Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Otscanit log ... sent here from other post ... [RESOLVED]


  • This topic is locked This topic is locked

#16
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
When did that appear ? As it appears to be a stalled programme installation

Oh OK reading down on the other posts now

Do you have the installation disc for this programme
  • 0

Advertisements


#17
Mikey's gal

Mikey's gal

    Member

  • Topic Starter
  • Member
  • PipPip
  • 72 posts
When I get to the first reboot the computer just stops! It doesn't do anything. I try to restart it myself and it will go dark after I click turn off computer but then when I click restart it brightens back up and just sits there again.

hmmm ...
  • 0

#18
Mikey's gal

Mikey's gal

    Member

  • Topic Starter
  • Member
  • PipPip
  • 72 posts
No I don't have the disk. Do they need this program?
  • 0

#19
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
It is a DVD software editor for videaos and the like - is the system running now ?

Looks like your first thoughts were right and it is a hardware problem
  • 0

#20
Mikey's gal

Mikey's gal

    Member

  • Topic Starter
  • Member
  • PipPip
  • 72 posts
Yeah ... it is still just sitting here. I wondered about the hardware problem because they have a drive D installed on here. ???
  • 0

#21
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Are you able to access safe mode by pressing F8 when you reboot the system
  • 0

#22
Mikey's gal

Mikey's gal

    Member

  • Topic Starter
  • Member
  • PipPip
  • 72 posts
I was able to earlier. You want me to that now?
  • 0

#23
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Yes please
  • 0

#24
Mikey's gal

Mikey's gal

    Member

  • Topic Starter
  • Member
  • PipPip
  • 72 posts
Ok. Done.


:)
  • 0

#25
Mikey's gal

Mikey's gal

    Member

  • Topic Starter
  • Member
  • PipPip
  • 72 posts
I spoke too fast ...

A window came up that says:

svchost.exe - Application Error

The instruction at "Ox77eb3782" referenced memory at "Ox77eb3782". The required data was not placed into memory because of an I/O error status of "oxc0000015".

Click on OK to terminate the program
Click on CANCEL to debug the program

?????
  • 0

Advertisements


#26
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Sounds like a memory card error

Do you have a windows CD ?

We might look at a repair

Edited by Essexboy, 27 March 2008 - 06:11 PM.

  • 0

#27
Mikey's gal

Mikey's gal

    Member

  • Topic Starter
  • Member
  • PipPip
  • 72 posts
Not here. He may have one.

:)
  • 0

#28
Mikey's gal

Mikey's gal

    Member

  • Topic Starter
  • Member
  • PipPip
  • 72 posts
I just remembered something ... we removed a lot of viruses last month. Could we have removed something in the memory? Also, the PC tower was noisy until I removed the viruses but then it started acting up again the past couple of days ???

I am stumped! :)
  • 0

#29
Mikey's gal

Mikey's gal

    Member

  • Topic Starter
  • Member
  • PipPip
  • 72 posts
You have been very kind and helpful. I truly appreciate your help. Maybe you can tell me what to do now because I don't know. Do I click on OK? or Cancel? Can he still use the internet if I can get him to stay away from questionable pictures and downloads?

Thank you very much for your kind help and answers ...


:)
  • 0

#30
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Sorry about the delay but my bed was calling - click cancell to let it debug the problem

We may have to do a file verification check to ensure that all files are correct.

Also the noisy fan does not sound too good - have you done a dust bunny hunt ?
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP