Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

trojandownloader.xs


  • Please log in to reply

#16
kahdah

kahdah

    GeekU Teacher

  • Retired Staff
  • 15,822 posts
I am not sure if this is the same Security center you have but try the following:

Double-click the taskbar icon to open the Security Center
Click Advanced Menu (lower left)
Click Configure (left)
Click Computer & Files (upper left)
VirusScan can be disabled on the right.
  • 0

Advertisements


#17
pest control

pest control

    Member

  • Topic Starter
  • Member
  • PipPip
  • 12 posts
ok i got lost after configure heres what i have and where i am


Posted Image
  • 0

#18
kahdah

kahdah

    GeekU Teacher

  • Retired Staff
  • 15,822 posts
Ok under Protection status click on Advanced it should be listed there.
Disable any thing that is present.
  • 0

#19
pest control

pest control

    Member

  • Topic Starter
  • Member
  • PipPip
  • 12 posts
Posted Image


i cant find it, i am so sorry too i'm usally not like this, but for some reason i just am


i applogize, i am just new to this
  • 0

#20
kahdah

kahdah

    GeekU Teacher

  • Retired Staff
  • 15,822 posts
Ok first did you run SDFix yet?

If not then do not worry about Mcafee.
It should let it run in Safe Mode.
Post the SDFix log and a new Hijackthis and we will go from there.
=========================
Double click SDFix.exe and choose Install to extract it to its own folder on the Desktop. Please then reboot your computer in Safe Mode by doing the following :
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the first option, to run Windows in Safe Mode, then press Enter.
  • Choose your usual account.
  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services or Registry Entries found then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt.
  • Finally copy and paste the contents of the results file Report.txt back onto the forum with a new HijackThis log

  • 0

#21
pest control

pest control

    Member

  • Topic Starter
  • Member
  • PipPip
  • 12 posts
yes justt awnser this and ill do all of that, i already saved the installation to my desktop but when i was extracting everything mcaffe stopped it and said it was a putenialy unwanted program, i belive i must turn mcaffe off or else ill keep getting that message
  • 0

#22
kahdah

kahdah

    GeekU Teacher

  • Retired Staff
  • 15,822 posts
Redownload it then boot into Safe Mode then Extract it again.
Then while still in Safe Mode run it.
  • 0

#23
pest control

pest control

    Member

  • Topic Starter
  • Member
  • PipPip
  • 12 posts
okay i runned it and everything extracted and nothing happend...
  • 0

#24
kahdah

kahdah

    GeekU Teacher

  • Retired Staff
  • 15,822 posts
While in safe Mode go then to this folder C:\SDFix open it then double click on Runthis.bat then follow the prompts.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP