1. I can't set up a firewall. I have tried using windows firewall and the firewall options available through a version of trendmicro's pccillin that I obtained through my office. With the windows firewall, when I try to change the setting it says, 'due to an unidentified problem, your firewall settings could not be changed'
2. Similar problem with antivirus software. It installs successfully by disk and works once, but on reboot returns a message that there is other antivirus software confilicting with the operation. I do not think there is other antivirus software on my computer.
3. For some strange reason I can't seem to navigate onto your website. I can get to the homepage, but most of the links from there return only a blank page. Also I have had trouble trying to run a housecall clean from the trendmicro website.
My HJT log is below. Thanks a lot for your help.
fLogfile of HijackThis v1.99.1
Scan saved at 11:46:15 AM, on 4/24/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Antivirus\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://aflashcounter.com/?a=2
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://aflashcounter.com/?a=2
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://aflashcounter.com/?a=2
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,SearchURL = http://aflashcounter.com/?a=2
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,SearchURL = http://aflashcounter.com/?a=2
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.toshiba.com/
O2 - BHO: CATLEvents Object - {2527BEEF-1B3C-4D3B-98F0-7F3C1EB910A0} - C:\DOCUME~1\Dan\LOCALS~1\Temp\lldpxe.dat
O2 - BHO: BolgerObj Class - {302A3240-4805-4a34-97D7-1645A0B08410} - C:\WINDOWS\Bolger.dll
O2 - BHO: CATLEvents Object - {3EC8E271-FAB9-418a-8A8E-65AEB4029E64} - C:\DOCUME~1\Dan\LOCALS~1\Temp\sablld.dat (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Antivirus\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: CATLEvents Object - {BB54DE33-E539-4749-BFAC-CC49617E8F2A} - C:\DOCUME~1\Dan\LOCALS~1\Temp\bilvrd.dat (file missing)
O2 - BHO: CATLEvents Object - {FF4D5071-EE0E-4DCA-BC1C-D776B0F2276E} - C:\DOCUME~1\Dan\LOCALS~1\Temp\xafbew.dat
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar.dll
O3 - Toolbar: (no name) - {44BE0690-5429-47f0-85BB-3FFD8020233E} - (no file)
O4 - HKLM\..\Run: [*eulaun] C:\WINDOWS\Help\SBSI\eulaun.exe
O4 - HKLM\..\Run: [*catbin] C:\WINDOWS\Drivers\catbin.exe
O4 - HKLM\..\Run: [*apweb] C:\WINDOWS\system\apweb.exe
O4 - HKLM\..\Run: [*olekb] C:\WINDOWS\security\Database\olekb.exe
O4 - HKLM\..\Run: [*fontdisk] C:\WINDOWS\repair\fontdisk.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\RunServices: [Registry Integrity Checker] regintmon.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\googletoolbar.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\googletoolbar.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\googletoolbar.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\googletoolbar.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\googletoolbar.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1102129562207
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O20 - Winlogon Notify: drct16 - C:\WINDOWS\SYSTEM32\drct16.dll
O20 - Winlogon Notify: drvlib - C:\DOCUME~1\Dan\LOCALS~1\Temp\bilvrd.dat (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: webfax - C:\DOCUME~1\Dan\LOCALS~1\Temp\xafbew.dat