[kahdah]

I am not sure if this is the same Security center you have but try the following:

Double-click the taskbar icon to open the Security Center
Click Advanced Menu (lower left)
Click Configure (left)
Click Computer & Files (upper left)
VirusScan can be disabled on the right.

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ok i got lost after configure heres what i have and where i am

[pest control]

ok i got lost after configure heres what i have and where i am

[kahdah]

Ok under Protection status click on Advanced it should be listed there.
Disable any thing that is present.

[pest control]

i cant find it, i am so sorry too i'm usally not like this, but for some reason i just am


i applogize, i am just new to this

[kahdah]

Ok first did you run SDFix yet?

If not then do not worry about Mcafee.
It should let it run in Safe Mode.
Post the SDFix log and a new Hijackthis and we will go from there.
=========================
Double click SDFix.exe and choose Install to extract it to its own folder on the Desktop. Please then reboot your computer in Safe Mode by doing the following :

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
• Instead of Windows loading as normal, the Advanced Options Menu should appear;
• Select the first option, to run Windows in Safe Mode, then press Enter.
• Choose your usual account.

• Open the extracted SDFix folder and double click RunThis.bat to start the script.
• Type Y to begin the cleanup process.
• It will remove any Trojan Services or Registry Entries found then prompt you to press any key to Reboot.
• Press any Key and it will restart the PC.
• When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
• Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt.
• Finally copy and paste the contents of the results file Report.txt back onto the forum with a new HijackThis log

[pest control]

yes justt awnser this and ill do all of that, i already saved the installation to my desktop but when i was extracting everything mcaffe stopped it and said it was a putenialy unwanted program, i belive i must turn mcaffe off or else ill keep getting that message

[kahdah]

Redownload it then boot into Safe Mode then Extract it again.
Then while still in Safe Mode run it.

[pest control]

okay i runned it and everything extracted and nothing happend...

[kahdah]

While in safe Mode go then to this folder C:\SDFix open it then double click on Runthis.bat then follow the prompts.