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trojan-spy.html.smitfraud [resolved]


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#16
g2i2r4

g2i2r4

    retired HiJack Helper

  • Retired Staff
  • 5,080 posts
hmm, Killbox will not 'find' files. You need to copy and paste the files from the files we save.

I'll prepare a new advise.
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#17
g2i2r4

g2i2r4

    retired HiJack Helper

  • Retired Staff
  • 5,080 posts
Please read these instructions carefully. You may want to print them. Copy the text to a Notepad file and save it to your desktop! We will need the file later.
Be sure to follow ALL instructions!



Download and unzip cwsserviceremove to your desktop. Use either link below:
http://computercops....ownload&id=3002
http://www.mytechsup...rviceremove.zip

***

Important Step
1. Go to Start->Run and type "Services.msc" (without quotes) then hit Ok
Scroll down and find the service called:
Remote Procedure Call (RPC) Helper
be sure to take the right one!! "remote procedure call ( rpc )" and "remote procedure call ( rpc ) locator" are needed on your system!!
Doubleclick it and choose 'stop'
at startuptype choose 'disabled'
press apply and OK.

***

Double click on the cwsserviceremove on your desktop and when asked to merge say yes.

***

Open HijackThis.
Go to ‘config’
Go to ‘misc tools’
Press ‘open process manager’
Select the process, press ‘kill process’ (and repeat this if necessary):
c:\bsw.exe
C:\WINDOWS\popuper.exe
C:\WINDOWS\System32\msole32.exe
C:\WINDOWS\System32\intmonp.exe
C:\WINDOWS\System32\shnlog.exe
C:\WINDOWS\System32\intmon.exe
Press 'back' and 'scan'.

***

Check the items listed below in HijackThis, close all windows except HijackThis and click Fix checked:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.quicknavi...earch.php?qq=%1

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.quicknavigate.com/bar.html

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.quicknavi...earch.php?qq=%1

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.quicknavi...earch.php?qq=%1

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.quicknavi...earch.php?qq=%1

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.quicknavi...earch.php?qq=%1

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://www.quicknavigate.com/

F2 - REG:system.ini: Shell=explorer.exe, msmsgs.exe

O2 - BHO: VMHomepage Class - {FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF} - C:\WINDOWS\System32\hp4AEA.tmp

O23 - Service: Remote Procedure Call (RPC) Helper ( 11Fßä#·ºÄÖ`I) - Unknown owner - C:\WINDOWS\javaxx32.exe (file missing)

***

double-click on Killbox.exe to start the program.
*In the killbox program, select the Delete on Reboot option.
*Open the text file with these instructions in it, and copy the file names below to the clipboard by highlighting them and pressing Control-C:

C:\wp.exe
C:\wp.bmp
c:\bsw.exe
C:\Windows\sites.ini
C:\Windows\popuper.exe
C:\WINDOWS\System32\wldr.dll
C:\Windows\System32\helper.exe
C:\Windows\System32\intmonp.exe
C:\Windows\System32\msmsgs.exe
C:\Windows\System32\ole32vbs.exe
C:\Windows\system32\msole32.exe
C:\WINDOWS\System32\hp4AEA.tmp

Return to Killbox, go to the File menu, and choose "Paste from Clipboard".
Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "No" at the Pending Operations prompt.

***

Download Hoster
Unzip it to a convenient place and open the program.
Choose "Restore Original Hosts" and press "OK".
Close the program.

***

Open Ewido again. Try to update the scanner.
Then, let it do a full run, and copy the log. Past it to a blank Notepad file and save it to post here.
Than let it rerun. Save that log too.

***

Post back here with a fresh log using HijackThis and the scans made by Ewido.
  • 0

#18
jtgjx21

jtgjx21

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  • Topic Starter
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Here are the two scans from Ewido:

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 5:43:39 PM, 05/12/2005
+ Report-Checksum: 1022D8AF

+ Date of database: 05/12/2005
+ Version of scan engine: v3.0

+ Duration: 63 min
+ Scanned Files: 191223
+ Speed: 50.07 Files/Second
+ Infected files: 55
+ Removed files: 55
+ Files put in quarantine: 55
+ Files that could not be opened: 0
+ Files that could not be cleaned: 0

+ Binder: Yes
+ Crypter: Yes
+ Archives: Yes

+ Scanned items:
C:\

+ Scan result:
C:\Documents and Settings\Owner\Cookies\owner@75850083[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@a.websponsors[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@adknowledge[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@bluestreak[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@burstnet[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@cgi-bin[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@citi.bridgetrack[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@com[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@cz7.clickzs[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@cz8.clickzs[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@hc2.humanclick[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@image.masterstats[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@indiads[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@outster[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@overture[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@perf.overture[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@server.iad.liveperson[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@tribalfusion[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@www.gayxxxsexpics[2].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@xxxcounter[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@z1.adserver[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@zedo[1].txt -> Spyware.Tracking-Cookie -> Cleaned with backup
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\F7137TOK\mov06[1].exe -> TrojanDropper.Small.um -> Cleaned with backup
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\YSW79HG5\l[1].exe -> TrojanDropper.Small.um -> Cleaned with backup
C:\Program Files\Microsoft AntiSpyware\Quarantine\2CFA2F33-31FD-4871-A5BD-589117\76919F07-FB73-40B2-9AD2-B4C7AF -> Spyware.BetterInternet -> Cleaned with backup
C:\System Volume Information\_restore{12D5225D-B338-48FE-9C8F-5FB2DF07260B}\RP1\A0000013.exe -> TrojanDownloader.Zlob.i -> Cleaned with backup
C:\System Volume Information\_restore{12D5225D-B338-48FE-9C8F-5FB2DF07260B}\RP1\A0000015.exe -> Trojan.Puper.b -> Cleaned with backup
C:\System Volume Information\_restore{12D5225D-B338-48FE-9C8F-5FB2DF07260B}\RP3\A0000195.exe -> Trojan.Puper.d -> Cleaned with backup
C:\System Volume Information\_restore{12D5225D-B338-48FE-9C8F-5FB2DF07260B}\RP4\A0000256.exe -> Trojan.Puper.d -> Cleaned with backup
C:\System Volume Information\_restore{12D5225D-B338-48FE-9C8F-5FB2DF07260B}\RP4\A0000268.exe -> Trojan.Puper.d -> Cleaned with backup
C:\System Volume Information\_restore{12D5225D-B338-48FE-9C8F-5FB2DF07260B}\RP5\A0000279.exe -> Trojan.Puper.d -> Cleaned with backup
C:\System Volume Information\_restore{12D5225D-B338-48FE-9C8F-5FB2DF07260B}\RP5\A0000281.exe -> Trojan.Puper.d -> Cleaned with backup
C:\System Volume Information\_restore{12D5225D-B338-48FE-9C8F-5FB2DF07260B}\RP5\A0000283.exe -> TrojanDownloader.Zlob.i -> Cleaned with backup
C:\System Volume Information\_restore{12D5225D-B338-48FE-9C8F-5FB2DF07260B}\RP5\A0001268.exe -> Trojan.Puper.e -> Cleaned with backup
C:\System Volume Information\_restore{12D5225D-B338-48FE-9C8F-5FB2DF07260B}\RP6\A0001274.exe -> Trojan.Puper.e -> Cleaned with backup
C:\System Volume Information\_restore{12D5225D-B338-48FE-9C8F-5FB2DF07260B}\RP6\A0001282.exe -> Trojan.Puper.d -> Cleaned with backup
C:\System Volume Information\_restore{12D5225D-B338-48FE-9C8F-5FB2DF07260B}\RP6\A0001283.exe -> Trojan.Puper.e -> Cleaned with backup
C:\System Volume Information\_restore{12D5225D-B338-48FE-9C8F-5FB2DF07260B}\RP6\A0001285.exe -> Trojan.Favadd.u -> Cleaned with backup
C:\System Volume Information\_restore{12D5225D-B338-48FE-9C8F-5FB2DF07260B}\RP6\A0001286.exe -> Spyware.Agent.cr -> Cleaned with backup
C:\System Volume Information\_restore{12D5225D-B338-48FE-9C8F-5FB2DF07260B}\RP6\A0001376.exe -> Trojan.Agent.bi -> Cleaned with backup
C:\System Volume Information\_restore{12D5225D-B338-48FE-9C8F-5FB2DF07260B}\RP6\A0001377.exe -> Trojan.Agent.bi -> Cleaned with backup
C:\System Volume Information\_restore{12D5225D-B338-48FE-9C8F-5FB2DF07260B}\RP6\A0001378.exe -> Trojan.Agent.bi -> Cleaned with backup
C:\System Volume Information\_restore{12D5225D-B338-48FE-9C8F-5FB2DF07260B}\RP6\A0001379.exe -> Trojan.Agent.bi -> Cleaned with backup
C:\System Volume Information\_restore{12D5225D-B338-48FE-9C8F-5FB2DF07260B}\RP6\A0001380.exe -> Trojan.Agent.bi -> Cleaned with backup
C:\System Volume Information\_restore{12D5225D-B338-48FE-9C8F-5FB2DF07260B}\RP6\A0001381.exe -> Trojan.Agent.bi -> Cleaned with backup
C:\System Volume Information\_restore{12D5225D-B338-48FE-9C8F-5FB2DF07260B}\RP6\A0001382.exe -> Trojan.Agent.bi -> Cleaned with backup
C:\System Volume Information\_restore{12D5225D-B338-48FE-9C8F-5FB2DF07260B}\RP6\A0001383.exe -> Trojan.Agent.bi -> Cleaned with backup
C:\System Volume Information\_restore{12D5225D-B338-48FE-9C8F-5FB2DF07260B}\RP6\A0001384.dll -> Backdoor.Dumador.aw -> Cleaned with backup
C:\System Volume Information\_restore{12D5225D-B338-48FE-9C8F-5FB2DF07260B}\RP6\A0001385.exe -> Trojan.Agent.bi -> Cleaned with backup
C:\System Volume Information\_restore{12D5225D-B338-48FE-9C8F-5FB2DF07260B}\RP6\A0001386.dll -> Backdoor.Dumador.az -> Cleaned with backup
C:\System Volume Information\_restore{12D5225D-B338-48FE-9C8F-5FB2DF07260B}\RP8\A0001415.exe -> Trojan.Puper.a -> Cleaned with backup
C:\System Volume Information\_restore{12D5225D-B338-48FE-9C8F-5FB2DF07260B}\RP9\A0001453.exe -> Trojan.Puper.a -> Cleaned with backup
C:\System Volume Information\_restore{12D5225D-B338-48FE-9C8F-5FB2DF07260B}\RP9\A0001494.exe -> TrojanDownloader.Zlob.i -> Cleaned with backup
C:\WINDOWS\Downloaded Program Files\popcaploader.dll -> Not-A-Virus.PornWare.PopCap.b -> Cleaned with backup
C:\WINDOWS\system32\intmon.exe -> Trojan.Puper.a -> Cleaned with backup


::Report End










---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 6:42:04 PM, 05/12/2005
+ Report-Checksum: 9D762D2B

+ Date of database: 05/12/2005
+ Version of scan engine: v3.0

+ Duration: 57 min
+ Scanned Files: 191226
+ Speed: 55.39 Files/Second
+ Infected files: 1
+ Removed files: 1
+ Files put in quarantine: 1
+ Files that could not be opened: 0
+ Files that could not be cleaned: 0

+ Binder: Yes
+ Crypter: Yes
+ Archives: Yes

+ Scanned items:
C:\

+ Scan result:
C:\System Volume Information\_restore{12D5225D-B338-48FE-9C8F-5FB2DF07260B}\RP9\A0001507.exe -> Trojan.Puper.a -> Cleaned with backup


::Report End










Here is the new log file:



Logfile of HijackThis v1.99.1
Scan saved at 6:43:03 PM, on 05/12/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\OraHome1\bin\agntsrvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\cmd.exe
C:\OraHome1\bin\dbsnmp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\hjt\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [SpySpotter] C:\PROGRA~1\SPYSPO~1\SpySpotter.exe
O4 - HKLM\..\Run: [MSN Messenger] C:\WINDOWS\System32\msmsgs.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [HijackThis startup scan] C:\hjt\HijackThis.exe /startupscan
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0a\aoltray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\avgfwafu.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.web...otoUploader.CAB
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab34246.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.game...aploader_v6.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG Firewall (AVGFwSrv) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgfwsrv.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: OracleOUIHomeAgent - Oracle Corporation - C:\OraHome1\bin\agntsrvc.exe
O23 - Service: OracleOUIHomeClientCache - Unknown owner - C:\OraHome1\BIN\ONRSD.EXE
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
  • 0

#19
g2i2r4

g2i2r4

    retired HiJack Helper

  • Retired Staff
  • 5,080 posts
Oke, this log is clean now.

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.


How are thing on your side?
  • 0

#20
jtgjx21

jtgjx21

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Things are good. The security warning has dissapeared. I just want to know that if I downloaded service pack 2 that it will not cause problems with my computer like it did the last time I tried to download it.
  • 0

#21
g2i2r4

g2i2r4

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  • Retired Staff
  • 5,080 posts
http://support.micro...om/windowsxpsp2
Here's all the info on updating to SP2. I don't know what problems you had last time, but please read through the items.

I hope this will help you.
  • 0

#22
g2i2r4

g2i2r4

    retired HiJack Helper

  • Retired Staff
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Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware, Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. You should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help.
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