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Two CD-ROM drives in device manager

Started by The Admiral , Mar 25 2008 10:40 PM

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#1
The Admiral

Posted 25 March 2008 - 10:40 PM

Trusted Tech

Technician
1,067 posts

One is SC5033W GCI281G SCSI CdRom Device, the other is a TSSTcorp DVD+-RW TS-L632H. I know the TSSTcorp is supposed to be there... but not the SCSI one. Uninstalling both and rebooting will get both to reappear. I even reseated the drive... still nothing.

Any ideas?

UPDATE: I updated the firmware and flashed the BIOS. These two drives still show up. Also worthy of note is the fact that only the TSSTcorp drive shows up in Vista. Dell Support told me that the BIOS flash would get rid of that SCSI entry if it's not connected to the computer. but we know how trustworthy they are..... *sarcastic eye roll while pointing to sig*

Edited by The Admiral, 25 March 2008 - 11:19 PM.

#2
Neil Jones

Posted 26 March 2008 - 05:58 AM

Member 5k

Member
8,476 posts

The SCSI driver usually comes around because some CD emulation software (such as Daemon Tools, Alcohol 120%, etc) is installed, these create virtual drives that Windows flags up as being SCSI CD units.