[masss]

thanks

[Advertisements]

there seems to be a couple of small problems.

firstly, i'm not sure if this matters but in the system restore window it says there are no recent restore points.

second, i can't change my background back. When i browse for a picture to choose as my background all the pictures show up as blank but they are still there. I changed my computer to 16-bit and that resolved the problem of the missing pictures but this still did not allow me to change my background.

[masss]

there seems to be a couple of small problems.

firstly, i'm not sure if this matters but in the system restore window it says there are no recent restore points.

second, i can't change my background back. When i browse for a picture to choose as my background all the pictures show up as blank but they are still there. I changed my computer to 16-bit and that resolved the problem of the missing pictures but this still did not allow me to change my background.

[andrewuk]

firstly, i'm not sure if this matters but in the system restore window it says there are no recent restore points.

that means you successfully reset your restore points.

second, i can't change my background back.

yep, im working on that. do you just have a black background?

andrewuk

[masss]

no, its blue

[andrewuk]

ok, we will run combofix again.....

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

• Please, never rename Combofix unless instructed.
• Close any open browsers.
• Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  

  -----------------------------------------------------------

  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    

    -----------------------------------------------------------

  • Close any open browsers.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

  -----------------------------------------------------------

• Double click on combofix.exe & follow the prompts.

**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

any luck?

[masss]

yea that did it
thanks!

should i now turn off and on my system restore

[andrewuk]

good to hear

should i now turn off and on my system restore

we will go through the usual combofix removal routine.

Click START then RUN

• Now type Combofix /u in the runbox and click OK
  
  
  
  • 
  
  
• When shown the disclaimer, Select "2"

The above procedure will:

• Delete the following:
  • ComboFix and its associated files and folders.
  • VundoFix backups, if present
  • The C:\Deckard folder, if present
  • The C:_OtMoveIt folder, if present
• Reset the clock settings.
• Hide file extensions, if required.
• Hide System/Hidden files, if required.
• Reset System Restore.

If you have trouble with this, let me know and we will clear away the fix tools and reset your restore points another way

andrewuk

[masss]

all done and everything is back to normal
thanks so much

masss

[andrewuk]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.