[debbie2008]

I have a trojan virus. this was detected after i ran a scan. I am constantly getting pop ups telling me i have a trojan virus. when i search on the internet i get pono sites in my search and [bleep] pictures. Please help

[Advertisements]

Hello debbie2008

Welcome to G2Go.
=====================
* Click here to download HJTsetup.exe

• Save HJTsetup.exe to your desktop.
• Doubleclick on the HJTsetup.exe icon on your desktop.
• By default it will install to C:\Program Files\Trend Micro\Hijack This.
• Click on I agree
• Then Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
• Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
• Come back here to this thread and Paste the log in your next reply.
• DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

[kahdah]

Hello debbie2008

Welcome to G2Go.
=====================
* Click here to download HJTsetup.exe

• Save HJTsetup.exe to your desktop.
• Doubleclick on the HJTsetup.exe icon on your desktop.
• By default it will install to C:\Program Files\Trend Micro\Hijack This.
• Click on I agree
• Then Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
• Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
• Come back here to this thread and Paste the log in your next reply.
• DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

[debbie2008]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:26:12 PM, on 3/20/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\PROGRA~1\Verizon\SMARTB~1\MotiveSB.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\hpq\Shared\HPQTOA~1.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\PROGRA~1\MICROS~4\OFFICE11\WINWORD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\Program Files\Symantec\LiveUpdate\luall.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\Program Files\Symantec\LiveUpdate\LuCallbackProxy.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://netservices.verizon.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.h...a...n&pf=laptop
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\NppBho.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Media Player Classic - {CE0487CA-8B02-431E-BA63-D38844E020B5} - C:\WINDOWS\ausctv32a.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.7\UIBHO.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [Reminder] C:\Windows\CREATOR\Remind_XP.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [WildTangent CDA] "C:\Program Files\WildTangent\Apps\CDA\GameDrvr.exe" /startup "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0500.dll"
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\Verizon\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=pavilion&pf=laptop
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symant...ex/symdlmgr.cab
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterf...ds/Uploader.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O16 - DPF: {B7D07999-2ADB-4AEB-997E-F61CB7B2E2CD} (TSEasyInstallX Control) - http://www.trendsecu...asyInstallX.CAB
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 10477 bytes

[kahdah]

Please download the OTMoveIt2 by OldTimer.

• Save it to your desktop.
• Please double-click OTMoveIt2.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
• Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
  
  

  C:\WINDOWS\ausctv32a.dll

• Return to OTMoveIt2, right click in the "Paste List of Files/Folders to be Moved" window (under the light blue bar) and choose Paste.
• Click the red Moveit! button.
• OTMoveit2 will create a log of moved files in the C:\_OTMoveIt\MovedFiles folder. The log's name will appear as the date and time it was created, with the format mmddyyyy_hhmmss.log. Open this log in Notepad and post its contents in your next reply.
• Close OTMoveIt2

If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.
======================================
Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Full Scan", then click Scan.
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy&Paste the entire report in your next reply.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatley.

[debbie2008]

here is what i got after i moved the files

File/Folder 5 Card Slingo from Hewlett-Packard Laptops (remove only) not found.
File/Folder Adobe Reader 7.0.9 not found.
File/Folder Adobe Shockwave Player not found.
File/Folder AppCore not found.
File/Folder Apple Mobile Device Support not found.
File/Folder Apple Software Update not found.
File/Folder Athlon 64 Processor Driver not found.
File/Folder ATI Control Panel not found.
File/Folder ATI Display Driver not found.
File/Folder AV not found.
File/Folder Bejeweled 2 Deluxe from Hewlett-Packard Laptops (remove only) not found.
File/Folder Big Kahuna Reef from Hewlett-Packard Laptops (remove only) not found.
File/Folder Blackhawk Striker 2 from Hewlett-Packard Laptops (remove only) not found.
File/Folder Blasterball 2 from Hewlett-Packard Laptops (remove only) not found.
File/Folder Boggle Supreme from Hewlett-Packard Laptops (remove only) not found.
File/Folder Bonus not found.
File/Folder Bookworm Deluxe from Hewlett-Packard Laptops (remove only) not found.
File/Folder Bounce Symphony from Hewlett-Packard Laptops (remove only) not found.
File/Folder BUM not found.
File/Folder CC_ccProxyExt not found.
File/Folder ccCommon not found.
File/Folder ccPxyCore not found.
File/Folder Chuzzle Deluxe from Hewlett-Packard Laptops (remove only) not found.
File/Folder CIB not found.
File/Folder Conexant AC-Link Audio not found.
File/Folder Crystal Maze from Hewlett-Packard Laptops (remove only) not found.
File/Folder Customer Experience Enhancement not found.
File/Folder Easy Internet Sign-up not found.
File/Folder ESPNMotion not found.
File/Folder FATE from Hewlett-Packard Laptops (remove only) not found.
File/Folder Files Secure not found.
File/Folder Final Drive Nitro from Hewlett-Packard Laptops (remove only) not found.
File/Folder Flip Words from Hewlett-Packard Laptops (remove only) not found.
File/Folder GearDrvs not found.
File/Folder GemMaster Mystic not found.
File/Folder HijackThis 2.0.2 not found.
File/Folder Hotfix for Windows XP (KB896256) not found.
File/Folder Hotfix for Windows XP (KB914440) not found.
File/Folder Hotfix for Windows XP (KB915865) not found.
File/Folder HP Game Console and games not found.
File/Folder HP Help and Support not found.
File/Folder HP Imaging Device Functions 6.0 not found.
File/Folder HP Photosmart Premier Software 6.0 not found.
File/Folder HP QuickPlay 2.0 not found.
File/Folder HP Rhapsody not found.
File/Folder HP Software Update not found.
File/Folder HP User Guides 0026 not found.
File/Folder HP User Guides--System Recovery not found.
File/Folder HP Wireless Assistant 2.00 C1 not found.
File/Folder Insaniquarium Deluxe from Hewlett-Packard Laptops (remove only) not found.
File/Folder iTunes not found.
File/Folder J2SE Runtime Environment 5.0 Update 10 not found.
File/Folder J2SE Runtime Environment 5.0 Update 11 not found.
File/Folder J2SE Runtime Environment 5.0 Update 6 not found.
File/Folder J2SE Runtime Environment 5.0 Update 9 not found.
File/Folder Java™ 6 Update 2 not found.
File/Folder Java™ 6 Update 3 not found.
File/Folder Java™ 6 Update 5 not found.
File/Folder Java™ SE Runtime Environment 6 Update 1 not found.
File/Folder Jewel Quest from Hewlett-Packard Laptops (remove only) not found.
File/Folder Lemonade Tycoon 2 from Hewlett-Packard Laptops (remove only) not found.
File/Folder Lexibox Deluxe from Hewlett-Packard Laptops (remove only) not found.
File/Folder LiveUpdate 3.2 (Symantec Corporation) not found.
File/Folder LiveUpdate Notice (Symantec Corporation) not found.
File/Folder Mah Jong Quest from Hewlett-Packard Laptops (remove only) not found.
File/Folder Microsoft .NET Framework 1.0 Hotfix (KB887998) not found.
File/Folder Microsoft .NET Framework 1.0 Hotfix (KB930494) not found.
File/Folder Microsoft .NET Framework 1.1 not found.
File/Folder Microsoft .NET Framework 1.1 not found.
File/Folder Microsoft .NET Framework 1.1 Hotfix (KB928366) not found.
File/Folder Microsoft .NET Framework 2.0 not found.
File/Folder Microsoft Base Smart Card Cryptographic Service Provider Package not found.
File/Folder Microsoft Internationalized Domain Names Mitigation APIs not found.
File/Folder Microsoft Money 2006 not found.
File/Folder Microsoft National Language Support Downlevel APIs not found.
File/Folder Microsoft Office Professional Edition 2003 not found.
File/Folder Microsoft Works not found.
File/Folder MSXML 4.0 SP2 (KB927978) not found.
File/Folder MSXML 4.0 SP2 (KB936181) not found.
File/Folder muvee autoProducer 4.5 not found.
File/Folder Netscape Browser (remove only) not found.
File/Folder NFSL not found.
File/Folder Norton 360 not found.
File/Folder Norton 360 not found.
File/Folder Norton 360 not found.
File/Folder Norton 360 not found.
File/Folder Norton 360 (Symantec Corporation) not found.
File/Folder Norton 360 Help not found.
File/Folder Norton Add-on Pack (Symantec Corporation) not found.
File/Folder Norton AntiSpam not found.
File/Folder Norton AntiSpam not found.
File/Folder Norton Confidential Browser Component not found.
File/Folder Norton Confidential Web Authentification Component not found.
File/Folder Norton Confidential Web Protection Component not found.
File/Folder Norton Internet Security Bonus Pack not found.
File/Folder Norton Security Scan not found.
File/Folder Oasis from Hewlett-Packard Laptops (remove only) not found.
File/Folder Office 2003 Trial Assistant not found.
File/Folder Otto not found.
File/Folder Panda ActiveScan not found.
File/Folder Polar Bowler from Hewlett-Packard Laptops (remove only) not found.
File/Folder Polar Golfer from Hewlett-Packard Laptops (remove only) not found.
File/Folder Puzzle Express from Hewlett-Packard Laptops (remove only) not found.
File/Folder Quick Launch Buttons 5.20 G1 not found.
File/Folder Quicken 2006 not found.
File/Folder QuickTime not found.
File/Folder SCRABBLE from Hewlett-Packard Laptops (remove only) not found.
File/Folder Security Update for Microsoft .NET Framework 2.0 (KB928365) not found.
File/Folder Security Update for Step By Step Interactive Training (KB898458) not found.
File/Folder Security Update for Step By Step Interactive Training (KB923723) not found.
File/Folder Security Update for Windows Internet Explorer 7 (KB938127) not found.
File/Folder Security Update for Windows Internet Explorer 7 (KB942615) not found.
File/Folder Security Update for Windows Internet Explorer 7 (KB944533) not found.
File/Folder Security Update for Windows Media Player (KB911564) not found.
File/Folder Security Update for Windows Media Player 10 (KB911565) not found.
File/Folder Security Update for Windows Media Player 10 (KB917734) not found.
File/Folder Security Update for Windows Media Player 10 (KB936782) not found.
File/Folder Security Update for Windows Media Player 6.4 (KB925398) not found.
File/Folder Security Update for Windows XP (KB890046) not found.
File/Folder Security Update for Windows XP (KB893066) not found.
File/Folder Security Update for Windows XP (KB893756) not found.
File/Folder Security Update for Windows XP (KB896358) not found.
File/Folder Security Update for Windows XP (KB896422) not found.
File/Folder Security Update for Windows XP (KB896423) not found.
File/Folder Security Update for Windows XP (KB896424) not found.
File/Folder Security Update for Windows XP (KB896428) not found.
File/Folder Security Update for Windows XP (KB899587) not found.
File/Folder Security Update for Windows XP (KB899589) not found.
File/Folder Security Update for Windows XP (KB899591) not found.
File/Folder Security Update for Windows XP (KB900725) not found.
File/Folder Security Update for Windows XP (KB901017) not found.
File/Folder Security Update for Windows XP (KB901190) not found.
File/Folder Security Update for Windows XP (KB901214) not found.
File/Folder Security Update for Windows XP (KB902400) not found.
File/Folder Security Update for Windows XP (KB903235) not found.
File/Folder Security Update for Windows XP (KB904706) not found.
File/Folder Security Update for Windows XP (KB905414) not found.
File/Folder Security Update for Windows XP (KB905749) not found.
File/Folder Security Update for Windows XP (KB908519) not found.
File/Folder Security Update for Windows XP (KB911562) not found.
File/Folder Security Update for Windows XP (KB911567) not found.
File/Folder Security Update for Windows XP (KB911927) not found.
File/Folder Security Update for Windows XP (KB912919) not found.
File/Folder Security Update for Windows XP (KB913446) not found.
File/Folder Security Update for Windows XP (KB913580) not found.
File/Folder Security Update for Windows XP (KB914388) not found.
File/Folder Security Update for Windows XP (KB914389) not found.
File/Folder Security Update for Windows XP (KB916281) not found.
File/Folder Security Update for Windows XP (KB917159) not found.
File/Folder Security Update for Windows XP (KB917344) not found.
File/Folder Security Update for Windows XP (KB917422) not found.
File/Folder Security Update for Windows XP (KB917953) not found.
File/Folder Security Update for Windows XP (KB918118) not found.
File/Folder Security Update for Windows XP (KB918439) not found.
File/Folder Security Update for Windows XP (KB918899) not found.
File/Folder Security Update for Windows XP (KB919007) not found.
File/Folder Security Update for Windows XP (KB920213) not found.
File/Folder Security Update for Windows XP (KB920214) not found.
File/Folder Security Update for Windows XP (KB920670) not found.
File/Folder Security Update for Windows XP (KB920683) not found.
File/Folder Security Update for Windows XP (KB920685) not found.
File/Folder Security Update for Windows XP (KB921398) not found.
File/Folder Security Update for Windows XP (KB921503) not found.
File/Folder Security Update for Windows XP (KB921883) not found.
File/Folder Security Update for Windows XP (KB922616) not found.
File/Folder Security Update for Windows XP (KB922760) not found.
File/Folder Security Update for Windows XP (KB922819) not found.
File/Folder Security Update for Windows XP (KB923191) not found.
File/Folder Security Update for Windows XP (KB923414) not found.
File/Folder Security Update for Windows XP (KB923689) not found.
File/Folder Security Update for Windows XP (KB923694) not found.
File/Folder Security Update for Windows XP (KB923980) not found.
File/Folder Security Update for Windows XP (KB924191) not found.
File/Folder Security Update for Windows XP (KB924270) not found.
File/Folder Security Update for Windows XP (KB924496) not found.
File/Folder Security Update for Windows XP (KB924667) not found.
File/Folder Security Update for Windows XP (KB925454) not found.
File/Folder Security Update for Windows XP (KB925486) not found.
File/Folder Security Update for Windows XP (KB925902) not found.
File/Folder Security Update for Windows XP (KB926255) not found.
File/Folder Security Update for Windows XP (KB926436) not found.
File/Folder Security Update for Windows XP (KB927779) not found.
File/Folder Security Update for Windows XP (KB927802) not found.
File/Folder Security Update for Windows XP (KB928090) not found.
File/Folder Security Update for Windows XP (KB928255) not found.
File/Folder Security Update for Windows XP (KB928843) not found.
File/Folder Security Update for Windows XP (KB929123) not found.
File/Folder Security Update for Windows XP (KB929969) not found.
File/Folder Security Update for Windows XP (KB930178) not found.
File/Folder Security Update for Windows XP (KB931261) not found.
File/Folder Security Update for Windows XP (KB931768) not found.
File/Folder Security Update for Windows XP (KB931784) not found.
File/Folder Security Update for Windows XP (KB932168) not found.
File/Folder Security Update for Windows XP (KB933566) not found.
File/Folder Security Update for Windows XP (KB933729) not found.
File/Folder Security Update for Windows XP (KB935839) not found.
File/Folder Security Update for Windows XP (KB935840) not found.
File/Folder Security Update for Windows XP (KB936021) not found.
File/Folder Security Update for Windows XP (KB937143) not found.
File/Folder Security Update for Windows XP (KB937894) not found.
File/Folder Security Update for Windows XP (KB938127) not found.
File/Folder Security Update for Windows XP (KB938829) not found.
File/Folder Security Update for Windows XP (KB939653) not found.
File/Folder Security Update for Windows XP (KB941202) not found.
File/Folder Security Update for Windows XP (KB941568) not found.
File/Folder Security Update for Windows XP (KB941569) not found.
File/Folder Security Update for Windows XP (KB941644) not found.
File/Folder Security Update for Windows XP (KB942615) not found.
File/Folder Security Update for Windows XP (KB943055) not found.
File/Folder Security Update for Windows XP (KB943460) not found.
File/Folder Security Update for Windows XP (KB943485) not found.
File/Folder Security Update for Windows XP (KB944653) not found.
File/Folder Security Update for Windows XP (KB946026) not found.
File/Folder Slingo Deluxe from Hewlett-Packard Laptops (remove only) not found.
File/Folder Slyder from Hewlett-Packard Laptops (remove only) not found.
File/Folder Snowboard SuperJam not found.
File/Folder Soft Data Fax Modem with SmartCP not found.
File/Folder Sonic Audio Module not found.
File/Folder Sonic Copy Module not found.
File/Folder Sonic Data Module not found.
File/Folder Sonic Express Labeler not found.
File/Folder Sonic MyDVD Plus not found.
File/Folder Sonic Update Manager not found.
File/Folder SonicAC3Encoder not found.
File/Folder SonicMPEGEncoder not found.
File/Folder SPBBC 32bit not found.
File/Folder Spyware Doctor 5.5 not found.
File/Folder Super Granny from Hewlett-Packard Laptops (remove only) not found.
File/Folder SuppSoft not found.
File/Folder Symantec KB-DocID:2003093015493306 not found.
File/Folder Symantec Technical Support Controls not found.
File/Folder SymNet not found.
File/Folder Synaptics Pointing Device Driver not found.
File/Folder Texas Instruments PCIxx21/x515/xx12 drivers. not found.
File/Folder TourSetup not found.
File/Folder Tradewinds from Hewlett-Packard Laptops (remove only) not found.
File/Folder Update for Windows Media Player 10 (KB913800) not found.
File/Folder Update for Windows Media Player 10 (KB926251) not found.
File/Folder Update for Windows XP (KB894391) not found.
File/Folder Update for Windows XP (KB896727) not found.
File/Folder Update for Windows XP (KB898461) not found.
File/Folder Update for Windows XP (KB900485) not found.
File/Folder Update for Windows XP (KB904942) not found.
File/Folder Update for Windows XP (KB908531) not found.
File/Folder Update for Windows XP (KB910437) not found.
File/Folder Update for Windows XP (KB911280) not found.
File/Folder Update for Windows XP (KB916595) not found.
File/Folder Update for Windows XP (KB920872) not found.
File/Folder Update for Windows XP (KB922582) not found.
File/Folder Update for Windows XP (KB927891) not found.
File/Folder Update for Windows XP (KB929338) not found.
File/Folder Update for Windows XP (KB930916) not found.
File/Folder Update for Windows XP (KB931836) not found.
File/Folder Update for Windows XP (KB933360) not found.
File/Folder Update for Windows XP (KB938828) not found.
File/Folder Update for Windows XP (KB942763) not found.
File/Folder Update for Windows XP (KB942840) not found.
File/Folder Verizon Online Help and Support not found.
File/Folder WildTangent Web Driver not found.
File/Folder Windows Installer 3.1 (KB893803) not found.
File/Folder Windows Internet Explorer 7 not found.
File/Folder Windows Media Format Runtime not found.
File/Folder Windows Media Hotfix - KB895181 not found.
File/Folder Windows Media Player Hotfix [See KB832353 for more information] not found.
File/Folder Windows XP Hotfix - KB873333 not found.
File/Folder Windows XP Hotfix - KB873339 not found.
File/Folder Windows XP Hotfix - KB883667 not found.
File/Folder Windows XP Hotfix - KB884575 not found.
File/Folder Windows XP Hotfix - KB885250 not found.
File/Folder Windows XP Hotfix - KB885464 not found.
File/Folder Windows XP Hotfix - KB885835 not found.
File/Folder Windows XP Hotfix - KB885836 not found.
File/Folder Windows XP Hotfix - KB885855 not found.
File/Folder Windows XP Hotfix - KB885884 not found.
File/Folder Windows XP Hotfix - KB886185 not found.
File/Folder Windows XP Hotfix - KB887472 not found.
File/Folder Windows XP Hotfix - KB887742 not found.
File/Folder Windows XP Hotfix - KB888113 not found.
File/Folder Windows XP Hotfix - KB888239 not found.
File/Folder Windows XP Hotfix - KB888302 not found.
File/Folder Windows XP Hotfix - KB888402 not found.
File/Folder Windows XP Hotfix - KB889673 not found.
File/Folder Windows XP Hotfix - KB890546 not found.
File/Folder Windows XP Hotfix - KB890859 not found.
File/Folder Windows XP Hotfix - KB891781 not found.
File/Folder Windows XP Hotfix - KB892559 not found.
File/Folder Windows XP Media Center Edition 2005 KB908250 not found.
File/Folder Wireless Home Network Setup not found.
File/Folder XoftSpySE not found.
File/Folder Zuma Deluxe from Hewlett-Packard Laptops (remove only) not found.
File/Folder not found.

OTMoveIt2 by OldTimer - Version 1.0.21 log created on 03202008_225112

[kahdah]

You copied your uninstall list instead of the file that I asked you to copy.

Please re-read my previous post and copy the one file into the OTMove it program.
Then click on Move it.
Then run the Malwarebytes antimalware program and post the logs please.

[debbie2008]

i'm sorry i did not see any file paths. both windows were empty. please advise i'm not clear on that part. i am running the malwarebytes scan now.

[kahdah]

• Please double-click OTMoveIt2.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
• Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
  
  

  C:\WINDOWS\ausctv32a.dll

• Return to OTMoveIt2, right click in the "Paste List of Files/Folders to be Moved" window (under the light blue bar) and choose Paste.
• Click the red Moveit! button.

[debbie2008]

i'm sorry but i don't see anything when i run the otmoveit2. I see 3 blank boxes
paste standard list of files
paste custom list of files
and results

there is nothing to click on all are empty. i really want to get you this info. but i don't know what the file paths are that you are looking for. i've read your reply numerous times and i cant figure it out

[debbie2008]

my scan is now complete and i received the message that you put in your special note. the computer is now shutting down. now what do i do

[debbie2008]

here are my logs from mbam
Malwarebytes' Anti-Malware 1.09
Database version: 515

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 128051
Time elapsed: 35 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 9
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 10

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\ausctv32a.dll (Trojan.FakeAlert) -> Unloaded module successfully.

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{48d78be5-cfb9-4b66-9ac4-96d4cf21de06} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{74d46bba-5638-473a-83b6-97e7804a7411} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ausctv32a.video (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{ce0487ca-8b02-431e-ba63-d38844e020b5} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\{ce0487ca-8b02-431e-ba63-d38844e020b5} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{ce0487ca-8b02-431e-ba63-d38844e020b5} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Files Secure (Rogue.Files-Secure) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\ausctv32a.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ausctv32a.Video (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\Files-Secure (Rogue.Files-Secure) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\ausctv32a.dll (Trojan.FakeAlert) -> Delete on reboot.
C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\GLXNKYKS\setup2[1].exe (Rogue.Files-Secure) -> Quarantined and deleted successfully.
C:\Program Files\Files-Secure\secure.exe (Rogue.Files-Secure) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{BFAA719B-281F-45B6-9E39-9D4BB578C2A4}\RP401\A0035218.exe (Rogue.Files-Secure) -> Quarantined and deleted successfully.
C:\Program Files\Files-Secure\secure.db1 (Rogue.Files-Secure) -> Quarantined and deleted successfully.
C:\Program Files\Files-Secure\secure.db2 (Rogue.Files-Secure) -> Quarantined and deleted successfully.
C:\Program Files\Files-Secure\secure.db3 (Rogue.Files-Secure) -> Quarantined and deleted successfully.
C:\Program Files\Files-Secure\secure.db4 (Rogue.Files-Secure) -> Quarantined and deleted successfully.
C:\Program Files\Files-Secure\secure.db5 (Rogue.Files-Secure) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Desktop\Files Secure 2.1.lnk (Rogue.Files-Secure) -> Quarantined and deleted successfully.

[debbie2008]

here is my file path from moveit
File/Folder C:\WINDOWS\ausctv32a.dll not found.

OTMoveIt2 by OldTimer - Version 1.0.21 log created on 03212008_095353

[kahdah]

Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.
===============================================================
Please do an online scan with Kaspersky WebScanner
(This scanner is for use with internet explorer only)
Click on "Accept"

You will be promted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then begin downloading the latest definition files:
• Once the files have been downloaded click on NEXT
  
• Now click on Scan Settings
• In the scan settings make that the following are selected:
  • Scan using the following Anti-Virus database:
  Extended (if available otherwise Standard)
  
  • Scan Options:
  Scan Archives
  Scan Mail Bases
• Click OK
• Now under select a target to scan:Select My Computer
• This will program will start and scan your system.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display if your system has been infected.
  
  • Now click on the Save as Text button:
• Save the file to your desktop.
• Copy and paste that information in your next post.

[debbie2008]

here are my results from the kaspersky scan
KASPERSKY ONLINE SCANNER REPORT
Friday, March 21, 2008 12:42:10 PM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 21/03/2008
Kaspersky Anti-Virus database records: 651364


Scan Settings
Scan using the following antivirus database extended
Scan Archives true
Scan Mail Bases true

Scan Target My Computer
C:\
D:\
E:\

Scan Statistics
Total number of scanned objects 89251
Number of viruses found 1
Number of infected objects 2
Number of suspicious objects 0
Duration of the scan process 01:45:47

Infected Object Name Virus Name Last Action
C:\Documents and Settings\All Users\Application Data\Microsoft\eHome\logs\ehRecvr.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\muvee Technologies\030625\0102\0314\values Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Confid.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Content.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Privacy.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\Restrict.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\settings.dat Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\Common Client\WebHist.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\2008-03-21_Log.ALUSchedulerSvc.LiveUpdate Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBConfig.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDebug.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBDetect.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBNotify.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBRefr.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetCfg2.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetDev.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetLoc.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBSetUsr.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBStHash.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\BBValid.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPPolicy.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStart.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SPBBC\SPStop.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtErEvt.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtETmp\2D697881.TMP Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtMoEvt.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtNvEvt.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtScEvt.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtTxFEvt.log Object is locked skipped

C:\Documents and Settings\All Users\Application Data\Symantec\SRTSP\SrtViEvt.log Object is locked skipped

C:\Documents and Settings\HP_Administrator\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\ApplicationHistory\hpqimzone.exe.3204510e.ini.inuse Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\HP\Digital Imaging\db\administrativeInfo.dbf Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\HP\Digital Imaging\db\albumImagesTable.cdx Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\HP\Digital Imaging\db\albumImagesTable.dbf Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\HP\Digital Imaging\db\albumTable.cdx Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\HP\Digital Imaging\db\albumTable.dbf Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\HP\Digital Imaging\db\CB_Server_Errors.txt Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\HP\Digital Imaging\db\EXIFTable.cdx Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\HP\Digital Imaging\db\EXIFTable.dbf Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.cdx Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.dbf Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.fpt Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\HP\Digital Imaging\db\keywordImagesTable.cdx Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\HP\Digital Imaging\db\keywordImagesTable.dbf Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\HP\Digital Imaging\db\keywordTable.cdx Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\HP\Digital Imaging\db\keywordTable.dbf Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\HP\Digital Imaging\db\managedFolderTable.dbf Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\HP\Digital Imaging\db\pathnameTable.cdx Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\HP\Digital Imaging\db\pathnameTable.dbf Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\HP\Digital Imaging\db\propertiesTable.cdx Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\HP\Digital Imaging\db\propertiesTable.dbf Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\HP\Digital Imaging\db\ROFImagesTable.cdx Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\HP\Digital Imaging\db\ROFImagesTable.dbf Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\HP\Digital Imaging\db\ROFTable.cdx Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\HP\Digital Imaging\db\ROFTable.dbf Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\Temp\~DFFD20.tmp Object is locked skipped

C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\HP_Administrator\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\HP_Administrator\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped

C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped

C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped

C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped

C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\AntiSpam\Log\Spam.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\Bonus\Log\Shazam.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcrst.dll Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\coShared\WA\1.7\NCOWAD.dat Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\coShared\WA\1.7\NCOWADMT.dat Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\coShared\WA\1.7\NCOWAS.dat Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\coShared\WA\1.7\NCOWAS.ldb Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\EENGINE\EPERSIST.DAT Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDALRT.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDCON.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDDBG.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDFW.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDIDS.log Object is locked skipped

C:\Program Files\Common Files\Symantec Shared\SNDSYS.log Object is locked skipped

C:\Program Files\Norton 360\Log\AutoProtect.log Object is locked skipped

C:\Program Files\Norton 360\Log\AVContext.log Object is locked skipped

C:\Program Files\Norton 360\Log\AVManual.log Object is locked skipped

C:\Program Files\Norton 360\Log\Backup.log Object is locked skipped

C:\Program Files\Norton 360\Log\CUInternetPageViewHistory.log Object is locked skipped

C:\Program Files\Norton 360\Log\CUInternetSearchHistory.log Object is locked skipped

C:\Program Files\Norton 360\Log\CUInternetTempFiles.log Object is locked skipped

C:\Program Files\Norton 360\Log\CUWindowsTempFiles.log Object is locked skipped

C:\Program Files\Norton 360\Log\EmailScan.log Object is locked skipped

C:\Program Files\Norton 360\Log\InternetSecurity.log Object is locked skipped

C:\Program Files\Norton 360\Log\ISIntrusionPrevented.log Object is locked skipped

C:\Program Files\Norton 360\Log\ISIOTraffic.log Object is locked skipped

C:\Program Files\Norton 360\Log\ISNewNetwork.log Object is locked skipped

C:\Program Files\Norton 360\Log\LiveUpdate.log Object is locked skipped

C:\Program Files\Norton 360\Log\NCO.log Object is locked skipped

C:\Program Files\Norton 360\Log\VABrowserSettings.log Object is locked skipped

C:\Program Files\Norton 360\Log\VAIPAddresses.log Object is locked skipped

C:\Program Files\Norton 360\Log\VAWeakPasswords.log Object is locked skipped

C:\Program Files\Norton 360\Log\WDFScanner.log Object is locked skipped

C:\Program Files\Online Services\PeoplePC\ISP5900\Branding\ppal3ppc.exe/data0004 Infected: not-a-virus:AdWare.Win32.Agent.aeh skipped

C:\Program Files\Online Services\PeoplePC\ISP5900\Branding\ppal3ppc.exe NSIS: infected - 1 skipped

C:\Program Files\Verizon\SmartBridge\AlertFilter.log Object is locked skipped

C:\Program Files\Verizon\SmartBridge\log\httpclient.log Object is locked skipped

C:\Program Files\Verizon\SmartBridge\SmartBridge.log Object is locked skipped

C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

C:\System Volume Information\_restore{BFAA719B-281F-45B6-9E39-9D4BB578C2A4}\RP402\change.log Object is locked skipped

C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped

C:\WINDOWS\ModemLog_AC97 Soft Data Fax Modem with SmartCP.txt Object is locked skipped

C:\WINDOWS\Registration\{02D4B3F1-FD88-11D1-960D-00805FC79235}.{45E649AC-2E33-41C1-B8A7-C058CFF04A97}.crmlog Object is locked skipped

C:\WINDOWS\SchedLgU.Txt Object is locked skipped

C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped

C:\WINDOWS\Sti_Trace.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped

C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped

C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\default Object is locked skipped

C:\WINDOWS\system32\config\default.LOG Object is locked skipped

C:\WINDOWS\system32\config\Internet.evt Object is locked skipped

C:\WINDOWS\system32\config\Media Ce.evt Object is locked skipped

C:\WINDOWS\system32\config\SAM Object is locked skipped

C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped

C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\SECURITY Object is locked skipped

C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped

C:\WINDOWS\system32\config\software Object is locked skipped

C:\WINDOWS\system32\config\software.LOG Object is locked skipped

C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped

C:\WINDOWS\system32\config\system Object is locked skipped

C:\WINDOWS\system32\config\system.LOG Object is locked skipped

C:\WINDOWS\system32\h323log.txt Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped

C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped

C:\WINDOWS\Temp\JET7C55.tmp Object is locked skipped

C:\WINDOWS\Temp\JET86E4.tmp Object is locked skipped

C:\WINDOWS\wiadebug.log Object is locked skipped

C:\WINDOWS\wiaservc.log Object is locked skipped

C:\WINDOWS\WindowsUpdate.log Object is locked skipped

Scan process completed.

[debbie2008]

my comp seems virus free. i'm not getting the pop up any more stating that i have a trojan virus. also in my searches i,m not getting the porn sites either. however, the recent scan stil shows infections. what do i do now?