5:

Access is denied.


C:\Documents and Settings\Owner>(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)
'A' is not recognized as an internal or external command,
operable program or batch file.

C:\Documents and Settings\Owner>(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;P
U)

Hope this might mean something.

Kind regards

Grandpa
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#8
Will_00

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Are you able to update manually by going to windowsupdate.microsoft.com.

Edited by Will_00, 20 March 2008 - 12:56 AM.

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#9
grandpa

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Hi Will

Tried manual by following the link. Still the same. Wont work. Maybe I'll have to repair Windows. or somehow try reinstalling IE6

Cheers

Grandpa
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#10
Ztruker

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Look in Event Viewer and see if any errors are being logged (they will be in RED)

Click Start then Run, type eventvwr.msc and press Enter or click OK

Look in all three categories listed on the left. Double click on any error to look at the details. Use the arrows to move up and down in the events listed.

You can copy and past them into reply here or if there are quite a few, copy and paste into a notepad window then upload the file here using the Browse and Upload buttons below the message input area.
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#11
happyrock

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TRY THIS...
click on start...run..type in ...cmd...press enter or click on OK...in the dos box type in ipconfig /flushdns then press enter..
be sure you put a space between ipconfig and the /
type in exit
reboot

no joy...
try this..
TCP/IP stack repair options for use with Windows XP with SP2.

For these commands click on Start.... Run..... type in...CMD ....click OK..to open a command prompt box

Reset WINSOCK entries to installation defaults...type in ... netsh winsock reset catalog .... press ...enter

Reset TCP/IP stack to installation defaults...type in...... netsh int ip reset reset.log ... press ...enter

no joy...

click on Start.... Run..... type in..services.msc ....click OK..

Automatic Updates ...Windows XP update won't function without this service. If you use Windows Update
server, you must have this service set to automatic. This does not mean that Automatic Updates are
turned on. This is just the base service. ...set it to Automatic

Background Intelligent Transfer ...Enables data transfer from HTTP1.1 servers. Windows Update website
may refuse to function if this is disabled...set it to Automatic
Cryptographic Services Used to check certifications of Windows drivers. If you have this service
disabled, you will end up getting frustrating amounts of uncertified driver warnings and Windows Update
may refuse to launch. set to it Automatic

reboot

no joy...
try this...
OPEN NOTEPAD...copy and paste the text between the lines ...
click on file...then...save as.. on the left side click on desktop...then in the file name box type in updates fix.bat then in the box below that save as type..all files...then click save...you should see a new icon on your desktop ...double click it to run it..then try updating windows again



===================COPY BETWEEN THE LINES=========

regsvr32 /s wuapi.dll
regsvr32 /s wuaueng1.dll
regsvr32 /s wuaueng.dll
regsvr32 /s wups.dll
regsvr32 /s wups2.dll
regsvr32 /s wuweb.dll
regsvr32 /s wucltui.dll



======================================
should look like mine
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#12
grandpa

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HI Guys

Ive tried all, nothing seems to work (if Ive done it correctly) Should I try the following, although it applies to repairing XP, or, should I try repairing XP.

1. Stop the Automatic Updates service. To do this, follow these steps:
1. Click Start, click Run, type cmd, and then click OK.
2. At the command prompt, type the following commands, and then press ENTER after each command:
net stop wuauserv
exit

2. Register the file that is used by Windows Update and Microsoft Update. To do this, follow these steps:
1. Click Start, click Run, type cmd, and then click OK.
2. At the command prompt, type the following command, press ENTER after the command, and then click OK when you receive a verification message:
regsvr32 %windir%\system32\wups2.dll
Note: for x64 machines regsvr32 %windir%\syswow64\wups2.dll

3. Start the Automatic Updates service. To do this, follow these steps:
1. Click Start, click Run, type cmd, and then click OK.
2. At the command prompt, type the following commands, and then press ENTER after each command:
net start wuauserv
exit

Many thanks for ll your help.
Grandpa
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#13
happyrock

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try it...save the repair as a last resort
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#14
grandpa

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Hi Happyrck

Tried as above. As soon as I entered net stop wuauserv then OK after C:\documents and settings\owner>. I got the message " System error 5 has occurred. Access is denied.
So I really don't know what to do.

Any help would be appreciated.

Many thanks

Grandpa
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#15
Old Geezer

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I wrestled with this problem for several days and finally the following worked.

FIX FOR WINDOWS UPDATE WUAUSERV PROBLEM
Click on Start -> run -> type command: cmd and command prompt will appear. After you are in command prompt try the following commands.

net stop wuauserv
cd /d C:\windows\SoftwareDistribution
rd /s DataStore
net start wuauserv
Now try the service again
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